Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,861 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,861 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 30th October 2025

Kasia

Paramount Plants 5 star review on 17th October 2025

Mark

Paramount Plants 5 star review on 16th October 2025

Jennie

433

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tree isn’t the type of goldcrest I was expecting, it is 2m but has possibly been forced grown with no pruning to shape. Delivery was very tenuous. It was late and tracking was by repeated phone calls to their delivery company. I have previously bought trees from this company which were delivered quickly and the trees were as described. I wouldn’t currently recommend this company.”

Helpful Report

Posted 6 months ago

Good morning Emma, thank you for your valued feedback, I have reached out to you via email to resolve any issues you have. We look forward hearing from you in due course kind regards Peter

Posted 6 months ago

“Plants arrived in good condition, and I received an email later to check that I was happy with the order.”

Helpful Report

Posted 6 months ago

Good afternoon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Good communication.Good quality product delivered in excellent condition.”

Helpful Report

Posted 7 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Fast delivery! All healthy plant! Good customer service 😊”

Helpful Report

Posted 7 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“lovely trees , tehy look good in my garden”

Helpful Report

Posted 7 months ago

Good morning Imran, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“The trees arrived on time and look great and appear to be very healthy. Thanks Paramount.”

Helpful Report

Posted 7 months ago

Good afternoon Barnabas, Thank you for your valued feedback. We are very pleased you're happy with your order. We look forward to being of service again in the future. Kind regards Peter

Posted 7 months ago

“Excellent service. Healthy looking trees safely delivered with care. Sought advice on planting and helpful well informed office staff returned our call promptly.”

Helpful Report

Posted 7 months ago

Good morning S , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 7 months ago

“Very well grown plants with plenty of root development.”

Helpful Report

Posted 7 months ago

Good morning Abigail , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 7 months ago

“Overall I am happy with this company. They keep you well informed, via email, of the order status and what to do once you receive your plants. There was a short delay sending my order out, but I was kept upto date and it arrived intact and well watered. It would have been nice to have had some sort of delivery tracking on the day, but this is not an option available. My only real issue, hence the 4 stars was that the small tree I ordered, although well secured for transport purposes, would have been almost impossible for me to remove from the pot had I not had a husband with tools to enable the removal of the two pieces of bracing wood which were wedged into the pot and stapled through the pot into place. They were large heavy duty staples and were pretty difficult to remove which tarnished the experience for me.”

Helpful Report

Posted 7 months ago

Good morning Lisa , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 7 months ago

“Everyone delivers more or lesson time. Thw difference with Paramount is the plants are premium quality, grow and thrive everytime. Would not take a chance on any other, particularly if you are ordering in quantity”

Helpful Report

Posted 7 months ago

Good morning Richard , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 7 months ago

“First class service. Plants I ordered were as described and really good quality as well as excellent value.”

Helpful Report

Posted 7 months ago

Good morning David , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 7 months ago

“Trees are in excellent condition.”

Helpful Report

Posted 7 months ago

Good morning Richard , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 7 months ago

“Plants as described. Arrived in good condition and followed deliver instructions. Great price for product. Would use again”

Paramount Plants 5 star review on 28th February 2025

Helpful Report

Posted 8 months ago

Good morning Aimee Louise, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 7 months ago

“great quality plants and was able to take advantage of their winter sale.”

Helpful Report

Posted 8 months ago

Good morning Lorna , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 7 months ago

“Everyting worked fine - nice plants, reasonably priced, which turned up on time with helpful customer service - thanks”

Helpful Report

Posted 8 months ago

Good afternoon Richard, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“I wanted this new cultivar of the mock orange for a new bed near to my patio area. Purchased two mature plants in 20 litre pots. Very well packaged and protected. I greatly look forward to seeing them in all their glory in the summer.”

Helpful Report

Posted 8 months ago

Good morning John, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“I am looking forward to seeing how my Acer looks when it has leaves etc. in Spring - so far it is not easy to review it as it has bare twigs - but the twigs are a nice colour I will say. I found the Paramount Plants wesite useful for information on how to plant the Acer - as I am not an experienced gardener. The instructions for planting were helpful!”

Helpful Report

Posted 8 months ago

Good afternoon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“The pink marble photina trees arrived in excellent condition. They are very healthy and we are very pleased with them.”

Helpful Report

Posted 8 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“Paramount Plant provided an excellent customer care service throughout the buying and delivery of my three Cherry Laurell trees. What also swayed my decision to buy from this company, is the detailed guidance provided on their website with regards to the correct planting of said trees, including the products required necessary to ensure the best possible outcome in their new home. A big thank-you to everyone at Paramount Plants!”

Paramount Plants 5 star review on 1st February 2025

Helpful Report

Posted 8 months ago

Good morning Adrian , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“My lovely plant arrived as described and in fantastic condition. I would definitely order from them again. I'm impressed at all of the above”

Helpful Report

Posted 8 months ago

Good morning David , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

Paramount Plants is rated 4.8 based on 3,861 reviews