Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,654 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,654 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 22nd April 2025

Jonathan

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent material on website to help. Easy to order and came really quickly. Also easy to use the products. Just waiting now to ensure it works! But really pleased so far.”

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Posted 1 month ago

“Great product swiftly delivered and good value 🤘 many thanks 🙏”

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Posted 1 month ago

“Best tanking slurry there is on the market 👌🏻 Also the water stop is a great product and does exactly that 👏🏻”

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Posted 1 month ago

“I was so impressed with the excellent customer service l received from Kate when l reported a problem with my delivery.First class thankyou”

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Posted 1 month ago

“Very easy to order and delivered on time”

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Posted 1 month ago

“I haven't used the product yet but it was recommended to me by a builder I'm sure it live will up to what's written on the tin I am also impressed by the secured packaging and spreed of delivery, Permagard deserves a 5 star rating”

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Posted 1 month ago

“great product, great delivery although ended up with far too much so hoping to drop some back to your trade counter this week.”

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Posted 1 month ago

“Fantastic service as always”

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Posted 1 month ago

“I haven't used this product yet as I am waiting for temperature and humidity to reach the required levels. I have been in contact with customer service and they was very helpful, so if the product is as good, I will be recommending them.”

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Posted 1 month ago

Hi Mick, thank you for leaving us a review! We appreciate it's hard to provide a full review until the products have proven themselves. At Permagard, we’re confident in our products and are sure that they’ll get the job done. If you do have any questions or concerns however, don’t hesitate to get in touch with our team.

Posted 4 weeks ago

“Excellent customer service and prompt delivery. I would highly recommend ..”

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Posted 1 month ago

“Reliable and prompt delivery. Arrived in good condition Thank You”

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Posted 1 month ago

“Service was excellent although I thought the shipping charge was high for the mould removing kit.”

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Posted 1 month ago

Hi Colin - thank you for leaving your review! Unfortunately, as many of our products are classed as chemicals, it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 1 month ago

“great service as usual”

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Posted 1 month ago

“Helpful and friendly staff”

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Posted 1 month ago

“Membrane and fixings arrived on time. Delivery driver didn't leave parcel jn our safe place but at our front door in full view of passing traffic and pedestrians. Easy to install no problems. Fleece overstrip was excellent.”

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Posted 1 month ago

“Excellent product with good coverage Prompt no hassle delivery Strongly recommend”

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Posted 1 month ago

“Good product”

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Posted 1 month ago

“From ordering to delivery the service was excellent and prompt”

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Posted 1 month ago

“In my experience Permaguard always deliver the correct order on the day and at the time advised. A good company to deal with.”

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Posted 1 month ago

“Product arrived in good time. Easy to use. As we needed more cartridges found it was cheaper to buy the kit again than individual cartridges. Forgot to order plug but found a £10.80 delivery fee for 100 plastic plugs (@£3.49) was expensive, purchased elsewhere.”

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Posted 1 month ago

Hi Mandy, thank you for taking the time to leave a review! We're pleased to hear that you found our product valuable. Regarding the price of the plugs, unfortunately, most of our products are classed as chemicals, it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 1 month ago

Permagard is rated 4.8 based on 5,654 reviews