PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ITEM I ORDERED DELIVERED NEXT DAY VERY PLEASED”

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Posted 8 years ago

“Sourced required item”

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Posted 8 years ago

“Right parts and delivered on time”

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Posted 8 years ago

“we contacted a few or tried to but phone just kept ringing, once we were through to someone it was quick and easy and pay arrived next day.”

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Posted 8 years ago

“Straightforward and easy to deal with.... efficient and effective service I have used twice now with success Robin”

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Posted 8 years ago

“Only got two responses ,but picked one part arrived promptly fitted fine and I'm happy all round”

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Posted 8 years ago

“Got the part i needed at a very good price.”

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Posted 8 years ago

“I have used partsgateway on several occasions now, it save's a lot of time, and so far they have always found the part i'm looking for. It has become my starting point now every time I need a part.”

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Posted 8 years ago

“Not sure why it's not letting put 5 stars!!!! Amazing service by these lads fast delivery and fantastic value for money I have used these guys on numerous occasions!!!!! Keep up the great service”

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Posted 8 years ago

“It took a while but it turns out the part I wanted was quite rare, so it would have been very unlikely that I'd have been able to find it myself locally without a much longer wait. So taking that into account I got a good result for a fair price!”

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Posted 8 years ago

“Exelent respnse to enquiry 90% rated, however delivey of part required 6 days, much longer than anticipated.”

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Posted 8 years ago

“After a few hiccups excellent service”

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Posted 8 years ago

“happy with parts gateway would use again quick responce”

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Posted 8 years ago

“This is an easy and convenient way of sourcing parts. Found what we needed quickly - delivery was a little slow but that's the supplier not this site!”

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Posted 8 years ago

“They gave me a discount as well as an offer to order and receive the part in Halifax in the future.”

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Posted 8 years ago

“Slightly longer delivery than expected, however would use again if required Thanks”

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Posted 8 years ago

“VERY GOOD SEVICE”

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Posted 8 years ago

“Delivered what was asked as promised”

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Posted 8 years ago

“Put the shout out for my parts and got several replies within a cpl hours, settled on buying from windmill spares, who then phoned me to make sure it was the right part etc, and received the part the next day! Spot on!!”

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Posted 8 years ago

“Very happy with my purchase of a space saver tyre. I got 3 bids within an hour of posting so something I would have not achieved withoutPartsgsyeway”

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Posted 8 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews