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Personalise.co.uk Reviews

4.4 Rating 4,464 Reviews
86 %
of reviewers recommend Personalise.co.uk
Company Reviews Product Reviews
1,415
 Metrics Info
4.4
Based on 4,464 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Personalise.co.uk Reviews

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Theresa C
Verified Buyer
“never received my parcel but money was taken for it”
Helpful Report
Posted 1 year ago
Claire M
Verified Buyer
“Beautiful item and super quick delivery thanks so much!”
Helpful Report
Posted 1 year ago
Sarah D
Verified Buyer
“The vase is nice but the inscription on it is not clear at all. The print should be bolder and darker so can be easily read. The correspondence was not good. I was told after purchasing the item that I would receive an email to tell me when i should receive it but I got nothing at all, which was quite disappointing.”
Helpful Report
Posted 1 year ago
Rebecca S
Verified Buyer
“A really easy process to order. Photo album arrived promptly and packaged beautifully! Would use again!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Beautiful gift and excellent service. Thank you.”
Helpful Report
Posted 1 year ago
Sandra R
Verified Buyer
“Easy to order. Fast delivery. Nice product .”
Helpful Report
Posted 1 year ago
June H
Verified Buyer
“Very pleased with my purchase”
Helpful Report
Posted 1 year ago
Tracy L
Verified Buyer
“The delivery time was slighly longer than expected and the book ordered was a little scuffed on the front as this was a present.”
Helpful Report
Posted 1 year ago
Maria F
Verified Buyer
“Ordered a personalised bangle on Saturday but yet to be sent a confirmation email?”
Helpful Report
Posted 1 year ago
Marta B
Verified Buyer
“I've ordered personalised trinket box and roseary beads. I absolutely love it, looks just like on the picture and I was suprise there's velvet lining inside . It's high quality beautiful gift. I was also surprised how quick delivery was.”
Helpful Report
Posted 1 year ago
Rachel T
Verified Buyer
“DO NOT USE THIS COMPANY. Candles arrived without personalisation even though we had checked numerous times throughout the order process to ensure the wording was correct. Extremely poor customer service. We offered to return the candles and requested the labels were reprinted with our correct wording, but now we are just being ignored.”
Helpful Report
Posted 1 year ago
Gillian C
Verified Buyer
“I ordered a Christening album with the my Great grandson's name and Christening date on it. It came today and it is beautiful. I am so pleased with it and would definitely order again from Personalise again.”
Helpful Report
Posted 1 year ago
May B
Verified Buyer
“The service was excellent and the gift was lovely”
Helpful Report
Posted 1 year ago
Christine H
Verified Buyer
“Fast delivery, very happy with purchase”
Helpful Report
Posted 1 year ago
Michelle A
Verified Buyer
“I ordered a 60th bullet vase for an old school friend Absolutely love it and the engraving is a lovely touch Will buy again”
Helpful Report
Posted 1 year ago
Jane M
Verified Buyer
“For some reason the personalisation on a tree bauble I requested did not appear on the final page of the order. I got in touch with Sixtysixty immediately but was told the order had been placed and was processing (literally 5 minutes in). The bauble arrived with no personalisation on it. I requested to return it for personalisation and have been refused that or a refund. I have followed this up with several emails and have got nowhere. I now have a grossly overpriced bauble with no personalisation on it! Truely dreadful customer service and I would therefore not recommend this company.”
Helpful Report
Posted 1 year ago
Penny L
Verified Buyer
“Ordered a birthday gift which isn’t due to be delivered yet so I can’t comment on that. However website easy to navigate and place order. So I gave 5 stars for that. Hopefully the gift will also receive five stars from its recipient.”
Helpful Report
Posted 1 year ago
Tommy D
Verified Buyer
“Great customer service”
Helpful Report
Posted 1 year ago
Evelyn K
Verified Buyer
“I was very happy with the quality of my purchases and also how reasonably priced they were”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“AVOID. I tried to put an order through and it failed. Tried again and it went through. Ended up being sent 2 of the same item as apparently from their end the 1st order was received (I got no confirmation of it). However the 1st item hadn’t been personalised (the order I’d tried to submit included personalisation but they said this wasn’t showing on the order they received). Much easier to return in that case I thought seeing as the item can be re-used by them, so I asked for a refund - they are refusing this. Customer service is terrible, I also wrote to their registered office and the response from them was equally as unhelpful. My recommendation- use a different site for personalised gifts, there are plenty to chose from!”
Helpful Report
Posted 1 year ago
Personalise.co.uk is rated 4.4 based on 4,464 reviews
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