Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.66

4.7 Rating 876 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 876 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

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“Excellent service, good quality product. would recommend”

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“Excellent service driver was brilliant and friendly ...will use them again.”

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“Purchased a 22.2 metre mixed project pack at a sale price. Phoned C.S. to change delivery day and transport size, very efficient with no problems at all. Delivered by a very pleasant chap from palletways, when opened I only found three small chips on the edges of three slabs and no breakages. Would I buy from Paving Superstore again? Yes Absolutely.”

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“Very helpful, enabled me to source an alternative product that was best option and order was delivered on time.”

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“Exactly as I wanted. no hidden costss or hiccups. product arrived swiftly. all good”

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“Goods as described and very speedy delivery”

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“Very pleasant and helpful when I phoned and placed my order, good price and excellent delivery. No problems at all and I would have no hesitation to use Paving Superstore again. Julian.”

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“Avoid this middle man. I paid a premium for 22mm , which turned out to be 18mm. They said this is what their supplier of sheds quoted, and reference the small print. Most unhelpful. I said I bought the shed from them, not their supplier! Very disappointed with their attitude”

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“Your company is excellant...on time and kept ,me in the loop at every stage! And the copper slate looks beautiful ! Much appreciated!”

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“Goods arrived quickly would recommend this company”

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“Website excellent.Wide range to choose from and an excellent price for the product and delivery.”

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“Easy to use website, good choice of slabs etc, delivery on time ____”

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“The only reason for 4 stars rather than 5 is delivery-related. With GPS tracking, most companies can give a delivery time to within an hour or less. The time I was given (at 8am) was "approx. 5pm" and it arrived at 11am. Fortunately I had assumed the very late, approximate, time was to cover themselves, and had stayed in anyway! That apart, I could not be more pleased with my paving, the speed and ease of ordering, choice of delivery date, and the speed, helpfulness and efficiency of the customer services team when I had a query. I'd recommend them to anyone!”

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“Excellent customer service went above any beyond to get me delivery next day.”

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“Would have been 5 stars if original (estimated) delivery date had not been pushed back by one day, but all went smooth when the lorry turned up.”

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“Great quality and service. I had a really extended delivery as the paving I wanted was out of stock at the supplier and sitting on a wharf in India, but I was kept completely informed throughout, given alternatives and then a very efficient delivery once it arrived. Fab products”

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“Paving Superstore has a vast selection of stones. I selected the Quad Basket. Unfortunately they did not have all the stones but hoped to refill in a couple of weeks. Customer service telephoned me to let me know. She will contact me again Tom see if any of the order may be substituted but in any event she will keep me updated. I am very impressed with the customer service but cannot speak to any other part of the company yet. I will update this review when I take delivery of my stones.”

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“The order arrived exactly as described, and is a very good product (slate crazy paving) so would have been 5 stars except that I was not contacted to advise of delivery date. I rang to check (once it was past the original delivery window) and very helpful paving superstore staff checked with the supplier (the paving was delivered direct) and rang back to say it was loaded on a lorry and had left, so would be arriving same day or next, but I should expect a call to make sure someone would be in. The call didn't come, though the paving did. Delivery driver very unconcerned, simply saying if no-one was in he would have called back at another time (at paving superstore's expense!)”

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“I needed paving slabs to create a new path through my garden. I researched options through a range of sites (manufacturers and resellers) and found Paving Superstore particularly good for both clear pricing and product descriptions. The order process was smooth, pricing was competitive and I was able to specify a particular delivery day for only £2 extra.”

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“Delivered when asked. Amazing quality for sale prices. Gutted I never went with just the large size Indian stone, instead of mixing. Would definitely recommend. Garden looks amazing, thank you.”

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Paving Superstore is rated 4.7 based on 876 reviews