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BuyAPlan Reviews

4.4 Rating 2,322 Reviews
85 %
of reviewers recommend BuyAPlan
Company Reviews Metrics Info
4.4
Based on 2,322 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read BuyAPlan Reviews

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M
Verified Buyer
“Easy to use, intuitive.”
Helpful Report
Posted 10 years ago
M
Verified Buyer
“Easy to use website Plan delivered quickly Reasonable price Would be better with a proper invoice rather than just an email with the invoicing details, no big deal just a personal preference, that's the only reason for not 5 stars.”
Helpful Report
Posted 10 years ago
J
Verified Buyer
“Very easy site to use and good value”
Helpful Report
Posted 10 years ago
S
Verified Buyer
“Very good service. I needed to use the editing tools (blue and red lines), and these worked well. I had a question and it was answered very quickly. It would have been great if I could have added numbers to my plan, but other sites I checked did not have this tool either. Once I had bought and saved the pdf I was able to add numbers with the pdf editing tools, so that's worth knowing.”
Helpful Report
Posted 10 years ago
J
Verified Buyer
“Tha plan is out of date (but I checked with planning and they say it is adequate for their purposes). It does not include some adjacent land we purchased in 2001, which was recorded by the land registry at the time but which is still shown separately. Nor does it reflect major alterations to our house in 2012, all of which passed through normal planning regulations so should also be reflected.”
Helpful Report
Posted 10 years ago
Dear Customer Thanks for the feedback. Our mapping is provided by the Ordnance Survey and in rare cases their mapping does not reflect recent changes. Unfortunately all mapping providers use the same source so I suggest you contact the OS to see if they can add this change in. Hope this helps.
Posted 10 years ago
B Bellmon
Verified Buyer
“It was quick and easy and now planning is going ahead.”
Helpful Report
Posted 10 years ago
F
Verified Buyer
“The Lambeth council needs site plans at 1:100 or 1:200. The site confusingly calls these block plans and location plans site plans. Other issue, when you buy a Location plan. You have to be sure to mark the building or is it the block or both? Don't get this wrong. Strangely, there are hard rules for this and you think the site could help you better on this.”
Helpful Report
Posted 10 years ago
Dear Fred, thanks for the review but we're a bit confused by this. We do supply plans at 1:200 scale. We do have a tool so you can outline your property like all other suppliers. We don't know which building or property is yours so it's best the customer marks their plan, we cannot do this for you. Can you perhaps clarify what you mean? Much appreciated.
Posted 10 years ago
T
Verified Buyer
“Quick and efficient, help video was excellent”
Helpful Report
Posted 10 years ago
E
Verified Buyer
“It took too long and cost too much”
Helpful Report
Posted 10 years ago
N
Verified Buyer
“Overall good and easy to use.”
Helpful Report
Posted 10 years ago
P
Verified Buyer
“Spot on thanks very much, just what i needed”
Helpful Report
Posted 10 years ago
P
Verified Buyer
“straight forward site to use and quick it would be use full if you could draw a new out line plan on the proposed site on the selected plan”
Helpful Report
Posted 10 years ago
F
Verified Buyer
“Disappointed with limit of 10 views.”
Helpful Report
Posted 10 years ago
T
Verified Buyer
“Great site - easy to use and understand - benefits of dwg and pdf options help a lot.”
Helpful Report
Posted 10 years ago
I
Verified Buyer
“I was required to submit, retrospectively, a planning application for a new fence, the position of which was moved but it had not occurred to me that planning permission would apply. Apart from the cost of the application itself the need to provide various location and site drawings worried me and when I enquired locally the cost of the drawings was more than I wanted to pay. I found BuyAPlan on the internet and very quickly, from my post code, I had a location drawing and a site plan which I have now sent to the local authority - along with a dimensioned drawing of the fence. I am still mystified by the need for this planning application but the ease with which I was able to get the site plans made me much happier. Thank you.”
Helpful Report
Posted 10 years ago
K
Verified Buyer
“A quick and easy format to obtain the required plans, at a competitive price.”
Helpful Report
Posted 10 years ago
L
Verified Buyer
“Would love to be able to buy larger plans so a site at 1:200 can be completely fitted on a sheet - say A3 or even A2”
Helpful Report
Posted 10 years ago
D
Verified Buyer
“We made an e-mail late afternoon and were extremely pleased with the performance and quality of the plan received so that a planning application could be made as quickly as possible. As we make several planning applications and Building Regulation consent applicants each year we will be using these services again. With kind regards Robert C Tutton Dip. Arch., R.I.B.A., M.sc., M.R.T.P.I., FFB.”
Helpful Report
Posted 10 years ago
M
Verified Buyer
“Competitive prices and there was someone available to chat online if you got stuck on anything. Overall easy to use.”
Helpful Report
Posted 10 years ago
B
Verified Buyer
“Could not had been simpler - it also saves you going to your local authority and being charged more !”
Helpful Report
Posted 10 years ago
BuyAPlan is rated 4.4 based on 2,322 reviews
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