Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,912 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

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“I’m really impressed with this protective cream. It was super easy to use, delivered within 2 days, and definitely worth the price. The quality is excellent all round – a very good product that I’d happily recommend.”

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Posted 1 month ago

“Good product”

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Posted 1 month ago

“The order and delivery process was very good with a very prompt delivery. The products are as described and very easy to apply.”

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Posted 1 month ago

“Very smooth process, no complaints”

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Posted 1 month ago

“Great item but took a bit of time removing grill from grill housing to fit mounting screws without damaging the plastic. Small indents in housing to place flat end screwdriver and lever out grill would have been appreciated, otherwise great item.”

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Posted 1 month ago

“Great service - straight forward and quick”

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Posted 1 month ago

“excellent service and product will use again”

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Posted 1 month ago

“Delivered promptly, excellent product”

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Posted 1 month ago

“Very easy web site and fast service”

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Posted 1 month ago

“Very good company to deal with, very quick delivery, product excellent!!... keep up the good work.... very happy customer..”

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Posted 1 month ago

“Great price and super fast delivery 👌 5 star service. Thanks!”

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Posted 1 month ago

“Ordering was simple, delivery prompt and on time and securely packaged.”

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Posted 1 month ago

“Decided to buy from Permagard after reading all of their extensive articles on damp proofing and rising damp, great advice and also videos showing the products and process, the prices were good and very fast delivery all in all I would recommend them and definitely buy from them again”

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Posted 1 month ago

“When I ordered the product I needed it for the following day. I was told 95% chance it would arrive. It did not arrive the next day, despite receiving messages from FedEx saying it was due for delivery before 6pm that day. At 03.43 the following day I received a message from FedEx to say my shipment may be impacted!! I did not use the product. It arrived too late.”

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Posted 1 month ago

Thank you for taking the time to leave feedback. We’re sorry to hear that your order didn’t arrive when you were hoping to use it. Our standard delivery is 1-3 working days, and while most parcels do arrive next day, we can’t always guarantee this as it depends on the courier once the goods have left our warehouse. Your order was delivered within the promised timeframe, but we appreciate how frustrating it must have been that it didn’t arrive in time for your project. If you haven’t been able to use the product, you’re very welcome to return it for a refund - our team can help arrange this if needed. If you’d like to discuss this further, please don’t hesitate to contact us directly on 0117 982 3282. - The Permagard Team

Posted 1 month ago

“Excellent & professional online service and very competetive. Have used previously and will use again when the need arises!!!!”

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Posted 1 month ago

“Not used the product yet but excellent customer service and advice. The company recommended to me by Cotswold Damp and they were everything I was told- helpful and polite. Thank you.”

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Posted 1 month ago

“Ordered and it was delivered next day with standard delivery. Excellent service.”

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Posted 1 month ago

“Always helpfull and polite”

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Posted 1 month ago

“Arrived on time, product as ordered with good user directions, have only used a small amount at the moment but easy application with a sprayer.”

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Posted 1 month ago

“Worked well”

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Posted 1 month ago

Permagard is rated 4.8 based on 5,912 reviews