Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,469 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 18th December 2025

Tracey C

Personalise.co.uk 5 star review on 4th December 2025

Jenny D

Personalise.co.uk 5 star review on 16th April 2025

Anonymous

Personalise.co.uk 5 star review on 14th March 2025

Linda P

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a photo frame for a friend of mine . Everything went smoothly The website was easy to use. Would definitely use again. Really pleased with my purchase.”

Helpful Report

Posted 5 years ago

Hello, Thank you so much for your valued review! It’s wonderful to hear you are pleased with the service you received :)

Posted 5 years ago

“I sent this friendship Angel to my friend. She absolutely loved it. It looked great.”

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Posted 5 years ago

Hi there, We are pleased that you are happy with the product. Thank you for leaving your positive feedback!

Posted 5 years ago

“The Items ordered were wonderful. Received within 3 days of ordering. Highly recommended Amazon partner. Many thanks for a brilliant service.”

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Posted 5 years ago

Hi John, Thank you for your positive comments :)

Posted 5 years ago

“Disappointing. It’s a laminated printout and really not very good quality: there’s are scratches on the printed material and it really feels like this was made with minimal interest of attention to detail. £3.95 for delivery is incredibly surprising considering the product delivered.”

Helpful Report

Posted 5 years ago

Hi Kelly, Thank you for posting a review. We’re sorry to hear that the product you ordered was not of the quality you expected. Our delivery charges are set by Royal Mail and do not reflect the value of a product ordered. If you wish to discuss this further, please get in touch with our customer service team at help@sixty.co.uk.

Posted 5 years ago

“Very efficient and prompt service, the item arrived before it was meant towould definately recommend both the service and product”

Helpful Report

Posted 5 years ago

Hello, Thank you for taking the time to offer your much-appreciated feedback :)

Posted 5 years ago

“Loved my purchase. Easy to personalise and delivered quickly. Will definitely be ordering again.”

Helpful Report

Posted 5 years ago

Hi Laura, That's great to hear! Many thanks for your positive feedback.

Posted 5 years ago

“Fantastic service, prompt delivery and the glass and engraving were exactly what we asked for.”

Helpful Report

Posted 5 years ago

Hi Michael, Thank you for taking the time to leave your feedback regarding your recent purchase from us. It’s great to know that you are happy with the service and product received :)

Posted 5 years ago

“First time ordering from this site and I will order again in the future. They are very helpful if you have any issues.”

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Posted 5 years ago

Hello, Many thanks for your positive review and lovely comments. We really appreciate your feedback.

Posted 5 years ago

“Ordered 2 items but only received 1,issue still ongoing”

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Posted 5 years ago

Hi Andrew, We are really sorry that only one item was delivered. We are currently looking into this issue and hope to resolve it promptly and accurately for you. Thank you for your patience.

Posted 5 years ago

“The website promoted a discount code for orders above a particular amount. However it not spooky the discount when I shopped. Moreover when I emailed the website contact ids, the responder completely ignored the content of my email and wrote something which I had not emailed them about! I don’t think I’ll use the website again.”

Helpful Report

Posted 5 years ago

Hello, there, I am sorry to hear your experience wasn't up to the standard you expected. Thank you for letting us know about this. We are looking into this issue for you.

Posted 5 years ago

“I still have not received my confirmation email of order. I don't know when or if I will receive the order. I've contacted them via their website to which the response said someone will be in touch in 48 hours. Again, this doesn't tell me if or when I will receive my order. I've asked for someone to call me. I've received no call. I'm so disappointed and disheartened by the service received. I hope they can rectify this and I would be happy to re review them!”

Helpful Report

Posted 5 years ago

Hi Marie, I'm sorry you didn't receive your confirmation email. I also cannot locate your case in our system, please get in touch via help@sixty.co.uk as we would like the opportunity to investigate this further.

Posted 5 years ago

“Very lovely products and very quick delivery. Definitely will be ordering again”

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Posted 5 years ago

Hi Rebecca, Thank you for your positive comments and taking the time to post your review. We look forward to receiving your future orders :)

Posted 5 years ago

“Very prompt service, even during lockdown - no problems at all.”

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Posted 5 years ago

Hi, Thank you for your great review.

Posted 5 years ago

“Its great just what we expected, Edwin will love it Thankyou”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave your positive feedback regarding your recent purchase from us :)

Posted 5 years ago

“I haven’t received the item yet so how on earth am I supposed to write a review???”

Helpful Report

Posted 5 years ago

Hi Julia, Sorry to hear you haven't received your product yet. Our review requests are automatically generated so we're sorry that you received this before your order. I can see that your order was dispatched yesterday on a 48h delivery lead time. I hope this helps and we look forward to receiving a full review after you've received your order.

Posted 5 years ago

“Very easy to personalise at a reasonable price”

Helpful Report

Posted 5 years ago

Hi Tia, Thanks for using personalise.co.uk, we are really pleased to hear that you found our website easy to use :)

Posted 5 years ago

“Well, frankly speaking, I was quite happy until I placed the point of placing the order. After that, I have no clue what happened to my order now. Inquired them, no reply as well. It was gift. Very DISSAPOINTED.”

Helpful Report

Posted 5 years ago

Hello there, Thank you for your honest review. We can confirm that your case is currently being investigated by our customer services. Thank you for your patience.

Posted 5 years ago

“I got this edible chocolate cup for my niece’s birthday and she really liked it. Never came across this kind of idea before. The delivery was on time.”

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Posted 5 years ago

Hi Fatima, Smashing! Thank you so much for sharing your positive review and comments. We are really pleased to hear you were happy with the service you received :)

Posted 5 years ago

“Very pleased with my product. Delivery time was good and website easy to use”

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Posted 5 years ago

Hi Deborah, Thank you for sharing your much-valued review! :)

Posted 5 years ago

“The online ordering was simple and easy to follow. In fact my 12yr old daughter was ordering it for her sisters 18th birthday and she was pleased that she could order it by herself. With me paying of coarse! It has arrived faster than I thought and is better than I expected the product to be. Overall good value for money and a speedy efficient service. Would definitely use again!”

Helpful Report

Posted 5 years ago

Hi Nerys, Thank you for taking the time to leave your feedback regarding your recent purchase; We always aim to deliver a great experience and really appreciate your comments.

Posted 5 years ago

Personalise.co.uk is rated 4.4 based on 4,469 reviews