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PartsGateway Ltd Reviews

4.6 Rating 10,522 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,522 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
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Verified Buyer
“Item was in excellent condition and quick delivery.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Very easy way to obtain quotations.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Part as described and in good condition”
Helpful Report
Posted 2 months ago
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Verified Buyer
“I was impressed with the service, speedy, efficient, and received the right part that I ordered. I spoke to the supplier on the telephone, who put me at ease with his helpful attitude and knowledge of the specific part hst I needed. My scepticism has been erased from using this service in the future. Many thanks”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Bought a seat belt replacement for these guys and the next day got a phone call saying it can’t be used but will send out a new replacement asap. Was a slight delay as expected but the service has been amazing start to finish! Was looking everywhere for a bluegt seat belt and these guys had it already :) thank you for the amazing service! Will deffo be back for any future faults 🌟🌟🌟🌟🌟🌟”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Very quick response and great communication, highly recommend”
Helpful Report
Posted 2 months ago
Philip S
Verified Buyer
“Managed to locate the item I was looking for within 24 hours Good communication”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Fantastic way of finding the correct part required”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Very pleased with service a***”
Helpful Report
Posted 2 months ago
Mr
Verified Buyer
“Can't fault them at all fantastic service very helpful will go back for more if needed thanks”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Fabulous just what I wanted”
Helpful Report
Posted 2 months ago
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Verified Buyer
“First class, I got the parts I needed promptly and efficiently”
Helpful Report
Posted 2 months ago
Russell
Verified Buyer
“Reached out for a particular part, got three quotes, chose one and received the part in three days. Installed today, very very happy”
Helpful Report
Posted 3 months ago
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Verified Buyer
“Smooth transaction happy customer”
Helpful Report
Posted 3 months ago
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Verified Buyer
“Everything was great Thank you”
Helpful Report
Posted 3 months ago
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Verified Buyer
“Thank you for making the purchase so easy and simple and the speedy delivery to my home,in good condition. Have had it fitted and works perfectly. Kind regards and thanks”
Helpful Report
Posted 3 months ago
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Verified Buyer
“Great quick det”
Helpful Report
Posted 3 months ago
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Verified Buyer
“Had the part I needed at a good price. I received it promptly, well packaged and in good condition.”
Helpful Report
Posted 3 months ago
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Verified Buyer
“Great service and delivery very prompt”
Helpful Report
Posted 3 months ago
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Verified Buyer
“All good, received 4 feedback within minutes. Will use again.”
Helpful Report
Posted 3 months ago
PartsGateway Ltd is rated 4.6 based on 10,522 reviews
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