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Personalise.co.uk Reviews

4.4 Rating 4,499 Reviews
86 %
of reviewers recommend Personalise.co.uk
4.4
Based on 4,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Read Personalise.co.uk Reviews

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

Write Your review

Have not received any email confirming my order so do not know if my order is even being processed. Very concerned as this was a gift.
Helpful Report
Posted 5 years ago
Hi Susan, I'm sorry to hear you didn't get your confirmation email. I have resent this for you manually. Please get in touch via our email help@sixty.co.uk if you need any further assistance.
Posted 5 years ago
Super fast delivery ordered a personalised box and got it in 2 days. Amazing service and great quality would definitely recommend!
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Posted 5 years ago
Hi there, We are pleased to know that you are happy with the service and product we have provided. Thank you for taking the time to offer your positive review!
Posted 5 years ago
Lovely product, quality And we’ll made
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Posted 5 years ago
Hello, We are so pleased to hear you are happy with the service and product you received :)
Posted 5 years ago
Great choice of products at reasonable prices. Purchased a personalised glass keepsake to celebrate my step daughters graduation. She loved it. Quick dispatch after ordering. Only downside there was no email to say it had been dispatched.
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Posted 5 years ago
Hi Jane, Thank you so much for your valued review and comments!
Posted 5 years ago
A great variety of products, and easy to use website.
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Posted 5 years ago
Hi Lorraine, Thank you for your great review.
Posted 5 years ago
I ordered the photo album and wedding planner which arrived personalised within 5 days of ordering, even though i orderrd on a sunday. Products were beautiful and just what my daughter needs as she plans her wedding and future. Very happy
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Posted 5 years ago
Hello there, Thank you for taking the time to leave your feedback regarding your recent purchase from us. It’s great to know that you are happy with the products and service you received.
Posted 5 years ago
Great value and lovely gift
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Posted 5 years ago
Hi Diane, Thank you for taking the time to offer your much-appreciated feedback.
Posted 5 years ago
It looks lovely I hope the happy couple will love it too.
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Posted 5 years ago
Hi, Thank you for your great review. We are pleased to hear you are happy with your order.
Posted 5 years ago
Totally blown away with how lovely the baubles are, also the speed in which they arrived
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Posted 5 years ago
Hi Carol, Thank you for taking the time to leave your feedback regarding your recent purchase from us. It’s great to know that you were happy with the product and service you received :)
Posted 5 years ago
I can't review the product yet as it's a gift and delivered to my parents. However I found the updates from ordering to delivery poor. No idea it had been shipped and it simply got delivered. Ideally I would have liked a shipping email so I knew to expect it so I could have told my parents to wait in.
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Posted 5 years ago
Hi Rachel, Thank you for your honest review. This is something we're looking into and aiming to improve in the future. Thanks for the feedback.
Posted 5 years ago
Amazing cake! My daughter will love it for her 18th! Delivered within 3 days of purchase! Will def but again from here :-)
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Posted 5 years ago
Hi Ruth, Many thanks for your amazing feedback. Happy Birthday and all the best to your daughter :)
Posted 5 years ago
website easy to use, delivery very prompt, product good, engraving could have been a little better
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Posted 5 years ago
Hi Deborah, Thank you so much for your valued review and comments! All feedback is much appreciated and taken on board.
Posted 5 years ago
Very simple process on ordering. Fantastic website with great gifts with a reasonable pricing. Will definatley order something again.
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Posted 5 years ago
Hello, Thank you for taking the time to leave your feedback regarding your recent purchase from us. We love to hear you plan on using our service again :)
Posted 5 years ago
It has been a great evening thank you so much
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Posted 5 years ago
Hello Saima, Thank you for taking the time to offer your positive review.
Posted 5 years ago
Lovely website
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Posted 5 years ago
Hi, Thank you so much for your positive comment!
Posted 5 years ago
I am extremely disappointed with the communication and service I have received. I ordered a personalised memory box more than a week ago and have not had any confirmation or information regarding my order. The money was taken from my account immediately despite having no confirmation. I have tried to contact the customer services team several times and have received nothing back other than to check my junk/spam. This was a very personal gift for a child in my school who has recently lost a parent. I am very upset with the experience I have had and will not be using this website again. I have still not received the item or had any communication regarding my order (I don’t even know if it has been confirmed!) What a shame when I can see that others have had a completely different experience. Now, I will have to do a home visit without this gift. I will expect a follow up to this review and the several emails I have sent. As a paying customer, I would have expected at least a confirmation email or some information as to whether or not my order is out for delivery. If I had known I would have this awful experience, I would have used a more trusted website.
Helpful Report
Posted 5 years ago
Hi Charlotte, I'm sorry to hear about the issues you've experienced regarding your order. I can see in our system that our customer services have been trying to contact you via email and phone to investigate and discuss this further. Please get in touch with our advisors via help@sixty.co.uk as we would appreciate the opportunity to sort this out for you.
Posted 5 years ago
Very easy, simple to create something special.
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Posted 5 years ago
Hi Amber, Thank you for your great review!
Posted 5 years ago
Very quick service, beautiful gifts at such reasonable prices. Would highly recommend!
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Posted 5 years ago
Hi Katrina, Thank you for taking the time to leave your positive feedback regarding your recent purchase from us :)
Posted 5 years ago
I've had 3 items never turn up fron online shopping & so I almost gave up as I lost the trust. Personalise was very easy & rather fast. Brilliant
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Posted 5 years ago
Hi Tracy, We're glad to hear your order arrived swiftly. Thank you for your positive comments.
Posted 5 years ago
Delighted with my vase looks beautiful
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Posted 5 years ago
Hi Elaine, We are so pleased that you are happy with the product. Thank you for leaving your positive feedback :)
Posted 5 years ago
Personalise.co.uk is rated 4.4 based on 4,499 reviews