PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,522 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, easy to use and had plenty quotes to choose from.”

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Posted 6 months ago

“professional service, timely postage with gorrd communication”

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Posted 6 months ago

“Went onto the website, searched for a Transit Custom O/S Wiper Arm.................got a few offers and picked one in Peterborugh. Paid for it and arrived within 48hrs. Great service and i guess the collaboration between the systems to get the info for each part needs to be kept up to date so plenty of back end service work which the customer doesnt see............... totally recommend PartsGateway for any breaking parts............thanks folks!”

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Posted 6 months ago

“Very good and secure platform to buy any car parts”

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Posted 6 months ago

“Part came quickly and was in very good condition”

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Posted 6 months ago

“Very easy you deal with. Quotes are delivered promptly. Delivery was excellent.”

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Posted 6 months ago

“All good, service through to ensuring the right part gets to you. Brilliant.”

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Posted 6 months ago

“Everything went well”

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Posted 6 months ago

“Great communication and very pleased with the quality of the mirror. Perfect colour match and I would recommend the seller. Thank you it’s in the car and working perfectly.”

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Posted 6 months ago

“Registered with Partsgateway and recieved offer of the part I was looking for within 10 minutes. Very happy with the service :-)”

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Posted 6 months ago

“A very good option for people like me that orders car items for my husband. I add in the details of what I want and the companies provide quotes. That way companies don't need to contact me and I can choose one without any pressure. Brilliant.”

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Posted 6 months ago

“Great service, good price for the part I needed.”

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Posted 6 months ago

“Price and service can't fault delivery excellent”

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Posted 6 months ago

“It was not long before a breaker, Cit-Ren Limited came to the rescue. Price was very reasonable compared to what the dealership wanted to charge. Delivery was fast and efficient. I was able to replace the non-working high brake light in no time.”

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Posted 6 months ago

“Well packaged quick delivery.”

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Posted 6 months ago

“Was sent the wrong part but was replaced with no hassle”

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Posted 6 months ago

“Correct part delivered on time good service”

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Posted 7 months ago

“Was good service but the place i got the part off was very ignorant.Sent me the part still fixed to part of engine which was damaged and I still can't get that part off.Ive messaged them but they have totally ignored me so I've spent 50 pound for nothing.The place is called premium vauxhall.”

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Posted 7 months ago

“Saves time not having to ring round for parts. Good choice of options from parts suppliers. Good communication from Parts Gateway. I got the part I needed quickly without any problems at a good price. I would use Parts Gateway again.”

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Posted 7 months ago

“ordered parts just before christmas parts un available money returned same day.ordered another part recently arrived in four days first class service”

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Posted 7 months ago

PartsGateway Ltd is rated 4.6 based on 10,522 reviews