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PartsGateway Ltd Reviews

4.6 Rating 10,061 Reviews
92 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr
Verified Buyer
“I found the chap at parts gateway Ltd. He was very helpful and informative. Sent me a photo of the part the part number on to make sure it’s exact copy so it would fit. The product arrived earlier than expected. Was in very good condition and looking at other products in the market was very very competitively priced. I was very pleased with the service and the price I put the products on the car and work perfectly.”
Helpful Report
Posted 4 months ago
Joseph
Verified Buyer
“Part arrived as described and within a few days.”
Helpful Report
Posted 4 months ago
Mark
Verified Buyer
“Very efficient way of finding that elusive part at a reasonable price”
Helpful Report
Posted 4 months ago
Philip Anthony
Verified Buyer
“Great experience starting with the website, accepting a quote and through to quick and well packed delivery of the lamp exactly as required. Considering the process started just before Christmas and concluded with delivery on the 29th I consider the service first class and above and beyond what you might expect.”
Helpful Report
Posted 4 months ago
William
Verified Buyer
“Delighted with the ease of ordering the spare part we required. Unfortunately, delivery not great. Tracked package - due for delivery Saturday - didn't arrive. Due for delivery today - 9 days after we ordered the part. I might have been happy to pay extra for faster delivery had I been given the option. Yodel service is not good.”
Helpful Report
Posted 4 months ago
George Hudson
Verified Buyer
“First time using the parts gateway pleased with item and delivery time...”
Helpful Report
Posted 4 months ago
Clive
Verified Buyer
“Excellent communication and support.Highly recommended. All very good”
Helpful Report
Posted 4 months ago
Phillip
Verified Buyer
“Great company to deal with all round good experience. Thank you 😊”
Helpful Report
Posted 4 months ago
William
Verified Buyer
“Part ordered arrived in 2days good service”
Helpful Report
Posted 4 months ago
Carole
Verified Buyer
“Really helpful and quick to respond. Sent me over pictures of the replacement parking camera part so that I could see that it was correct prior to my purchase. Swift next day secure delivery. Very happy. Highly recommend and will use again if needed for any future parts.”
Helpful Report
Posted 4 months ago
Raymond
Verified Buyer
“Very pleased with the part and the service provided”
Helpful Report
Posted 4 months ago
HENRY
Verified Buyer
“excellent service will definately use again”
Helpful Report
Posted 5 months ago
Mr
Verified Buyer
“Very helpful, ordered tail light, arrived quickly, well wrapped in A1 condition. Superb”
Helpful Report
Posted 5 months ago
Sharon
Verified Buyer
“My garage recommended your site to,purchase left hand side wing mirror which I was struggling to find. The service you provide is simple to use and the response from companies was quick. Only problem was part arrived wet and dirty with free spiders.”
Helpful Report
Posted 5 months ago
Mr
Verified Buyer
“Always find the parts I need, at a decent price.”
Helpful Report
Posted 5 months ago
Charles
Verified Buyer
“Thank you for finding all of the parts at a very affordable prices, will definitely use your services again.”
Helpful Report
Posted 5 months ago
John
Verified Buyer
“Excellent service will use your services again when necessary”
Helpful Report
Posted 5 months ago
Margaret
Verified Buyer
“Very prompt response to my search question which identified perfectly the part I was looking for.”
Helpful Report
Posted 5 months ago
George
Verified Buyer
“Great service with lots of options and priced given quickly”
Helpful Report
Posted 5 months ago
David
Verified Buyer
“Ideal way to seach the marketplace and get the best deals.”
Helpful Report
Posted 5 months ago
PartsGateway Ltd is rated 4.6 based on 10,061 reviews
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