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Personalise.co.uk Reviews

4.4 Rating 4,488 Reviews
86 %
of reviewers recommend Personalise.co.uk
Company Reviews Product Reviews
1,427
 Metrics Info
4.4
Based on 4,488 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Personalise.co.uk Reviews

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Anonymous
Verified Buyer
“AVOID! Terrible customer service. I ordered a remembrance padlock at 8am on 12th Sept, paid for 48 hr delivery and did not arrive until 15th. The padlock was in honour of a dear friend who took her life. Curt responses from staff despite the distressing circumstances. My friend managed to get a replacement one in time and the company Timpsons done if for free❤️ Will not use again sadly.”
Helpful Report
Posted 2 years ago
Christine S
Verified Buyer
“Good service”
Helpful Report
Posted 2 years ago
Laura P
Verified Buyer
“First time to use Persinalise.co.uk. Great quality products and fast delivery. Would've been good to have been given a delivery date as I paid extra for next day delivery just so I'd get them on time. Will definitely use this site again.”
Personalise.co.uk 5 star review on 10th September 2023
Helpful Report
Posted 2 years ago
Mrs S C
Verified Reviewer
“Delivery hasn’t arrived. Paid £9 for next day, 4 days ago. This is not the first time this has happened.. they keep using Royal Mail who are shocking.. I should have learned my lesson.. I now just want a full refund as I’m never going to receive my order”
Helpful Report
Posted 2 years ago
Janet H
Verified Buyer
“Pleased with service, little disappointed with the size”
Helpful Report
Posted 2 years ago
Nick S
Verified Buyer
“Great item amd fast delivery. Good communication.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“How can I review a product I’m yet to receive? Ordered items Saturday and have know idea when goods will arrive. No estimated delivery time given only that delivery is 48 hours after production. So could be months! Should have thought about it a bit more.”
Helpful Report
Posted 2 years ago
Cheryl D
Verified Buyer
“Perfect present, personalised for any occasion.”
Helpful Report
Posted 2 years ago
Helen G
Verified Buyer
“I purchased some personalised stationary for a dear friend who is setting up her own business (adding the business name to a pencil case, pens and pencils). My friend is delighted with the gift.”
Helpful Report
Posted 2 years ago
Kate W
Verified Buyer
“Fast delivery, good quality book”
Helpful Report
Posted 2 years ago
Vivien W
Verified Buyer
“It's the 1st time I bought from the company. It's a gift for my husbands anniversary. It's beautiful and I'd highly recommend this product.”
Helpful Report
Posted 2 years ago
Denise M
Verified Buyer
“Was amazed at how quickly my items arrived and the quality is fantastic. Would highly recommend.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“A complete delight to behold the pencils for a stationery lover's 70 th birthday. Clever idea, well executed, fast and very good value for money.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Don’t bother with these people, absolutely rubbish. Sent numerous emails , tried to call them , even sent a secondary email to confirm what I want to have put on the item, still got it wrong, for a special anniversary which is really important for my parents 60th Diamond wedding anniversary, you will get better service and communication from Woolworths and they have not been trading for over 30 years, absolutely WASTE of time and MONEY!! I’m now left with something that can’t be used but has been paid for and with no response from the company to even offer to rectify THEIR mistake!!! . BEWARE DONE WASTE YOUR MONEY.”
Helpful Report
Posted 2 years ago
Yvonne H
Verified Buyer
“First time buying and I am how easy it was fast delivery”
Helpful Report
Posted 2 years ago
Victoria C
Verified Buyer
“Easy site to use with lots of range. The personalised child’s money box arrived very quickly and the quality is excellent. Perfect for my godsons christening”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Arrived unbelievably quick. Ordered four items Monday 11pm. Had them Wednesday!! All great. Gifts for friends and feel confident they will all mean that much more with the lovely engraving. Well done!”
Helpful Report
Posted 2 years ago
Andrew T
Verified Buyer
“Exactly what we wanted for our grandson's christening.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“I accidentally ordered a glass without the personalisation, less than 2 minutes after placing the order I have been trying to cancel to reorder, the contact process is a joke, they say they take care in after sale customer service but they really don't, the phone number listed on the website is missing numbers so impossible to try and speak to anyone directly. The item I mistakenly ordered has no personalisation on it and so can easily be resold without any issue however after a day of emailing and posting in their website at least 10 different times, as I placed the order with a fast shipping method, I was refused a refund or any actual help. They obviously only want your money and couldn't care about the customer experience. I am extremely disappointed and upset as this was a present for my partner.”
Helpful Report
Posted 2 years ago
Bobby B
Verified Buyer
“MY parcel arrived this morning securely packaged. I am thrilled with how it looks and I am sure little Felix will be happy as well. Many many thanks Bobby Britnell”
Helpful Report
Posted 2 years ago
Personalise.co.uk is rated 4.4 based on 4,488 reviews
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