PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,486 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,486 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault them at all fantastic service very helpful will go back for more if needed thanks”

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Posted 4 weeks ago

“Fabulous just what I wanted”

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Posted 4 weeks ago

“First class, I got the parts I needed promptly and efficiently”

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Posted 1 month ago

“Reached out for a particular part, got three quotes, chose one and received the part in three days. Installed today, very very happy”

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Posted 1 month ago

“Smooth transaction happy customer”

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Posted 1 month ago

“Everything was great Thank you”

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Posted 1 month ago

“Thank you for making the purchase so easy and simple and the speedy delivery to my home,in good condition. Have had it fitted and works perfectly. Kind regards and thanks”

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Posted 1 month ago

“Great quick det”

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Posted 1 month ago

“Had the part I needed at a good price. I received it promptly, well packaged and in good condition.”

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Posted 1 month ago

“Great service and delivery very prompt”

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Posted 1 month ago

“All good, received 4 feedback within minutes. Will use again.”

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Posted 1 month ago

“I needed a part for my car faster than my mum texts back — and PartsGateway delivered! Within minutes, I had offers rolling in like I was on Dragon’s Den, but for exhaust pipes. The part arrived quickly, fit perfectly, and didn’t require me to sell a kidney to afford it. Customer service? Brilliant — helpful, friendly, and not once did they make me feel like a confused amateur (even though I 100% am). Highly recommend! They made fixing my car feel less like a chore and more like a mission... successfully completed.”

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Posted 1 month ago

“Great site to reach the used parts dealers Prestige part were 5star with their services”

PartsGateway Ltd 5 star review on 18th July 2025

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Posted 1 month ago

“Upfront easily sourced parts with plenty of choice supplier wise will definitely be back on site in the future.”

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Posted 1 month ago

“Excellent service part came next day well packaged.”

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Posted 1 month ago

“Very good fast service”

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Posted 1 month ago

“Great way of getting the information of the required part out to multiple breakers. Saves a lot of time.”

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Posted 1 month ago

“Really good company to deal with gear box works fine. delivered within 48 hours as promised”

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Posted 1 month ago

“Easy site to work with, Dealers response if normally very quick. my last purchase arrived in excellent time and the company were easy to deal with ard very responsive to questions.”

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Posted 1 month ago

“Very easy site to use, got lots of offers of the parts i required. 2 days later the parts were deliveted”

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Posted 1 month ago

PartsGateway Ltd is rated 4.6 based on 10,486 reviews