Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,773 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

Paramount Plants 5 star review on 20th May 2025

Jane

397

Anonymous

Anonymous // 01/01/2019

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“Very good quality plants, great customer service. Very happy Thank you”

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Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Excellent customer service. Kept me informed at all times regarding my order and delivery. Would definitely recommend Paramount Plants.”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Delivery was on time - and in good shape (packaging). After just a few days, we are delighted with the plant, we hope that this continues”

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Posted 4 years ago

“Received a rather lovely magnolia Loebneri 'Leonard Messel' from Paramount Plants, a good size, healthy and with an excellent shape. However, the tree had two tags, one label for Magnolia loebneri 'Leonard Messel' and the other for 'Magnolia loebneri 'Merrill' so I do not know which variety I have. The tree was delivered to the door but we had no forewarning of its size and weight and no help to move or plant it.”

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Posted 4 years ago

“Excellent communication. Healthy plants delivered with care. Outstanding service.”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“great customer service, beautiful plants”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Great customer service, flawless delivery (with the world’s nicest/friendliest delivery driver!!) and he plants are exceptional. Really gorgeous. They’ve been planted for around 2 weeks now and are doing really well. I would always use paramount plants now. Thank you :)”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Excellent service from start to finish. The plants arrived in good shape and look healthy as per description. Highly recommended.”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Received my order in good time. Communication was a bit random with different people at first, but was dealt with by one representative that did their utmost. I highly recommend them.”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“I have purchased plants from a number of suppliers and have to say paramount plant stand out as excellent. Great communication from purchase onwards regarding the status of my order. Plant dispatched quickly and received in very good condition. Couldn’t of asked for more.”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Perfect, again. I've ordered lots of things and everytime the plants are big, healthy and delivered without damage. Will be ordering again next year!”

Paramount Plants 5 star review on 25th June 2020

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Hi There absolutely love my tree. I would never have picked a leyland cyprees normally, it was bought to screen next doors recently built extension. The Tree arrived in fantastic condition its been in a month now and growing away brilliantly. It must have been over 5m when it was delivered and now pushing 6m . My only slight grievance is the cost of delivery at £100.00, which I think is a bit steep, putting the tree at £350.00 delivered. But aside from that I couldnt be happier :) Paul Philbin”

Helpful Report

Posted 4 years ago

“Good value. Plants delivered well wrapped in excellent condition. Excellent customer service.”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Lovely healthy plant and excellent service”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Good service and great plant delivered as promised...”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Long delivery time plant of poor quality”

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Posted 4 years ago

“I bought a Euonymus Red Cascade and it was a lovely specimen and arrived in good time”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“This plant is an absolute dream! A real special feature in the garden - communication was great and the plant arrived in tip top condition.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Received the portugese laurel plants and they were in a very dry condition. I immediately placed them in tubs with water and soil to help recover but noticed two plants were starting to discolour, one of which after planting has brown leaves and is questionable whether it will surivive, the other is questionable. The average height of the plants was less than the 80-100cm quoted and that was including the root ball. I have yet to receive the Escallonia Donard Seedling. Highly disappointed in the quality of all the plants and condition they arrived in, with 33% unlikely to survive of flourish. Quality control at despatch should have picked up that these plants were not in a good condition and replaced them or advised out of stock and I would have accepted a delay until better condition plants were available. Clearance and preparation of the site to be planted was based on six plants arriving and providing a sufficient screen. This is now not the case.”

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Posted 4 years ago

“It was a healthy tree but didn’t match the picture in the site rather disappointed .”

Helpful Report

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,773 reviews