PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,514 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,514 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They came up trumps in the end. Very helpful and courteous, Although couldn't help in the end. Would definitely use them again”

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Posted 7 months ago

“Item delivered. Not fitted parts yet but look in good condition”

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Posted 7 months ago

“The part I ordered was excellent quality and value, very helpful communication, will use them again. 👍”

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Posted 7 months ago

“good sevice”

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Posted 8 months ago

“I followed up my order yesterday noon, and was promised delivery today between 11.30am and 12.30pm, and hey presto, I got it bam at 12.30pm. Good show.”

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Posted 9 months ago

“On the whole, excellent, although they wanted reviews off me before the package arrived. It was slow in arriving but christmas post got in the way. Otherwise excellent service”

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Posted 9 months ago

“Very helpful service to utilse secondhand spare parts”

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Posted 9 months ago

“Parts requested where I. God order and arrived as promised”

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Posted 10 months ago

“Excellent prices and friendly staff”

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Posted 10 months ago

“Part received and fitted thank you for service The only let down was delivery but I think that was down to Royal Mail”

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Posted 10 months ago

“Cheapest quote. Delivery delayed.had to ring them back to chase the order.”

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Posted 10 months ago

“Ordered a used sunvisor for my Ford Tourneo Connect which was delivered within three working days and fitted perfectly. I was slightly concerned when my payment appeared to be made to an personal rather than a business account but my concerns proved to be unfounded”

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Posted 1 year ago

“No mess, easy ,to do ,parts came quickly. Very pleased overall.”

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Posted 1 year ago

“Very nice people, but after having said they would deliver the following day if I ordered straight away & charging me £12 for the privilege, they called back to say they missed the post & it woud be the following day. Having asked them to refund the £12 next day delivery charge he agreed, but made it sound like I was being petty. I'm glad I did ask though as the parcel arrived 3 days later and to the wrong address. The part itself is fine though.”

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Posted 1 year ago

“We were very pleased with the price and condition of the Corsa tail light thank you for your service”

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Posted 1 year ago

“All but one of the ordered parts arrived on time but had to contact the seller about the last one They had forgotten to add it to the parcel. They quickly resolved the problem without extra postage. Thank you.”

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Posted 1 year ago

“over all very good but did buy a part that was falty havent goot money back yet had to gp to bank to help”

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Posted 1 year ago

“Excellent service and quick delivery but the wrong part.”

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Posted 1 year ago

“Great response and great prices would have given 5 stars but the mirror came dirty and wet so needed a good clean”

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Posted 1 year ago

“I received my wiper and arm but there was no wiper balde locker. Otherwise, good”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,514 reviews