BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,318 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,318 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was probably just an anomoly, but I coud not get access to the location I wanted. You can drag the maps over a bit on each post code setting, but my site was still outside the area covered....very annoying!”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Simon! We're sorry to hear you experienced difficulty accessing your desired location. We have to limit paning due to royalty reasons but we're happy to help you get around this issue. If you still need assistance please reach out to us at support@buyaplan.co.uk

Posted 7 months ago

“I needed local Ordnance Survey plans for a Planning Permission application and expected to go shopping for OS maps but our local Council Officers suggested your site. Found the required maps, downloaded .pdf files and printed them out all in under 10 minutes. Great site and reasonable costs, very pleased.”

Helpful Report

Posted 7 months ago

Thank you for your fantastic 5-star review, Barry! We're delighted to hear that you found the Ordnance Survey plans you needed so quickly and easily. Your feedback about our site and reasonable costs is truly appreciated. We're here to help anytime!

Posted 7 months ago

“I design and build gardens. For unusually shaped gardens, l often down load the plans to check measurements and angles of the boundary, which are tricky to confirm on site. Great service.”

Helpful Report

Posted 7 months ago

Thank you for your fantastic 5-star review! We're delighted to hear that our plans are helping you with the uniquely shaped gardens you design and build. Your feedback on checking measurements and angles on site means a lot to us, and we appreciate your kind words about our service!

Posted 7 months ago

“Had to obtain a site plan to accompany a planning application at short notice - the web site gave me access quickly and provided everything once I had keyed in a post code - paymeny initiated electronically and hey presto there was my plan ! Was able to press on and completet my applications. Now all I have to do is wait (in hope !)”

Helpful Report

Posted 8 months ago

Thank you for your fantastic 5-star review, Mr! We're delighted to hear that our website provided you with quick access to the site plan you needed for your planning application. It's great to know that everything went smoothly for you. We wish you the best of luck with your application—fingers crossed for a positive outcome! Feel free to reach out if you need anything else in the future.

Posted 8 months ago

“Have used Buy a Plan for many years as the web site of choice. Plenty of useful tools to provide you with a perfect result.”

Helpful Report

Posted 8 months ago

Thank you, Michael, for your wonderful 4-star review! We’re pleased to hear that you’ve been using Buy a Plan for many years and appreciate the tools we provide. Your feedback is invaluable, and we’re always looking for ways to enhance our services. If there's anything more we can do to earn that last star, please let us know! We look forward to continuing to support you!

Posted 8 months ago

“I always find your website easy to navigate and quick to use for the many planning applications that I’ve used you for.”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic 5-star review, Stephen! We're thrilled to hear that you find our website easy to navigate and quick to use. It's our goal to make the planning application process as seamless as possible for you. If you ever need assistance or have any questions, don't hesitate to reach out. Happy planning!

Posted 8 months ago

“hello, I have recently purchased a location plan and it did not have the red line around the plot I had chosen.”

Helpful Report

Posted 8 months ago

Thank you Felix, please send an email to support@buyaplan.co.uk with your request.

Posted 8 months ago

“Excellant service and quality product.”

Helpful Report

Posted 8 months ago

Thank you for your excellent 5-star review! We're thrilled to know you received great service and quality products. Your kind words motivate us to keep up the good work. We can't wait to welcome you back soon!

Posted 8 months ago

“Excellent service but could be made easier to find on the Ordnance Survey Site. Had to speak to a third party to find out exactly where to go. Wasted a lot of time searching! Live chat pointed me in the direction of companies who will do drawings, which is not what I needed. Why wasn’t I directed to Buy a plan?”

Helpful Report

Posted 8 months ago

Thank you for your review. Please send an email to support@buyaplan.co.uk with your request.

Posted 8 months ago

“Quick and easy to locate plan's required and straight down to your computer for downloading.”

Helpful Report

Posted 8 months ago

Thank you for your fantastic 5-star review, David! We're delighted to hear that you found it quick and easy to locate the plans you needed. We look forward to serving you again in the future!

Posted 8 months ago

“Quick and easy.”

Helpful Report

Posted 8 months ago

Thank you so much for your 5-star review, Colin! We're glad to hear that you found our process quick and easy. Your satisfaction is our priority, and we can't wait to assist you again soon!

Posted 8 months ago

“I have used the system for many years in my capacity as an architect. Never failed to datisfy.”

Helpful Report

Posted 8 months ago

Thank you for your fantastic 5-star review! We're delighted to hear that our system has consistently met your expectations over the years. Your feedback is invaluable and inspires us to keep providing the best service possible. We look forward to supporting you in your architectural journeys ahead!

Posted 8 months ago

“The website is simple to use, the maps were easy to download and the price is reasonable. I'm not particularly familiar with the planning process and I would have found it helpful to have a little more guidance of precisely what I needed, but apart from that I can't see much scope for improvement.”

Helpful Report

Posted 8 months ago

Thank you for your thoughtful review. We're glad to hear you found our website easy to navigate and the maps straightforward to download. We appreciate your feedback about needing more guidance in the planning process—it's something we're always looking to improve. You can find a lot of helpful information on our blog https://www.buyaplan.co.uk/blog. If you have any specific questions or require assistance, don’t hesitate to reach out at support@buyaplan.co.uk. We look forward to serving you again!

Posted 8 months ago

“Easy to navigate”

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Posted 8 months ago

Thank you, MR, for your 5-star review! We're glad to hear you found our site easy to navigate. Your feedback is appreciated and helps us continue to improve. We look forward to serving you again!

Posted 8 months ago

“Great efficient service”

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Posted 8 months ago

Thank you, Paul, for your fantastic 5-star review! We're delighted to hear that you found our service efficient. Your feedback inspires us to keep striving for excellence. We look forward to serving you again soon!

Posted 8 months ago

“Have been using BuyAPlan for years now and it’s an excellent service. The introduction of the affordable cad map service saves so much time.”

Helpful Report

Posted 8 months ago

Thank you, Barry! We’re so glad to hear that you've been enjoying our service for years. It's fantastic to know that our affordable cad map service is saving you time. We appreciate your kind words and look forward to continuing to support you!

Posted 8 months ago

“Good source of plans”

Helpful Report

Posted 9 months ago

Thank you so much for your 5-star review! We're glad to hear you found our plans to be a good source. Your feedback truly motivates us to keep delivering quality. We look forward to serving you again in the future!

Posted 8 months ago

Thank you for your kind words! We're delighted to hear that you found our plans to be a valuable resource. Your positive feedback inspires us to continue delivering quality service. We look forward to serving you again soon!

Posted 8 months ago

“Was needed for a planning application. Just the job.”

Helpful Report

Posted 9 months ago

Thank you for your positive feedback! We're delighted to hear that our service was just what you needed for your planning application. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!

Posted 8 months ago

“Good product. A little bit pricey for what it is.”

Helpful Report

Posted 9 months ago

Thank you for your review, Daniel! We're glad to hear you think it's a good product. We appreciate your feedback on pricing and will take it into account as we strive to offer the best value for our customers. Looking forward to serving you again!

Posted 8 months ago

“Easy access, rapid definition of the required zone, efficient and simple dowmload of results. The cost, however, is exhorbitant and frankly, a disgraceful ripoff for myself as a private user.”

Helpful Report

Posted 9 months ago

Thank you for your honest review, we truly value your feedback regarding the pricing and understand that it can be a concern for private users. However we're still one of the chepest OS providers and we offer a price match guarantee as well. If you have any further concerns please email us at support@buyaplan.co.uk

Posted 8 months ago

BuyAPlan is rated 4.4 based on 2,318 reviews