Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.67

4.7 Rating 864 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CanÕt fault it really, good stock, good communication and helpful customer service. The only thing why I haven5 scored 5 stars is a little discrepancy on delivery. On main website it says delivery will be done by a truck with tail lift etc including pictures of a typical lorry delivering it. Well, when you get a confirmation email after you have purchased it then it says you should be equipped with unloading equipment/plant due to very heavy load. I have contacted customer service and a proper truck turned up with a tail lift. But this is something it should always be provided...who has a tele-handler or a forklift at home?? so a bit of confusion there but other than that all good thanks”

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Posted 4 years ago

“Excellent service and prompt delivery. Very happy with the product.”

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Posted 4 years ago

“Very easy to order, but not too happy with having to pay up front for a back ordered product.”

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Posted 4 years ago

“Easy to order delivery on time no broken slabs friendly helpful staff with another issue on which was my fault.”

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Posted 4 years ago

“Lots of choice and good variety of photos to help. There was a good deal on the patio slabs I wanted which made the decision easy. Delivery was quick once i was called by the delivery company but bit tricky to get them to call me. Lucky my builders were around on the day though as they had to help the delivery guy which I would not have been able to do.”

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Posted 5 years ago

“We received our delivery on Friday almost 2 weeks after placing the order. It was a surprise as I was expecting it to take around 4 weeks for delivery due to covid . The driver who delivered our slabs was great and went out his way to get the items off the truck and delivered to us in horrible weather. The only negative is that I didn't know the item would be delivered that day luckily I was in but also the slabs had been badly wrapped and unfortunately two of the slabs had broken. It shouldn't stop us from doing the work we planned though.”

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Posted 5 years ago

“Compound arrived very quickly. Slabs arrived well packaged. Unfortunately 3 slabs damaged in the packs otherwise I I would've given 5 stars.”

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Posted 4 years ago

“Happy ! Ordering process was simple, was kept upto date and the situation around broken tiles was quickly dealt with. Tiles look superb and were a great price.”

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Posted 4 years ago

“Beautiful Global Stone clay tudor paving bricks that were available and in stock. I'm a diy'er so didn't have off loading facilities so had to pay an extra £120 to have a split pallet. Shame that half pallets aren't available for people like me. Otherwise very pleased with the product and service.”

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Posted 4 years ago

“Customer service staff were helpful and very price competitive, delivery prompt and efficient. Would use them again.”

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Posted 4 years ago

“Very happy with the all round service. Delivered when promised,in good condition at a very good price. Had many quotes way above yours will be more than happy to recommend yourselves. Thanks Tony.”

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Posted 4 years ago

“Product was good however I found communication with sales counter (by phone) to be extremely frustrating awful wait and not the most helpful once through I bought two pallets of stone only one was delivered poor customer service, second delivery was about a week later by luck I was at home no notification. Happy with product, hard work to get, poor customer service”

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Posted 4 years ago

“I was happy with the quality of the products I bought and the speed of the service. The only reason that I only gave 4 stars is that I was a bit disappointed with the cost of the single stone step that I bought. The cost of splitting a pallet was extremely high.”

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Posted 4 years ago

“My order and delivery were exactly as specified and price paid for shed was good compared to other retailers. No complaints.”

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Posted 4 years ago

“Very happy with paving superstore. Product was good, one issue with delivery date but this was soon rebooked. Driver was helpful when placing pallet where I’d asked him to”

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Posted 4 years ago

Paving Superstore is rated 4.7 based on 864 reviews