BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,322 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

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“Excellent service as usual”

Helpful Report

Posted 8 years ago

“Happy is an exaggeration. However I have used BuyAPlan several times through the planning portal. The system is efficient and intuitive, and the prices are okay.”

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Posted 8 years ago

“Service good, although I got a bit confused over the area that was printed, it would have been useful to have the preview available before you comit to pay.”

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Posted 8 years ago

“quick and easy to use”

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Posted 8 years ago

“Easy to navigate your website and set up the plans we require”

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Posted 8 years ago

“Easy to access and download at a modest cost.”

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Posted 8 years ago

“very quick and easy. Much easier than going to local planning authority in days gone by.”

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Posted 8 years ago

“Easy to create the plan in the correct scale and layout for supply to the planning department”

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Posted 8 years ago

“I ordered and paid for 3 plans, all in A3 paper size. One has downloaded in A4 size and no matter how simply I explain the problem they seem incapable of understanding. They keep replying that I have ordered the wrong size and I can re-order but they will keep 30% as a royalty fee. Easy site to use but if you get the wrong thing forget about any sensible resolution because the staff seem to be completely incapable of understanding simple English. Would not recommend purely because of inadequate dispute resolution, like most poor companies this is where they fail”

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Posted 9 years ago

Sorry to hear this however as we said on our emails to you, both plans are A3 in size as ordered.

Posted 9 years ago

“It arrived promptly and enabled me to finish my work on schedule”

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Posted 9 years ago

“Map looked great and was as I requested, as designed on the website.”

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Posted 9 years ago

“It was utterly simple to use. I wish I had known it was available earlier because it enabled me to make huge progress with my 'voluntary first registration' with the Land Registry.”

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Posted 9 years ago

“To enable me to put in a planning application to my local council.”

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Posted 9 years ago

“Very easy and affordable support. Thank you!”

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Posted 9 years ago

“Just what I need for planning applications”

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Posted 9 years ago

“Easier site to navigate than some others and produced just what was wanted”

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Posted 9 years ago

“It makes buying a plan very quick and easy.”

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Posted 9 years ago

“I didn't find the site particularly user friendly and received A4 copies of quite small scale maps. These seem to have been accepted with my planning application as I've received nothing to say they're not the correct thing. I don't feel very reassured and thought the service quite expensive and unclear.”

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Posted 9 years ago

“it was easy to navigate the site and find the plan that I needed. I then paid and was emailed the PDF of the plan. It was such a simple process from start to end.”

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Posted 9 years ago

“Price and flexibility”

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Posted 9 years ago

BuyAPlan is rated 4.4 based on 2,322 reviews