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BuyAPlan Reviews

4.4 Rating 2,326 Reviews
85 %
of reviewers recommend BuyAPlan
Company Reviews Metrics Info
4.4
Based on 2,326 reviews
Customer Service
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Read BuyAPlan Reviews

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
R
Verified Buyer
“Extremely easy to down load and print a hard copy. Found the plan very informative.”
Helpful Report
Posted 10 years ago
D
Verified Buyer
“great site great service great price”
Helpful Report
Posted 10 years ago
L
Verified Buyer
“I used the service on my tablet as I don't have access to a computer at the moment. This means that drawing an accurate red outline around my property was near impossible. Accuracy is something that the planners require so was dissapointed when I downloaded my purchase and found it was completely unusable.”
Helpful Report
Posted 10 years ago
D
Verified Buyer
“I thought the plans were too expensive - poor value for money but had to buy as the planning office seemed to require it.”
Helpful Report
Posted 10 years ago
Dear Customer Sorry you thought that. The mapping is very expensive for the Ordnance Survey to obtain as it's the most detailed mapping of the UK. This cost is therefore reflected in the price you pay. You'll find similar pricing from all suppliers. Hope this clarifies your point. Much appreciated!
Posted 10 years ago
K
Verified Buyer
“Fantastic, prompt and efficient service”
Helpful Report
Posted 10 years ago
J
Verified Buyer
“Appreciated the simple no nonsense set up of the site”
Helpful Report
Posted 10 years ago
E
Verified Buyer
“Excellent service. Provided a plan quickly, cheaply and convenient to support a pre-planning application request.”
Helpful Report
Posted 10 years ago
W
Verified Buyer
“Quick and easy, just as it should be. Thank you!”
Helpful Report
Posted 10 years ago
G
Verified Buyer
“Think the advice to potential planners, could of been much better. As now I’ve done It now, would offer much better guidance”
Helpful Report
Posted 10 years ago
S
Verified Buyer
“good quick service.”
Helpful Report
Posted 10 years ago
M
Verified Buyer
“A very straight forward and logical site to use for acquiring plans. The walk through explanation films make the whole process simple to use. I would use this site again.”
Helpful Report
Posted 10 years ago
A
Verified Buyer
“This is the first time that I've applied for planning permission, so I'm not familiar with all the processes. I found the video on the web site was very useful. The plan which I bought seems to been accepted by the planning authority. What more can you ask for?”
Helpful Report
Posted 10 years ago
Miss
Verified Buyer
“Really impressed with how simple the processes. Clear easy to follow instructions. Would definitely use again.”
Helpful Report
Posted 10 years ago
K
Verified Buyer
“A site that is very easy to use, and you get your map immediately. Excellent for people that are not using an agent to apply for planning permission.”
Helpful Report
Posted 10 years ago
P
Verified Buyer
“Relatively straightforward, but it would be good to clarify that you can't add boundaries etc until you have committed to buy.”
Helpful Report
Posted 10 years ago
R
Verified Buyer
“What is a point when you can send e-mail to customers and your side is no reply...what a useless customer service. The problem is, I have been forced to buy from you, where I can't find others offer the same service. I am sure many of your customers will have the same experience as me. Even my husband who is an architect he used to do before, but different purposes. He is now retired, without his help. I would go no where to get the map. This is how your system for new user like me. To improve your total service delivery.... You should put more words to explain for new user to understand and to follow and you should do research what UK, Scotland needs for each permission ie. Click line for Permission for advertisement sign. You should tell the user that generally...the council will need....then click, click to follow. Your system don’t provide help in the way. Your system is not suitable for new user because lack of clear information to follow. It is suitable for those who use all year round. They know what to click. You should put telephone contact clearly in every page for those who have difficulties after they have paid. This is not good enough, customer paid then faced problems. They spend ages to sort out solution. If you can get money easily from customers, you should think more of customers. Yours sincerely, Ru ................. From: BuyAPlan - Reviews.co.uk Sent: Saturday, December 05, 2015 12:24 PM To: contact@kruathai.co.uk Subject: Reply to your review of BuyAPlan on Reviews.co.uk We're sorry to hear that. There is a red marker shown as a red pen on the right of the viewer.”
Helpful Report
Posted 10 years ago
We're sorry to hear that. There is a red marker shown as a red pen on the right of the viewer.
Posted 10 years ago
D
Verified Buyer
“Easy and quick to use with good information.”
Helpful Report
Posted 10 years ago
L
Verified Buyer
“Quick, useful and efficient.”
Helpful Report
Posted 10 years ago
G
Verified Buyer
“Just spot on. Quick Easy”
Helpful Report
Posted 10 years ago
M
Verified Buyer
“Bought a plan recently for cm1 in Chelmsford which is good clear and in colour. However, looked at a plan for Cm26lr ,37 shrublands close ,and it's pretty much useless as the site boundary /fence is not shown at all and does exist because I visited the site. Regards Marcus Harwood RIBA”
Helpful Report
Posted 10 years ago
BuyAPlan is rated 4.4 based on 2,326 reviews
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