Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.67

4.7 Rating 864 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The paving stones looks absolutely beautiful so much so that we extended the areas that were to be paved and purchased more. Our friends have all passed comment about tha quality of the product. The only fault that I have was delivery I had to contact the company on both occasions to chase the order. However staff were helpful and did sort the deliveries. Covid 19 could of had a impact on delivery”

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Posted 5 years ago

“The results are fantastic, great price and no hassle delivery once scheduled.”

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Posted 4 years ago

“Service has been fine. Products I've ordered have arrived in the time frame provided. I've had to email once, given lockdown situation took a few days to get back to me etc. No complaints”

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Posted 5 years ago

“Delivered when they said they would. Quality product. Looks great”

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Posted 5 years ago

“Paving Superstore has a vast selection of stones. I selected the Quad Basket. Unfortunately they did not have all the stones but hoped to refill in a couple of weeks. Customer service telephoned me to let me know. She will contact me again Tom see if any of the order may be substituted but in any event she will keep me updated. I am very impressed with the customer service but cannot speak to any other part of the company yet. I will update this review when I take delivery of my stones.”

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Posted 8 years ago

“Found what we were looking for to renew existing patio . Ordering easy however a day after we ordered we were informed the Paving stone we had selected was out of stock . They offered an alternative which was acceptable. Delivery was efficient . Waiting time quite swift especially during this Covid crisis . Overall very impressed with product and customer service . Would use this company again .”

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Posted 5 years ago

“New customer waiting for delivery so 4 out of five so far. I'm sure it will be five at delivery.”

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Posted 5 years ago

“The order arrived exactly as described, and is a very good product (slate crazy paving) so would have been 5 stars except that I was not contacted to advise of delivery date. I rang to check (once it was past the original delivery window) and very helpful paving superstore staff checked with the supplier (the paving was delivered direct) and rang back to say it was loaded on a lorry and had left, so would be arriving same day or next, but I should expect a call to make sure someone would be in. The call didn't come, though the paving did. Delivery driver very unconcerned, simply saying if no-one was in he would have called back at another time (at paving superstore's expense!)”

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Posted 8 years ago

“Some of the paving stones were cracked”

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Posted 4 years ago

“There is some broken slabs from 1 of the packs I have seen”

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Posted 5 years ago

“Good stone at a very good price, however the driver had trouble unloading, and had to leave the pallets blocking the pavement. Perhaps a crane truck would be a better way of delivery.”

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Posted 6 years ago

“Very accommodating, easy to order over the phone and advised what needed. Delayed delivery of my order for me and when some paving stones arrived damaged sorted out quickly and replacement stones sent out. Highly recommend”

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Posted 7 years ago

“The paving set was just what we wanted. Unfortunately the pallet on which it was shipped had collapsed and the delivery company had to decant the slabs onto two smaller pallets. When I unpacked the slabs one was broken. However the Paving Superstore dealt with this in a friendly and professional way so I ended up happy”

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Posted 5 years ago

“Good customer service One complaint No lifting Crain on delivery truck so had to move 50squ.meters of heavy slabs from public road to in side front garden”

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Posted 8 years ago

“Delivery as requested, received paving crated, although there were a couple of breakages within the packaging these were dealt with without a problem and new ones supplied as soon as they were available, in all a good experience.”

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Posted 9 years ago

“Paving Superstore great, problems with getting on to delivery tracking, which wss down to hauliers system failing Superstore traced delivery and even managed to sort it getting delivered the next day. thanks Sheree”

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Posted 5 years ago

“My only disappointment was when needed only couple of flags had to buy whole pack as they don't split them which works out very expensive”

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Posted 10 years ago

“Every good with order but the pallet with the pavers on was not the correct size for the pallet truck and made it very hard for the driver to get of”

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Posted 8 years ago

“Competitive price but slow delivery on the item we ordered & no notice regarding when delivery would be.”

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Posted 5 years ago

“Very good experience, would highly recommend”

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Posted 6 years ago

Paving Superstore is rated 4.7 based on 864 reviews