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PartsGateway Ltd Reviews

4.6 Rating 10,486 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,486 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Anonymous
Verified Buyer
“Registered with Partsgateway and recieved offer of the part I was looking for within 10 minutes. Very happy with the service :-)”
Helpful Report
Posted 4 months ago
Isabella Smith
Verified Buyer
“A very good option for people like me that orders car items for my husband. I add in the details of what I want and the companies provide quotes. That way companies don't need to contact me and I can choose one without any pressure. Brilliant.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Great service, good price for the part I needed.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Price and service can't fault delivery excellent”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“It was not long before a breaker, Cit-Ren Limited came to the rescue. Price was very reasonable compared to what the dealership wanted to charge. Delivery was fast and efficient. I was able to replace the non-working high brake light in no time.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Well packaged quick delivery.”
Helpful Report
Posted 4 months ago
Mark Jennings
Verified Buyer
“Was sent the wrong part but was replaced with no hassle”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Correct part delivered on time good service”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Was good service but the place i got the part off was very ignorant.Sent me the part still fixed to part of engine which was damaged and I still can't get that part off.Ive messaged them but they have totally ignored me so I've spent 50 pound for nothing.The place is called premium vauxhall.”
Helpful Report
Posted 5 months ago
Mr
Verified Buyer
“Saves time not having to ring round for parts. Good choice of options from parts suppliers. Good communication from Parts Gateway. I got the part I needed quickly without any problems at a good price. I would use Parts Gateway again.”
Helpful Report
Posted 5 months ago
DAVID
Verified Buyer
“ordered parts just before christmas parts un available money returned same day.ordered another part recently arrived in four days first class service”
Helpful Report
Posted 5 months ago
Chris
Verified Buyer
“First light arrived damaged in transit replacement sent without any hassle Pleased with the purchase and service”
Helpful Report
Posted 5 months ago
Neil
Verified Buyer
“Happy with purchase, delivered promply and very well bubble wrapped and packaged”
Helpful Report
Posted 5 months ago
Vadim
Verified Buyer
“Best place to find your parts. Fast quotes. Would recommend.”
Helpful Report
Posted 5 months ago
Christopher
Verified Buyer
“Enquired for a bonnet release cable for my saab 9-3 (2010) had a massive issue sourcing new one, but found parts gateway and was supplied a very good condition salvaged one. My car now has a fully functional bonnet and very happy thanks to the efforts of my mechanic and some magiver tactics to release the double release points. Part arrived securely and rapidly too - would highly recommend you to anyone else, part arrived within 2 days”
Helpful Report
Posted 5 months ago
Norman
Verified Buyer
“Provided the correct part in good time at a fair price. This was a much better experience than I had with car manufacturer! Would definetly use again.”
Helpful Report
Posted 5 months ago
Andrew
Verified Buyer
“Excellent service. Received several offers of the part I needed. Tailgate duly arrived, quickly, well packed and in good condition. Good communication from 1st Choice and Parts Gateway.”
Helpful Report
Posted 5 months ago
Ian
Verified Buyer
“The part I ordered was as described in better condition than I thought it would be, very very pleased as postage to.”
Helpful Report
Posted 5 months ago
Matthew Cahalarn
Verified Buyer
“Perfect place to find the part you need thanks”
Helpful Report
Posted 5 months ago
Paul
Verified Buyer
“Great service”
Helpful Report
Posted 5 months ago
PartsGateway Ltd is rated 4.6 based on 10,486 reviews
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