PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,394 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always use this company. Guaranteed to get what you need.”

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Posted 4 years ago

“Excellent service from start to finish, part received in good order fitted and tested satisfactorily. Thank you.”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“First time on site was surprised how helpful it was. I will be using the site more often. I have also told my family and friend about the site and they will be using it too. Thank You.”

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Posted 4 years ago

“I ordered part but unfortunately never fit my car. I spoke to Andy who was star and refunded me straight away. Will use them in future again”

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Posted 4 years ago

“Very pleased great service thank you”

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Posted 4 years ago

“Excellent,fast, friendly service.”

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Posted 4 years ago

“Part arrived within a few days, just been fitted, hopefully will work for a long period of time.”

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Posted 4 years ago

“Have not fitted the part yet hope it fits Please with your service”

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Posted 4 years ago

“Excellent job”

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Posted 4 years ago

“Excellent service and great prices, Very quick delivery.”

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Posted 4 years ago

“My order was not delivered on time as promised. Instead of 2-3 days promised it took a whole week to deliver. This created a lot of personal hardship for me!”

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Posted 4 years ago

“Very efficient, got the parts I needed quickly.”

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Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

“Very efficient service I would certainly recommend.My part came as described and well packed .”

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Posted 4 years ago

“perfect . very helpful seller”

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Posted 4 years ago

“Pleased with the service. The part was dispatched very quickly. There was delay in it arriving but that was due the courier company. Saab Surgery were helpful in trying to trace the package.”

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Posted 4 years ago

“Good service. Great price”

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Posted 4 years ago

“How do I contact yous? I am really not happy with the service, I have bought a car part for £49 and says 1-2 working days and it has now been 10 and I still haven’t received the package and can’t find email address or phone number to contact yous but I have not received a dispatched email or nothing, thank you”

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Posted 4 years ago

“Submitted part needed and got plenty of responses from companys, and quickly. Vauxparts were chosen and all went smoothly. Great.”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,394 reviews