PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,788 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

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4.6

Based on 10,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Part arrived by parcel post (Royal Mail). Postman handed the box to us - no signature or electronic pad. Asked him to wait until we opened it to check for damage as per instructions info when ordering. He said " Open it if ye want" then ran off. Anyway part was okay. Ordering was no problem.Would use PGL again. Many thanks.”

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Posted 7 years ago

“Went very well”

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Posted 7 years ago

“A brilliant system that makes it so simple to find hassle-free spare parts”

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Posted 7 years ago

“Happy to recommend you to all. Very good”

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Posted 7 years ago

“Quick and detailed response to questions, fast dispatch, item as described. Perfect!”

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Posted 7 years ago

“parts gateway is acceptable, however when ordering the item you need make sure the supplier does credit as 3 months later I'm still waiting for a credit. having chased several times and not getting a reply is also not acceptable.”

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Posted 7 years ago

“The instrument panel ordered was faulty it should have never been sent out the speedo hand was stuck on 30 mph it had tried to be fixed some fixing screws were missing out the back panel it cost £6 50 postage to return it not happy with the service.”

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Posted 7 years ago

“First time Ive ever ordered anything for a car online. My car company wanted loadsa money for the real deal new item and my garage suggested I look online. Excellent item, just what I needed, fits perfectly. Great ordering system and delivery service. Would absolutely use again.”

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Posted 7 years ago

“Very easy to use site ,exellent communication with suppliers and very resonable prices ,highly reccommended 5star service ,thanks”

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Posted 7 years ago

“Every time i need something from them it is hassle free and most suppliers give you phone to make sure what you ordered is correct”

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Posted 7 years ago

“I purchased Gear Box manual for my VW Passat from PartsGateway and I got many quotes within 2 hours and I had chosen one supplier from those list and bought it.I had received my parts and had been fitted in my car and now running.Thanks for the help .”

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Posted 7 years ago

“Excellent Service”

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Posted 7 years ago

“received excatly what ordered”

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Posted 7 years ago

“Arrived promptly in perfect condition. Although I input my car reg. the fitting is not identical in appearance to the current one. Now the two are Mis matched but working fine.”

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Posted 7 years ago

“good service, excellent prices, would use again.”

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Posted 7 years ago

“Very good service item received quickly and a reasonable price”

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Posted 7 years ago

“I have bought 2 items - still not received them. I have had no updates - no contact and is very hard to try to find contact details”

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Posted 7 years ago

“Great way to buy parts very easy to use and got some great prices.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Brilliant quotes, rapid responses, great customer service and they put in the extra work, whilst using their common sense. Goods where delivered very very fast, all in perfect condition. Made my Christmas much easier. Thankyou ladies and gents, Spot on.”

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Posted 7 years ago

PartsGateway Ltd is rated 4.6 based on 10,788 reviews