Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,739 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,739 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 22nd April 2025

Jonathan

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good coverage easy to apply will use again. can you apply non chlorinated flooring adhesive over permaaseal at the perimeters. thanks”

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Posted 3 weeks ago

“I haven't used the product as yet. It will be further ship to the Caribbean (Jamaica) where am having problem with wood termite”

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Posted 3 weeks ago

“,v , ,bn ,hv hj, gh vgfc chvv”

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Posted 1 month ago

“All products in stock and delivered very promptly and well packaged. The only negative is the shipping cost which is rather high if it is a small order (£9+VAT for a box around half the size of a shoe box).”

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Posted 1 month ago

Hi Duncan - thanks for taking the time to leave a review. Unfortunately, as most of our products are classified as chemicals, it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. Thanks - the Permagard team

Posted 1 month ago

“The product I ordered was quickly and safely delivered. I can't give 5 stars, as I would have appreciated delivery updates, or a chance to redirect my delivery to a pick-up location. Fortunately, I was just returning home as the delivery man was at my door.”

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Posted 1 month ago

Hi there, thanks for taking the time to leave a review! We’ve looked into this, and the courier we used to dispatch your order should have provided delivery updates via text and options for redelivery. We’re sorry this wasn’t the case with your delivery, and we’ll investigate why this happened with the courier. The Permagard team

Posted 1 month ago

“Good delivery time. Will use the product in conjunction with Boracol 10 if required.”

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Posted 2 months ago

“Hi, I'm Jen Pierre from JP&Company. This is the first time I've used your product. I think it's good and different from the ones I've used so far. I plan to work with you more. Thank you.”

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Posted 2 months ago

“4 out of 5 Good product. I've used the before.”

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Posted 2 months ago

“Only just aplyed it went on well we wait and see if it works”

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Posted 2 months ago

Hi Paul, thank you for leaving us a review. We appreciate it's hard to provide a full review until the products have proven themselves! At Permagard, we’re confident in our products and are sure that they’ll get the job done. If you do have any questions or concerns, however, don’t hesitate to get in touch with our team. Thanks - the Permagard team

Posted 2 months ago

“Quick delivery and Great product to apply but instructions on how to open 20 ltr push/twist lid would have really helped! Certainly had 3 of us stumped!!”

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Posted 2 months ago

“The DPC injection system I used was very easy to use and execute. Brad BK Development Ltd”

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Posted 3 months ago

“great product, great delivery although ended up with far too much so hoping to drop some back to your trade counter this week.”

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Posted 3 months ago

“I haven't used this product yet as I am waiting for temperature and humidity to reach the required levels. I have been in contact with customer service and they was very helpful, so if the product is as good, I will be recommending them.”

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Posted 3 months ago

Hi Mick, thank you for leaving us a review! We appreciate it's hard to provide a full review until the products have proven themselves. At Permagard, we’re confident in our products and are sure that they’ll get the job done. If you do have any questions or concerns however, don’t hesitate to get in touch with our team.

Posted 3 months ago

“Service was excellent although I thought the shipping charge was high for the mould removing kit.”

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Posted 3 months ago

Hi Colin - thank you for leaving your review! Unfortunately, as many of our products are classed as chemicals, it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 3 months ago

“Product arrived in good time. Easy to use. As we needed more cartridges found it was cheaper to buy the kit again than individual cartridges. Forgot to order plug but found a £10.80 delivery fee for 100 plastic plugs (@£3.49) was expensive, purchased elsewhere.”

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Posted 3 months ago

Hi Mandy, thank you for taking the time to leave a review! We're pleased to hear that you found our product valuable. Regarding the price of the plugs, unfortunately, most of our products are classed as chemicals, it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 3 months ago

“I've found people at Permagard helpful and informative. Materials I've bought for tanking have worked well, so no complaints there. I haven't had a chance to use the stuff I bought recently, for crack stitching, but I received it quickly, well packaged so I'm happy with that. The only grumble about this last order was that I didn't receive any communication from the delivery company - no email, no tracking number, nothing about which company was delivering; the only contact was a card through the door saying that they'd missed me. From the card I found the company, tracking number etc., so was able to arrange delivery.”

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Posted 4 months ago

“I bought some tanking slurry, after having quite an in-depth chat with one of Permaguard’s technical advisers. It was very helpful advice and I feel I have the right product to help me solve my problem. I have not used the product yet. It arrived very quickly, once ordered and is suitably packaged both for transport and for storage. An excellent service!”

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Posted 4 months ago

“Easy order process, prompt delivery, easy to follow installation instructions , expecting the damp issue to be resolved now, early days hence only four stars”

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Posted 5 months ago

“was expecting the injection solution to be a little thicker. The first canister was almost like water. the second canister used on a different day, the solution was thicker. Not sure if this would be due to different outside temperatures or not. Delivery and packaging were good. Time will tell if Permagard works ok. Will still need another couple of canisters to finish the job.”

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Posted 5 months ago

“Shipping is pricey Product very good”

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Posted 5 months ago

Hi Alastair, thanks for taking the time to leave a review. Unfortunately, as most of our products are classified as chemicals, it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 5 months ago

Permagard is rated 4.8 based on 5,739 reviews