BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,326 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,326 reviews

Customer Service
Communication Channels	Email

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Tell us how BuyAPlan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did what it was supposed to do - and was reasonably easy to use.”

Helpful Report

Posted 8 years ago

“Easy to use website, easy to obtain the map at a competitive price.”

Helpful Report

Posted 8 years ago

“I like the feature that allows me to draw the Red line myself.”

Helpful Report

Posted 8 years ago

“Buy a plan is easy to navigate and very straightforward”

Helpful Report

Posted 8 years ago

“It was suitable for my needs and was reasonable priced.”

Helpful Report

Posted 8 years ago

“Excellent value 4 money simple to do and download, meets all requirements for planning permission”

Helpful Report

Posted 8 years ago

“The plan was fine and the facility to draw in the red line. The only criticism would be that the 'north' arrow could be a little more central instead of the top left hand corner. The Planning admin team claimed they couldn't spot it in the photocopy I supplied.”

Helpful Report

Posted 8 years ago

“It was much quicker and much easier than I expected.”

Helpful Report

Posted 8 years ago

“I'm always happy! Your service was perfectly satisfactory.”

Helpful Report

Posted 8 years ago

“easy to use, needed a plan, download and pay immediately.”

Helpful Report

Posted 8 years ago

“Ease to place an order”

Helpful Report

Posted 8 years ago

“??????????????”

Helpful Report

Posted 8 years ago

“Impossible to get it accurate, maps not up-to date, when they make an error (Colors not as you put them) they blame you. Con artiste and £££ for 2 pathetic electronic pieces of rubbish - don't bother. And they are not sorry, just ignorant when you email them with the mistake.......”

Helpful Report

Posted 8 years ago

Sorry to hear your issue. As with all plans from the OS, they are never 100% up to date but for >99% of times they are. The web site will only send you the plan you ordered and any lines you added. You incorrectly added the lines and the site sent you what you ordered. We did offer the refund your mistaken order at the time however.

Posted 8 years ago

“It was a clear plan sitable for planning offices.”

Helpful Report

Posted 8 years ago

“I was able to get the plans I wanted in a fast and easy to follow manner.”

Helpful Report

Posted 8 years ago

“I was able to buy a plan”

Helpful Report

Posted 8 years ago

“Very easy to use and obtain relevant site plans.”

Helpful Report

Posted 8 years ago

“I got my plans ... the second time around. I don't think that it was overly clear to select my the plans with the red outline on. As a result i have had to purchase the documents twice so that is disappointing. I think making it really clearer (and if it was me that made the mistake which I assumed it was hence me buying twice) for customers selecting the right option would be good.”

Helpful Report

Posted 8 years ago

Hello Carl, thanks for the feedback. The requirement to add a red line is clearly shown on step 2 when you order. However we do not make it mandatory as it is not needed by all customers. Hope this helps.

Posted 8 years ago

“EASY TO CHOOSE AND COLLECT, BUT ONE THING I WOULD LIKE TO ADD A COUPLE OF TIMES I HAVE BOUGHT THE SAME PLAN (SAME ADDRESS) A THIRD TIME IN ERROR MAYBE IT WOULD BE HELPFUL IF YOU HAD A POP UP MESSAGE TELLING YOU HOW MANY TIMES YOU HAVE CHOSEN THAT SAME ADDRESS, IT WOULD BE HELPFUL”

Helpful Report

Posted 8 years ago

Thanks for the feedback. We do display a message that warns the user if exactly the same area is added multiple times to the basket so perhaps you missed it. Hope this helps.

Posted 8 years ago

“It was a quick and easy with all the details I required on the map.”

Helpful Report

Posted 8 years ago

BuyAPlan is rated 4.4 based on 2,326 reviews