Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,465 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 18th December 2025

Tracey C

Personalise.co.uk 5 star review on 4th December 2025

Jenny D

Personalise.co.uk 5 star review on 16th April 2025

Anonymous

Personalise.co.uk 5 star review on 14th March 2025

Linda P

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website. Reasonable prices and quite a good delivery time. Found it impossible to track but I’m guessing that’s because I checked out as a guest ??”

Helpful Report

Posted 4 years ago

“Easy to navigate website. Lots to choose from and easy to follow to personalise items.”

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Posted 4 years ago

Hi Sue, Thank you for your great review.

Posted 4 years ago

“Excellent service and fast delivery. A wonderful site for buying someone something different and personally for them”

Personalise.co.uk 5 star review on 17th December 2021

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Posted 4 years ago

“DO NOT USE - Steer well clear Ordered a personalised glass bauble and it arrived blank. Contacted customer service and they said I ordered it blank. I insisted that I did input text and that there was obviously a problem with website software. Why would anyone order a blank bauble from a personalised website. Dreadful customer service. Make sure you read reviews before dealing with this company. There are many others that this happened to!! If you can, please contact me. I am going to start a class action against this company.”

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Posted 4 years ago

“Received no order or delivery time confirmation. Could not fill out online help for as error kept appearing. Winding if / when my order will come.”

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Posted 4 years ago

“Very good quality and really quick delivery!”

Personalise.co.uk 5 star review on 16th December 2021

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Posted 4 years ago

Hi, Thank you so much for your valued review.

Posted 4 years ago

“It is so easy to navigate your way around the website and the choice is vast. Having used Personalise on a previous occasion l know the quality is good.”

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Posted 4 years ago

Hi, Thank you for leaving your positive feedback.

Posted 4 years ago

“Still waiting on Christmas baubles to arrive but they look lovely”

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Posted 4 years ago

“My order arrived a few days ago. One of the four glasses was broken. A mat was folded in half in the box, in an envelope that said Do Not Bend on the front! Really disappointed, but I must give credit to Personalise.co.uk - they have responded really well and really quickly. This afternoon we've received replacements for the mat and the glass (plus a spare). Excellent customer service. Thanks all!”

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Posted 4 years ago

“Amazing purchase ! Have not received yet but easy to personalise and quick buy! :)”

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Posted 4 years ago

“So delighted with my purchase its absolutely stunning and great value for money.”

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Posted 4 years ago

“Absolute joke !! No communication and no phone number to ring. Sent me a blank bauble when it's a personalised website !!!”

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Posted 4 years ago

“Quick delivery and lovely item”

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Posted 4 years ago

Hi, Thank you for your great review.

Posted 4 years ago

“Steer Clear - Ordered 2 personalised egg cups and they arrived blank. Contacted customer service and they said I ordered them blank. I insisted that I did input text and this appeared at the checkout and if I wanted 2 plain white egg cups I would go to pound shop. Terrible customer service. Read reviews on Trust Pilot - I am not the only one that this happened to!!”

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Posted 4 years ago

“Unique and persona gifts. Very easy transaction with prompt delivery”

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Posted 4 years ago

Hi, We are happy to hear you are pleased with your order.

Posted 4 years ago

“Bought this beautiful friendship angel for 2 very special friends , service was brilliant and delivery time was excellent would highly recommend this company 5*”

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Posted 4 years ago

Hi Catherine, Thank you for your great review.

Posted 4 years ago

“ordered feather bauble came broken”

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Posted 4 years ago

We are sorry to hear this, Please do reach out to the team at help@sixty.co.uk and they will endeavour to help and put things right for you.

Posted 4 years ago

“Really lovely teddy bear”

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Posted 4 years ago

Hi Donna, Thank you for your lovely feedback and review.

Posted 4 years ago

“Brought the Best Friend Angel for my best friend for Christmas, received it within a few days of ordering, Loved the fact that you could add your own wording for that personal touch”

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Posted 4 years ago

Hi Lynn, Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us.

Posted 4 years ago

“I have still not received my purchase d mo reply from. Customer services!!!!!!!!!”

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Posted 4 years ago

Hi Lorraine, We can see your order has successfully been delivered to you today by Royal Mail.

Posted 4 years ago

Personalise.co.uk is rated 4.4 based on 4,465 reviews