Permagard Reviews

Name: Permagard
Rating: 4.83

4.8 Rating 5,052 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,052 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods not received.”

Helpful Report

Posted 1 month ago

Hi David. We're sorry that you've experienced a problem with your order. Due to a failed delivery attempt, your order was taken to a DPD pick up point for collection. We emailed over the collection details. If you ever encounter any delivery issues in the future, please give us a call and we will sort them out as quickly as possible.

Posted 4 weeks ago

“Next day delivery allowing the job to be started in quick time. Used Permaguard before, so can confirm the effectiveness is very good.”

Helpful Report

Posted 1 month ago

“Very efficient service, ordered my product at 14:00 and received it the next day. Very happy with the quality and price.”

Helpful Report

Posted 1 month ago

“Exactly what you need. Delivery was practically before I ordered. Impressed”

Helpful Report

Posted 1 month ago

“5* Brilliant service, the product turned up well packaged and it record breaking time, will use again!”

Helpful Report

Posted 1 month ago

“I have to say I phoned Permagard on a couple of occasions for some advice on damp issues in a lean to extension. They were absolutely spot on and made sure I was happy with the answers given and if they could be of any more help. I bought the Permagard Liquid DPM and although I have only just painted it on it seems to be a very good product. I would definitely use them again”

Helpful Report

Posted 1 month ago

“After paying for delivery I received three different items over three days which caused a delay on our project….”

Helpful Report

Posted 1 month ago

Hi Fergus. Thank you for taking the time to leave a review. Unfortunately because of the various sizes of boxes required, DPD's policy is to ship them separately. All packages did arrive within the 1–3 working day time frame that we work to, but we apologise for the inconvenience of you receiving multiple deliveries from one order. The Permagard team

Posted 1 month ago

“Staff is so helpful. Return goods has no problem. Products are cheaper than many supplier. Fast delivery. I don't think I can ask for more.”

Helpful Report

Posted 1 month ago

“I spent many hours researching green roof products and it was clear that Permaguard products were industry leading. It’s also clear that they know their “stuff”. I spoke to one of the technical team and he was most helpful and knowledgeable. I have now received the products and they were well packaged and in perfect condition. I plane to install my roof in the next week and will update my review thereafter.”