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Permagard Reviews

4.81 Rating 1,439 Reviews
97 %
of reviewers recommend Permagard
Company Reviews Metrics
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
98%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
customer service
4.94 out of 5
Read Permagard Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Simon Dunnett
“Happy with the service but it would have been useful to be informed of the arrival date rather than just being told the order had been processed”
Helpful Report
Posted 5 days ago
John Talbot
“Good service, a bit pricey but saves me a trip to the builders yard. Happy that delivery could be arranged to suit me rather than jus being given a random and fixed delivery date.”
Helpful Report
Posted 1 month ago
John Lundy
“I usedpermaguard as my friend got me to remedial works a few years ago , as I worked with Richardson and starling for over 15 yrs in building preservation so was looking for a product that would do the job for my own building works being carried out , this was ideal just to treat all timbers being used . good service only downside was delivery cost”
Helpful Report
Posted 1 month ago
Andrew Shaw
“Ordered materials, delivered within three days. Fitted as per instructions, appears fine. Waiting for permaguard cream to cure.”
Helpful Report
Posted 1 month ago
David Bell
“Wasn’t able to track delivery”
Helpful Report
Posted 1 month ago
Andrew James
“Very happy with the product but received no notification of delivery date,missed the delivery so arranged on line with TNT to pick up the following day.Arrived at the local TNT office to find they couldn't find the parcel.made a few calls the following day to find the parcel had been located.”
Helpful Report
Posted 2 months ago
Hi Andrew,

We’re very sorry that you experienced these problems with your order – your experience fell short of the high standards we expect at Permagard. We’re working hard with TNT to stop these issues happening in future.

Permagard
Posted 1 month ago
Gary Hurst
“Product was okay but could have been better with an added colour to assist both user & client see what areas have been treated.”
Helpful Report
Posted 2 months ago
Ian Toothill
“A1 Supplier”
Helpful Report
Posted 2 months ago
Anonymous
“Very prompt service, would use again.”
Helpful Report
Posted 2 months ago
Stephen Bradshaw
“Service very good not used the product yet”
Helpful Report
Posted 3 months ago
Mark Wood
“More than happy, prompt service”
Helpful Report
Posted 3 months ago
Steve Longhurst
“All good apart from the gun. No matter how hard i tighten the end nut the cement still came past the sill and out of the back of the gun.”
Helpful Report
Posted 4 months ago
Kenneth McSweeney
“Cheaper than Amazon.”
Helpful Report
Posted 4 months ago
David Burroughs
“Quick delivery, not used product yet”
Helpful Report
Posted 4 months ago
Paul Bowyer
“No problems everyone was very helpfull and all l hope now is that the product l bought does what it says on the tin? Regards Paul”
Helpful Report
Posted 4 months ago
Anonymous
“They were fine”
Helpful Report
Posted 4 months ago
Anonymous
“Permagard service was very prompt and customer support were very helpful. Only 4 stars due to the performance of the courier which was poor.”
Helpful Report
Posted 4 months ago
Anonymous
“Good product delivered as advertised.”
Helpful Report
Posted 5 months ago
Antony Key
“Goods arrived on time , unfortunately two out of four containers were creased and bent , no spillage so contents should be fine”
Helpful Report
Posted 5 months ago
Anonymous
“Purchased 2 x 5 litre tubs of Remmers Funcosil FC on Monday 5th August and expecting a next day delivery via TNT. Permagard picked and dispatched on-time on the Monday, but sadly TNT failed to deliver next day, and in fact, we received the delivered items on the Wednesday at 16:45h, a good 1 day late. No criticism of Permagard as their support staff were apologetic and professional in chasing this late delivery. TNT gave no apology for the 1 day late delivery ! The Remmers FC Waterprrofing product itself was applied as per the instructions and time will tell over the next 12 months as to whether the investment of £129 total was worth it in terms of the house brick walls being waterproofed. Will I use Permagard again? Hopefully so for the next set of walls that need to be waterproofed on the East aspect of our house.”
Helpful Report
Posted 5 months ago
Thank you for taking the time to review your experience and once again please accept our apologies for the delivery issue with TNT. We hope you're pleased with the Remmers FC - if you have any questions please do let us know.
Posted 4 months ago
Permagard is rated 4.81 based on 1,439 reviews
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