Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,773 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

Paramount Plants 5 star review on 20th May 2025

Jane

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Bay shrub came in good condition and is thriving. A request I had was responded to quickly and efficiently and delivery time was excellent. I would recommend Paramount Plants based on my experience.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The updates, package of the plant and delivery were great. The plant arrived in good condition and healthy As have only recently planted the shrub I cannot comment on how well it will take and grow yet hence the four starts”

Helpful Report

Posted 4 years ago

“Considering you can't choose your own plant with an online order, I was thrilled with the quality and size of my tamarix. It was delivered safely. As soon as I got it it the ground it started flowering and growing new shoots. A very happy healthy plant. Thank you”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great communication from the first enquiry on line to the delivery absolutely perfect.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Wonderful selection of acers at a very good price. The 2 plants I have purchased were much bigger than expected. You get what you pay for. Would definitely use again”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Tree arrived intact and undamaged. Stakes arrived a couple of days later. Tree planted and doing fine. Cardboard box recycled into robot for grandson. Tree and grandson both happy.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The bamboo arrived in very good condition and looks great.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Expensive less than bushy plants.”

Helpful Report

Posted 4 years ago

“We were delighted with our purchase of 4 Japanese Holly bushes. We followed the instructions on receipt e.g. watering to the letter and have been rewarded by lots of growth already. We were kept updated at each stage of the purchasing and delivery process. Very, very impressed by both the quality of the product and the company.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Thrilled with my new jasmine. Excellent size, very healthy and fast delivery. Highly recommended.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The trees are ok. finally starting to straighten. unfortunately the delivery man felt it necessary to drop the trees over my gate resting them on their heads. I would suggest they had been upside down for some time as the bottom of the box had dropped out due to the wet soil. I confronted the man who told me in no uncertain manner that they would be fine. Dont use Fedex is my advice.”

Helpful Report

Posted 4 years ago

“I ordered a magnolia tree for my partner’s birthday. As I would expect from a caring professional company, I was advised that the tree would only be sent when it was in perfect condition and state of readiness. This duly happened a few weeks later, when the tree was delivered, very carefully packed, and in perfect condition. Prior to delivery, I received an email advising me how to treat the tree on arrival. Perfect service. Many thanks.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“We received our plants promptly, they were a good price and I am happy to say they are thriving. Would certainly buy from Paramount Plants again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants were perfect. The delivery gentleman was so kind as to bring them to my door at the second floor as they were small vases (appropriate distancing was kept of course) - much appreciated! Obviously due to Covid-19 changes to service the order took a couple weeks to be delivered, but this was clearly flagged on the website and I was kept in the loop by customer service emails all along. So I have absolutely zero complaints!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service and plants perfect!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Just what we ordered the Cordyline Australis Multistem looks great. Thank you.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Despite the COVID delays, Paramount was very good at communicating delays and even alternative plants to cut the time it would take to get my item. However they didn't communicate that the plant that was sent was smaller than the one ordered (different range) and I had to make a claim for this. Ultimately I got a partial refund but other than this, I would recommend Paramount.”

Helpful Report

Posted 4 years ago

“Great service as usual and great quality plants. Very happy customer.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I have had good service and the previous plants in good condition. and am told that the escallonia delivered but deseased will now be replaced.”

Helpful Report

Posted 4 years ago

“The box balls arrived beautifully fresh and healthy and were such a reasonable price. Would definitely do business with this firm again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,773 reviews