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BuyAPlan Reviews

4.4 Rating 2,326 Reviews
85 %
of reviewers recommend BuyAPlan
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4.4
Based on 2,326 reviews
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About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

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Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
L
Verified Buyer
“"Planning rejected it, no compass not clear enough. Red and blue line not clear, difficult to work with. Details of scale not clear, tinny don't." In response to you email:- ' You have not submitted a valid block plan;. Please provide a block plan to scale of not less than 1:500 with the site boundary outlined to match the location plan showing a north point. Please ensure that the position of the proposed works are clearly annotated on this plan.' I did submit you plan as a 'Block Plan' and the council did not accept it. To me they are saying they do not recognise the scale of the plan you supplied or the north point and the boundary was not clear which was difficult to use.”
Helpful Report
Posted 8 years ago
Sorry to hear that however all our plans display a North point top left and scale bottom left so I'm not clear why it was rejected for these reasons. Can you clarify to us please?
Posted 8 years ago
R
Verified Buyer
“excellent and fast service just what you need to keep things moving plus its one less thing to worry about.”
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Posted 8 years ago
D
Verified Buyer
“Very quick and efficient”
Helpful Report
Posted 8 years ago
S
Verified Buyer
“Easy to use economic - shame can’t order more than two copies anymore with discount!!!”
Helpful Report
Posted 8 years ago
J
Verified Buyer
“No plan no build. Simple! Fast easy online service.”
Helpful Report
Posted 8 years ago
M
Verified Buyer
“Brilliant service!”
Helpful Report
Posted 8 years ago
M
Verified Buyer
“its quick and simpme to use.”
Helpful Report
Posted 8 years ago
C
Verified Buyer
“BuyAPlan is simple and easy to use. I use for all my block plans and would recommend.”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Easy purchase and upload and, importantly, accepted by my Local Authority’s Planning Department.”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Absolute disgrace the amount it costs and as soon as you download the map is no longer available.. I could not get a preview to generate of one of my maps and when I paid it was the wrong area .. you can only get a 70% refund and I was asked for a number on the plane and there is none.. always the same great at taking your money and make it so tiresome to get it back its a joke. Getting 4 plans was hard work .. Im sure I was just unlucky”
Helpful Report
Posted 8 years ago
Thanks for the feedback. Our maps are available to download for up to 1 year after order. The plans can also be instantly downloaded after ordering so perhaps you did not wait to download them? Finally you just need to contact us as we can always forward them. In terms of the wrong area, you can preview your plan before ordering and the site will send exactly the same area you've previewed. However where customers order the wrong area we do refund 70% of the plans value to cover costs. I hope this clarifies for you.
Posted 8 years ago
A
Verified Reviewer
“I ordered 2 maps but what I got was different to what I ordered and did not match the preview. The scales were totally different to that ordered. The red outline added to the colour PDF was missing and there was a red outline that I didn't add to the black and white PNG file.”
Helpful Report
Posted 8 years ago
Thanks for the feedback. In terms of the wrong area, you can preview your plan before ordering and the site will send exactly the same area you've previewed. I hope this clarifies for you.
Posted 8 years ago
C Coombes
Verified Buyer
“I was a first time user of the site & must admit not very familiar with terms such as PDF & Dwg. I bought a plan & found that my laptop, iPad & iPhone could not open it. Even the local council office were not able to open the plan attachment. It seems that I bought a plan that could only be open with CAD software. As my application for friend was urgent I had to get a plan from another source. I have been refused a refund because the organisation say that their terms & condition say I am not entitled. I am a pensioner & did ask for help by way of them sending me a plan I could open by email but it was not sent. No compassion terms & conditions over ride any sense of ethics & allowance for the less IT literate. I don't think I want to get any plan from them again.”
Helpful Report
Posted 8 years ago
Thanks for the feedback however the Buyaplan site does not sell DWG or CAD plans so I think you must be confusing us with another site.
Posted 8 years ago
A
Verified Buyer
“It did not”
Helpful Report
Posted 8 years ago
D
Verified Buyer
“Very easy to use”
Helpful Report
Posted 8 years ago
G
Verified Buyer
“Easy to purchase, download and use at a reasonable price.”
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Posted 8 years ago
D
Verified Buyer
“Your stystem was quick and easy to use.”
Helpful Report
Posted 8 years ago
R
Verified Buyer
“It was quick and easy to get exactly what I wanted and at a reasonable price.”
Helpful Report
Posted 8 years ago
L
Verified Buyer
“It was accepted straightaway by the Planning Department”
Helpful Report
Posted 8 years ago
D
Verified Buyer
“Extremely easy to use, great choice of formats and areas, very competitively priced and fast check-out and availability.”
Helpful Report
Posted 8 years ago
M
Verified Buyer
“very quick and easy to use”
Helpful Report
Posted 8 years ago
BuyAPlan is rated 4.4 based on 2,326 reviews
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