BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,320 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,320 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very expensive for what you get. Also very difficult to manually draw lines on the map. If you make a mistake you have to restart the whole thing again. I didn't realise how small a piece of map I would get so had to get a second order ...make it clearer please exactly what you will get.”

Helpful Report

Posted 3 weeks ago

Thank you for your honest review, Christine. We appreciate your feedback regarding pricing and the map drawing functionality. We're always looking for ways to improve user clarity and experience, and your input is valuable to us. If you have any further suggestions or need assistance, please reach out to us at support@buyaplan.co.uk. Warm regards, Team BuyAPlan

Posted 3 weeks ago

“Simple to use, fast and efficient Just what you want when working under pressure”

Helpful Report

Posted 3 weeks ago

Thank you for your outstanding 5-star review, Ric! We're delighted to hear that you found our service simple to use, fast, and efficient, especially when working under pressure. Your feedback truly motivates us to keep delivering the best experience possible! Warm regards, Team BuyAPlan

Posted 3 weeks ago

“Excellent, prompt service every time.”

Helpful Report

Posted 1 month ago

Thank you for your excellent 5-star review, Mr! We're thrilled to hear that you consistently receive prompt service from us. Your support truly motivates our team to maintain our high standards! Kind regards, Team BuyAPlan

Posted 1 month ago

“Without doubt the easy web site to obtain a plan for the land registry. Not cheap but none are the ordance survey demand royalities.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic 5-star review! We’re delighted to hear you found our website easy to navigate for obtaining a land registry plan. While we’re aware our pricing may be on the higher side, we’re proud to offer quality without the added royalities. Your feedback means a lot to us! Warm regards, Team BuyAPlan

Posted 2 months ago

“I got what I needed eventually but it was difficult without the ability to zoom in to get the outline correct, the cursor covered both the to and from points that I needed to join.”

Helpful Report

Posted 3 months ago

Thank you for your feedback. We're glad you were able to get what you needed. We appreciate your comments regarding zoom and cursor visibility and we’ll review this to see what may be possible in future updates. If you have any further suggestions, feel free to contact us at support@buyaplan.co.uk.

Posted 3 months ago

“Very fast service and highly recommend.”

Helpful Report

Posted 4 months ago

Thank you for your fantastic 5-star review, Mr! We're thrilled to hear that you experienced our fast service and appreciate your high recommendation. Your satisfaction inspires us to keep delivering our best! Warm regards, Team BuyAPlan

Posted 4 months ago

“Very useful service.”

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Posted 5 months ago

Thank you for your wonderful 5-star review, Ian! We're so glad you found our service useful. Your feedback is truly appreciated, and it's great to know we could assist you effectively. Warm wishes, Team BuyAPlan

Posted 5 months ago

“Once registered, a very quick and easy process with a wide choice of options.”

Helpful Report

Posted 6 months ago

Thank you for your wonderful 5-star review, Cladwinds! We’re thrilled to hear that you found our registration process quick and easy with a variety of options. Your satisfaction is our top priority, and we’re here to help you every step of the way!

Posted 5 months ago

“Easy to get and good value. I always use them.”

Helpful Report

Posted 6 months ago

Thank you for your fantastic 5-star review, MR! We're delighted to hear that you find our service easy to use and great value. Your loyalty means a lot to us, and we look forward to continuing to meet your needs in the future!

Posted 5 months ago

“Stefani was most helpful with my purchsse”

Helpful Report

Posted 6 months ago

Thank you so much for your 5-star review! We're thrilled to hear that our customer service team was able to assist you with your purchase. Providing helpful service is what we strive for, and your kind words mean a lot to us!

Posted 5 months ago

“I needed a pla to show my local council the boundry lines , due to having an extension on property. So after contacting ( Buy A Plan I chose what I wanted ) paid for it then forwarded it to the council . I waited for response from them and they were happy and told me to continue with the project, so very happy and glad I used them”

Helpful Report

Posted 8 months ago

Thank you for your amazing 5-star review, Roy! We're so pleased to hear that our plan helped you with your council requirements and that you can now move forward with your project. Your satisfaction is what drives us, and we appreciate your feedback!

Posted 7 months ago

“red outlines were not near the black property boundary otherwise fine”

Helpful Report

Posted 8 months ago

Thank you for your review, Francis! We appreciate your feedback about the red outlines and will take it into consideration. We're glad to hear that you found the overall experience fine. Your input helps us improve our service, and we hope to serve you again in the future! If you need assistance with your boundaries please get in touch at support@buyaplan.co.uk.

Posted 7 months ago

“It was very easy to use the "location plan" service and at reasonable price. Thanks”

Helpful Report

Posted 8 months ago

Thank you for your fantastic 5-star review! We’re delighted to hear that you found our "location plan" service easy to use and at a reasonable price. Your satisfaction is our priority, and we appreciate your feedback!

Posted 7 months ago

“Excellent service, I would highly recommend. It was so easy to use and removed a lot of work and stress from the process.”

Helpful Report

Posted 8 months ago

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found our service easy to use and that it helped alleviate stress from your process. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Posted 7 months ago

“Purchased a plan which was rejected by my planning authority as the scale did not match and the image supplied was poor. Waste of money & would not use or recommend - had to purchase another from another company which end up cheaper and far better & clearer. Disappointing.”

Helpful Report

Posted 8 months ago

Dear Mason, we're truly sorry to hear about your experience. We strive for high quality in every plan we create, and it's disappointing to learn that your order did not meet the expected standards. We appreciate your feedback and would like to make this right. Please reach out to us at support@buyaplan.co.uk so we can better assist you. Thank you for bringing this to our attention. Kind regards, BuyAPlan Team

Posted 7 months ago

“My plan is not valid for planning as the road name is missing. There is no email address in order to ask for a refund When I phoned the office number no one was available to make the amendment or process a refund.”

Helpful Report

Posted 8 months ago

Dear customer, we're sorry to hear you're not happy with your plan. We do offer chat, phone and email support through our website. Regarding the plan the website can only provide what's on the preview. In some areas it may not be possible to fit on two street names due to the way the Ordnance Survey mapping has been created. This is particularly common in rural areas. Our plans (PDF version only) also show an OS grid reference (an easting and northing) which will help locate the planning office into the exact location thereby negating the need for street names. Please drop us an email at support@buyaplan.co.uk and we'll be happy to assist you further. Kind regards, BuyAPlan Team

Posted 8 months ago

“Easy website to use and provides accurate and legal documents. Recommended.....”

Helpful Report

Posted 9 months ago

Thank you for your wonderful 5-star review, Neil! We're thrilled to hear that you find our website easy to use and that it provides the accurate and legal documents you need. Your recommendation means a lot to us.

Posted 8 months ago

“Easy and quick to use, inexpensive and a good service. Perfectly satisfactory.”

Helpful Report

Posted 9 months ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service easy and quick to use, as well as inexpensive. Your satisfaction is our top priority, and we appreciate your feedback.

Posted 8 months ago

“Excellent service very helpful if a mistake is made”

Helpful Report

Posted 9 months ago

Thank you so much for your excellent 5-star review, Stephen! We're glad to know that you found our service helpful, especially if any mistakes are made.

Posted 8 months ago

“Excellent, very quick and affordable service.”

Helpful Report

Posted 9 months ago

Thank you for the fantastic 5-star review! We're delighted to hear that you enjoyed our quick and affordable service.

Posted 8 months ago

BuyAPlan is rated 4.4 based on 2,320 reviews