BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,221 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,221 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and accurate”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic 5-star rating of BuyAPlan! We are thrilled to hear that you found our service quick and accurate. We truly appreciate your loyalty as a customer and we are grateful for your ongoing support.

Posted 1 month ago

“Quick and very easy to use even for a technophobe like me.”

Helpful Report

Posted 1 month ago

Dear Jim,Thank you so much for your glowing 5-star review of BuyAPlan! We truly appreciate your feedback and are thrilled to hear about your positive experience with our platform.

Posted 1 month ago

“Straightforward and up to date plans at a reasonable price. Improved tools to draw proposed buildings / extensions would be a useful feature.”

Helpful Report

Posted 1 month ago

Dear Debbie,Thank you so much for your 5-star rating of BuyAPlan! We appreciate your feedback and are thrilled to see that you found our plans to be both straightforward and up to date at a reasonable price.

Posted 1 month ago

“very easy to use, instant results, reasonable pricing.”

Helpful Report

Posted 1 month ago

Thank you so much for awarding BuyAPlan with a fantastic 5-star rating! We truly appreciate your support and for being a loyal customer.

Posted 1 month ago

“Quick and easy service!”

Helpful Report

Posted 1 month ago

Thank you so much for leaving a fantastic 5-star rating for BuyAPlan! We are thrilled to hear that our service has met your expectations and provided you with a quick and easy experience.

Posted 1 month ago

“Very concise in every detail and instantly provided me the plan I needed to submit to the council to have my Agricultural Tie lifted on my property.”

Helpful Report

Posted 1 month ago

Dear David,Thank you so much for taking the time to give BuyAPlan a 5-star rating! We are absolutely thrilled to hear that you had such a positive experience with our service.

Posted 1 month ago

“Map was very easy to obtain. Will definitely use this company again if the need for more location maps is required.”

Helpful Report

Posted 1 month ago

Dear Nigel,Thank you so much for your fantastic 5-star rating of BuyAPlan! We truly appreciate your support and are thrilled to hear that you found our map very easy to obtain. Hearing that you had a positive experience with our company means a lot to us.

Posted 1 month ago

“Easy and fast”

Helpful Report

Posted 1 month ago

Dear Paul,Thank you so much for your outstanding 5-star rating of BuyAPlan! We greatly appreciate your feedback and support.

Posted 1 month ago

“Quick and easy - excellent service”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to give BuyAPlan a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that you found our service quick, easy, and excellent.

Posted 1 month ago

“Simple to choose the plan you require. Adding street names on Acad very simple.”

Helpful Report

Posted 2 months ago

Dear Robert,Thank you so much for your fantastic 5-star review of BuyAPlan! We truly appreciate your support and we're thrilled to hear that you found our platform simple to use.

Posted 1 month ago

“Buy A Plan You recently charged me £9.59 for a site plan exactly the same as I had already obtained FREE from eMapsite MapShop. On your web page I asked for, and expected, my property to be outlined in red, the same as the Land Registry's product, but it just arrived 'naked' by email. I am disappointed and will neither use, nor recommend, your website again. Dr Robin Hendy.”

Helpful Report

Posted 2 months ago

Dear customer,Thank you so much for taking the time to provide us with your feedback regarding your recent experience with BuyAPlan. We deeply appreciate your honesty and for bringing these issues to our attention. However, all OS maps are paid for and in order to have a license number they cannot be offered for free. Also you simply need to click on the red boundary tool for this to be added to your map either manually or the automatically. Please drop us an email at support@buyaplan.co.uk for assistance with this issue. We hope this helps. kind regards, BuyAPlan Team

Posted 1 month ago

“excellent site always helpful”

Helpful Report

Posted 2 months ago

Dear customer,Thank you so much for your fantastic 5-star rating of BuyAPlan! We truly appreciate your kind words and are thrilled to hear that you find our site excellent and always helpful.

Posted 1 month ago

Dear Stephen,Thank you so much for awarding BuyAPlan with a remarkable 5-star rating!

Posted 1 month ago

“Quick, easy service from this site...many thanks!!”

Helpful Report

Posted 2 months ago

Dear Simon,Thank you so much for taking the time to leave us a 5-star rating for BuyAPlan. We greatly appreciate your kind words, and we are thrilled to hear that you found our service quick and easy.

Posted 1 month ago

“Does the job, but it’s annoying to be unable to annotate the 1:500 block plan to show the building in question on the site and its proposed footprint. It means printing out the plan, doing annotations manually and then re-scanning, with loss of quality.”

Helpful Report

Posted 2 months ago

Dear Philip,Thank you for taking the time to provide us with a review. We sincerely appreciate your loyalty as a customer and value your feedback and we'll take your suggestion into consideration.

Posted 1 month ago

“Very efficient service and great plans for the price.”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding 5-star rating of BuyAPlan! We appreciate your kind words and are thrilled to hear that you found our service very efficient and our plans great for the price.

Posted 1 month ago

“Straightforward purchase and easy to sort online”

Helpful Report

Posted 3 months ago

Thank you for your 5 star review!

Posted 3 months ago

“I bought a plan because it was classed as suitable for planning applications. However, the property was not marked on the plan. Customer support said that I needed to buy the plan again. Whilst I accept that I must have made a mistake I don't understand why I have to pay again. It does not cost them anything I'm using the same map data. It's just a sneaky way of charging me again.”

Helpful Report

Posted 3 months ago

Dear customer thank you for your review. Every time a plan is purchased or even previewed on the website there is a charge for that. We try to provide a free preview of OS MasterMap to all our customers compared to most other suppliers who charge just for the preview even if it is for the same area (map data). Our plans are of course suitable for a planning application, but each plan requires a different outline depending on the project and the works that each customer needs to apply for and there are two previews before you purchase to make sure you have selected and outlined the correct area. We hope this helps understand how pricing works but please feel free to reach out to us at support@buyaplan.co.uk if you have any further questions.

Posted 3 months ago

“BuyAPlan was so easy to use from logging on to following the instructions and downloading the correct map and scale needed .”

Helpful Report

Posted 4 months ago

Thank you for your kind review, we are happy to hear you are satisfied with our website!

Posted 3 months ago

“Simple to us and always accurate.”

Helpful Report

Posted 4 months ago

Thank you for your 5 star review, it's really appreciated.

Posted 3 months ago

“Excellent service and you can download your plans immediately”

Helpful Report

Posted 4 months ago

We are so pleased to read your kind review, thank you!

Posted 3 months ago

BuyAPlan is rated 4.4 based on 2,221 reviews