PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,522 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a part for my car faster than my mum texts back — and PartsGateway delivered! Within minutes, I had offers rolling in like I was on Dragon’s Den, but for exhaust pipes. The part arrived quickly, fit perfectly, and didn’t require me to sell a kidney to afford it. Customer service? Brilliant — helpful, friendly, and not once did they make me feel like a confused amateur (even though I 100% am). Highly recommend! They made fixing my car feel less like a chore and more like a mission... successfully completed.”

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Posted 3 months ago

“Great site to reach the used parts dealers Prestige part were 5star with their services”

PartsGateway Ltd 5 star review on 18th July 2025

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Posted 3 months ago

“Upfront easily sourced parts with plenty of choice supplier wise will definitely be back on site in the future.”

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Posted 3 months ago

“Excellent service part came next day well packaged.”

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Posted 3 months ago

“Very good fast service”

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Posted 3 months ago

“Great way of getting the information of the required part out to multiple breakers. Saves a lot of time.”

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Posted 3 months ago

“Really good company to deal with gear box works fine. delivered within 48 hours as promised”

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Posted 3 months ago

“Easy site to work with, Dealers response if normally very quick. my last purchase arrived in excellent time and the company were easy to deal with ard very responsive to questions.”

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Posted 3 months ago

“Very easy site to use, got lots of offers of the parts i required. 2 days later the parts were deliveted”

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Posted 3 months ago

“Excellent service I was sorted in 3 hours 👍”

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Posted 3 months ago

“blimey, actually did what it said on tyhe box. good”

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Posted 3 months ago

“Communication was great, part arrived and is of great quality. Thank you 🙂”

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Posted 3 months ago

“Excellent service with great prices”

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Posted 3 months ago

“Ordered part, it was double checked Paid, In my hands within 4 days.. (weekend) Good communication”

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Posted 3 months ago

“knowledge experience and know how, the guy i spoke to had the lot, and always picks up calls.”

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Posted 3 months ago

“Correct parts supplied in good condition in good time.”

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Posted 3 months ago

“Excellent service. Fast delivery. Only concern was Evri delivery service. Had no communication from them when delivery was. Id I hadn't been in I would not of been able to check package.”

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Posted 3 months ago

“So easy to use great prices easy to pay”

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Posted 3 months ago

“Found a part that i tought was inpossible great team💪💪💪💪”

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Posted 4 months ago

“Good service”

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Posted 4 months ago

PartsGateway Ltd is rated 4.6 based on 10,522 reviews