PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,583 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,583 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Very good. Would use again”

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Posted 6 years ago

“Promp Delivery.Item in good condition.No problems.”

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Posted 6 years ago

“good service, found the parts i needed,delivered in 3 days”

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Posted 6 years ago

“Some of suppliers need to make sure parts are correct before quoting”

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Posted 6 years ago

“A very Quick and easy service, the park l order was pack very well and the right one . Excellent”

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Posted 6 years ago

“hi, i bought a gearbox for my honda civic 2004 via the parts gateway site and bought it from A1 jap spares .i would use the parts gateway service again for sure .gearbox now on my car and working well.one happy customer.”

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Posted 6 years ago

“Gateway was very quick in locating a part for my car. I ordered it at 2pm and it arrived the next morning.”

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Posted 6 years ago

“Sorry but disapointed had to order second time need part for mot late arriving diferent price second time realey disapointed”

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Posted 6 years ago

“First time I’ve used the site. Would highly recommend 😀👍🏻”

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Posted 6 years ago

“Bought a headlight for a Ford Focus arrived in time undamaged. I like the website because the sellers compete for your purchase more or less”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“6 matches for my part appeared. I went for the cheapest - they called to confirm if I needed it with a front fog light switch (which I did) they said no problem - next day they called to say they didn't have the part. The next one cancelled the order as part was damaged. The next 2 I called first to check it was the fog light version - it wasn't . The last one I called said they had it then sent the non fog light version. Still waiting for a refund from the first 2 via paypal the third one will need to have part sent back. - waste of time.”

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Posted 6 years ago

“good and very helpful. THANKS”

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Posted 6 years ago

“Super service but could do with a picture of what your buying”

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Posted 6 years ago

“Ordered part late Sunday afternoon. (Part on two day delivery) Arrived Wednesday morning and had the job completed (including painting) by Thursday evening. Was very pleased with part, cost and speed of delivery. Will definitely use your site again if needed.”

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Posted 6 years ago

“Superb to deal with, steering rack for BMW 116 sport, great service all round, recommend.”

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Posted 6 years ago

“First class service quick and precise”

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Posted 6 years ago

“Links the sellers to the customers. Excellent service.”

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Posted 6 years ago

“Great service, extremely helpful, efficient and very pleased - would definitely recommend and will use next time I need spares”

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Posted 6 years ago

“Efficient and cost effective”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,583 reviews