PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,580 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,580 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part sourced quickly delivered in days, can't fault Gateway, will definately use them again.”

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Posted 5 years ago

“Excellent service after wasting hours on the phone two clicks and twenty minutes with Parts Gateway got me the part and the price.”

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Posted 5 years ago

“Reason for the acceptable review is that there is no clear location to confirm that you have bought an item, i.e order history page. I was unnervey that i didnt know of my order truly went through as the part was still available in quotes to purchase”

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Posted 5 years ago

“Prices were a little high at first but after a few days got a really good deal.”

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Posted 5 years ago

“fast efficient service. Will use again”

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Posted 5 years ago

“Great service, part arrived in good time. Recommend. Many thanks.”

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Posted 5 years ago

“Had plenty of responses with a good range of prices. Fells provided the part in excellent condition at a very good price and very promptly Many thanks”

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Posted 5 years ago

“delivered on time and in good condition,we would use them again”

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Posted 5 years ago

“Right part which was delivered quick.I would recommend”

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Posted 5 years ago

“Thank you very much! I bought from you gear box for my Renault clio for really good price and I did wait for it only 2 days.. I was a bit worried about buying preowned part and that I'm not a specialist about cars :) After delivery straight away I hand it to my mechanic and after 3 hours I had my car fixed!!! Exellent price, quick delivery, many options, just excellent.. Anna 6* xxx :)”

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Posted 5 years ago

“Delivered straight away and product was to a high standard.”

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Posted 5 years ago

“Reasonable price delivered on time in good working order Thanks”

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Posted 5 years ago

“Have used Parts Gateway on numerous occasions to source a wide variety of second hand parts for our customers. 99% of the time the part is delivered correctly and quickly - I have no complaints!”

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Posted 5 years ago

“Excellent service, Delivered on time”

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Posted 5 years ago

“Great resource providing access to parts when other avenues fail. Good network of reliable suppliers.”

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Posted 5 years ago

“Nice and easy to use”

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Posted 5 years ago

“A useful service, easy to use and a prompt response.”

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Posted 5 years ago

“Not really got part but totally useless so return back didn’t work and very poor condition as well”

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Posted 5 years ago

“very happy with service thank you”

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Posted 5 years ago

“I ordered a pair of reclaimed Volvo Headlights on Sunday afternoon and they were with me by 9.30am Tuesday. The lights were in excellent condition. Great service from Fellside Saab & Volvo.”

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Posted 5 years ago

PartsGateway Ltd is rated 4.6 based on 10,580 reviews