Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,467 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 18th December 2025

Tracey C

Personalise.co.uk 5 star review on 4th December 2025

Jenny D

Personalise.co.uk 5 star review on 16th April 2025

Anonymous

Personalise.co.uk 5 star review on 14th March 2025

Linda P

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great gift just as expected,fast delivery Thank you.”

Helpful Report

Posted 5 years ago

Hi Jane, Thank you for your great review.

Posted 5 years ago

“Really quick service and pleasantly surprised by the good quality, definitely worth remembering this company for the future! thankyou”

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Posted 5 years ago

Hi Louise, We are so pleased that you are happy with the service provided and I thank you for leaving your positive feedback.

Posted 5 years ago

“Excellent service and lovely products. Would recommend this company and would certainly use them again”

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Posted 5 years ago

“My order of 2 mugs was packaged in just paper and both mugs are smashed. Ruining someone’s Christmas present from me. I’m absolutely disgusted by the poor packaging. I would like a refund or 2 more resent properly packaged for ASAP delivery.”

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Posted 5 years ago

Hi, Thank you for your review. We are sorry this has happened. I can see we do have an open email chain with you and we are looking into this issue and hope to resolve it promptly and accurately.

Posted 5 years ago

“Easy to order the purses I ordered are fantastic they will be great for my sister & friend for there birthdays in January”

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Posted 5 years ago

“This order I placed I still haven't received??”

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Posted 5 years ago

“I placed an order for a personalised wallet on 18th December. The website didn’t guarantee delivery for Christmas for orders made after 15th December so I was delighted when it arrived today - 23rd December. One little boy will be so happy as it’s his Christmas gift to his Daddy.”

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Posted 5 years ago

“Fantastic service and so quick to arrive”

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Posted 5 years ago

Hi Joanne, Thank you for taking the time to leave your feedback regarding your recent purchase from us. It’s great to know that you were happy with the service you received.

Posted 5 years ago

“Great service !! Great quality!!!”

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Posted 5 years ago

Hi George, Thank you for your great review.

Posted 5 years ago

“Excellent quality tankard. Clear oersnalisation. My son loves it. Speed of delivery was very impressive.”

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Posted 5 years ago

Hi Kerrie, Thank you so much for your valued review!

Posted 5 years ago

“Easy to use website and great value. Will definitely use again in the future!”

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Posted 5 years ago

Hi Claire, Thank you for taking the time to offer your much appreciated feedback.

Posted 5 years ago

“Fast delivery. nice product with good clear initialling. Would use them again.”

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Posted 5 years ago

Hi Anne, We are really pleased to hear that you are happy with your product. Thank you for your great review.

Posted 5 years ago

“The bauble arrived well packaged and personalized just as we wanted, would use this company again.”

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Posted 5 years ago

Hi Victoria, Thank you so much for your valued review!

Posted 5 years ago

“Ordered on the 18th of December and really thought it would be after Xmas but on the 23rd it arrived. Thank you for the quick service”

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Posted 5 years ago

Hi Emma, We are so pleased that you are happy with the service provided and I thank you for leaving your positive feedback.

Posted 5 years ago

“If there was an option for -0 stars i would have done it!. This company is shocking! I ordered an item from this company for a personalised cheese board and 2-3 days later i received an enail to say my money had been refunded. No explanation or reason for this. I emailed the company to ask the reason for the refund and they asked for my details to look into this, which i sent straight away. Since then no correspondence what so ever! This was ordered as a Christmas present so now unable to have enough time to reorder from another company to get a delivery in time. SHOCKING”

Helpful Report

Posted 5 years ago

Hi Emma, We are very sorry to read of your disappointment.We understand the frustration. Please accept my sincerest apologies for any inconvenience this may have caused you.

Posted 5 years ago

“Excellent service. Great product. Went the extra mile to deliver a present before Christmas, even after their cut off date.”

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Posted 5 years ago

Hi Leeven, We are so pleased to hear you are happy with the service and product you received. Thank you for your great review.

Posted 5 years ago

“Lots of items that can be customised,also quite easy to order. Would definitely recommend.”

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Posted 5 years ago

Hi Robert, Thank you for taking the time to offer your much appreciated feedback.

Posted 5 years ago

“Orderded a personalised rose Came within few days I've though it will come after xmas but came before which I'm happy about excellent packaging”

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Posted 5 years ago

Hi, Thank you for your great review.

Posted 5 years ago

“Was not happy at all with my purchase. I cancelled my order within 5 minutes of ordering and did not get a refund and the company went through with putting my order through production and did not give me a refund, despite cancelling my order 5-10 minutes after ordering!! DO NOT ORDER FROM HERE!!!!!”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. We are very sorry to read your disappointment. Due to the nature of personalised products, we are only able to cancel and refund orders before they have been produced/personalised. All our orders are sent automatically and most orders go into production straight away.

Posted 5 years ago

“The clock came to be filthy and had to be cleaned and on the clock there’s a scuff that cannot be cleaned and to warn you the clock is tiny a teacup is bigger than it.”

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Posted 5 years ago

Hi Paige, We are sorry this happened. I can see you have spoken with a Customer Service Agent today and this has been resolved for you.

Posted 5 years ago

Personalise.co.uk is rated 4.4 based on 4,467 reviews