Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,468 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,468 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

Write Your review

Tell us how Personalise.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Personalise.co.uk 5 star review on 18th December 2025

Tracey C

Personalise.co.uk 5 star review on 4th December 2025

Jenny D

Personalise.co.uk 5 star review on 16th April 2025

Anonymous

Personalise.co.uk 5 star review on 14th March 2025

Linda P

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“website easy to use, delivery very prompt, product good, engraving could have been a little better”

Helpful Report

Posted 5 years ago

Hi Deborah, Thank you so much for your valued review and comments! All feedback is much appreciated and taken on board.

Posted 5 years ago

“Very simple process on ordering. Fantastic website with great gifts with a reasonable pricing. Will definatley order something again.”

Helpful Report

Posted 5 years ago

Hello, Thank you for taking the time to leave your feedback regarding your recent purchase from us. We love to hear you plan on using our service again :)

Posted 5 years ago

“It has been a great evening thank you so much”

Helpful Report

Posted 5 years ago

Hello Saima, Thank you for taking the time to offer your positive review.

Posted 5 years ago

“Lovely website”

Helpful Report

Posted 5 years ago

Hi, Thank you so much for your positive comment!

Posted 5 years ago

“I am extremely disappointed with the communication and service I have received. I ordered a personalised memory box more than a week ago and have not had any confirmation or information regarding my order. The money was taken from my account immediately despite having no confirmation. I have tried to contact the customer services team several times and have received nothing back other than to check my junk/spam. This was a very personal gift for a child in my school who has recently lost a parent. I am very upset with the experience I have had and will not be using this website again. I have still not received the item or had any communication regarding my order (I don’t even know if it has been confirmed!) What a shame when I can see that others have had a completely different experience. Now, I will have to do a home visit without this gift. I will expect a follow up to this review and the several emails I have sent. As a paying customer, I would have expected at least a confirmation email or some information as to whether or not my order is out for delivery. If I had known I would have this awful experience, I would have used a more trusted website.”

Helpful Report

Posted 5 years ago

Hi Charlotte, I'm sorry to hear about the issues you've experienced regarding your order. I can see in our system that our customer services have been trying to contact you via email and phone to investigate and discuss this further. Please get in touch with our advisors via help@sixty.co.uk as we would appreciate the opportunity to sort this out for you.

Posted 5 years ago

“Very easy, simple to create something special.”

Helpful Report

Posted 5 years ago

Hi Amber, Thank you for your great review!

Posted 5 years ago

“Very quick service, beautiful gifts at such reasonable prices. Would highly recommend!”

Helpful Report

Posted 5 years ago

Hi Katrina, Thank you for taking the time to leave your positive feedback regarding your recent purchase from us :)

Posted 5 years ago

“I've had 3 items never turn up fron online shopping & so I almost gave up as I lost the trust. Personalise was very easy & rather fast. Brilliant”

Helpful Report

Posted 5 years ago

Hi Tracy, We're glad to hear your order arrived swiftly. Thank you for your positive comments.

Posted 5 years ago

“Delighted with my vase looks beautiful”

Helpful Report

Posted 5 years ago

Hi Elaine, We are so pleased that you are happy with the product. Thank you for leaving your positive feedback :)

Posted 5 years ago

“Lovely Bespoke Gift and arrived earlier thank expected”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your positive comments :)

Posted 5 years ago

“Very easy to personalise and complete order using website.”

Helpful Report

Posted 5 years ago

Hi there, Thanks for using personalise.co.uk and for leaving such a positive review :)

Posted 5 years ago

“Arrived promptly and were well protected and packaged. Didn't receive an email to confirm the order so was a little concerned initially”

Helpful Report

Posted 5 years ago

Hi Ann I'm sorry you didn't receive your confirmation email but I'm glad you're happy with with the service overall. Many thanks for your comments and a positive review!

Posted 5 years ago

“Loved my products and plan to use site more often”

Helpful Report

Posted 5 years ago

Hello there, It's great to hear you're happy with the products you purchased. We look forward to receiving further business from you in the future :)

Posted 5 years ago

“Excellent website, easy to order and loads of ideas on offer at great prices. Highly recommended.”

Helpful Report

Posted 5 years ago

Hello Doreen, Thank you so much for your valued review!

Posted 5 years ago

“Easy to follow web site to find what you are looking for.”

Helpful Report

Posted 5 years ago

Hi Elaine, Many thanks for your feedback - we're happy to hear the website was easy to follow :)

Posted 5 years ago

“Excellent customer service. Order received quickly and promptly.”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to leave your feedback regarding your purchase from us. It’s great to know that you were happy with the service you received :)

Posted 5 years ago

“My item arrived promptly and as described, a query about my order was answered promptly and efficiently. Would recommend this website Thankyou”

Helpful Report

Posted 5 years ago

Hi Melissa, We are so pleased that you are happy with the service provided and would like to thank you for leaving your positive feedback!

Posted 5 years ago

“I liked so much that I bought it twice. Very well done the finished.”

Helpful Report

Posted 5 years ago

Hi Monica, Thank you for your positive comments. It’s great to hear you were so pleased with the product you purchased :)

Posted 5 years ago

“Delivery due today but goods not yet received.”

Helpful Report

Posted 5 years ago

Hi there, We're sorry to hear this. Please let us know at help@sixty if you still haven't received your order so we can look into this for you.

Posted 5 years ago

“Ordered a photo frame for a friend of mine . Everything went smoothly The website was easy to use. Would definitely use again. Really pleased with my purchase.”

Helpful Report

Posted 5 years ago

Hello, Thank you so much for your valued review! It’s wonderful to hear you are pleased with the service you received :)

Posted 5 years ago

Personalise.co.uk is rated 4.4 based on 4,468 reviews