Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 4,001 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 4,001 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 12th July 2026

441

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, especially with the delivery driver. The pleached trees were in really good condition and the delivery man went the extra mile to carry the trees, which were heavy, into the garden area if you can pass on my thanks to the driver for doing this for my mum.”

Helpful Report

Posted 10 months ago

Good morning Rosanna, Thank you so much for your fantastic review! We're thrilled to hear that you were pleased with the service and the condition of the pleached trees. I'll be sure to pass on your thanks to the delivery driver, who always goes above and beyond. Your support means a lot to us, and we're here for you anytime! Kind regards Peter

Posted 10 months ago

“I ordered 5 pleached cherry laurel trees. They are 3.3m tall. The order process was very easy and calculation of how many trees I needed was straightforward too. Trees seem to be healthy and so far after few weeks in all seems well. Perfect timing for planting with lots of rain :)”

Paramount Plants 5 star review on 30th October 2025

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Posted 10 months ago

Good morning Kasia, Thank you for your stellar review! We're thrilled to hear that the ordering process was smooth for you and that your cherry laurel trees are thriving in the rain. Your satisfaction means the world to us, and we can’t wait to see how beautifully they grow in your garden! Warm regards, Team Paramount Plants

Posted 10 months ago

“I did not realise how big the tress I ordered once they arrived the driver went above and beyond to help me. Many thanks to him for all his efforts.”

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Posted 11 months ago

Good morning Imtiaz, Thank you for your kind review! We're so glad to hear that the driver was able to assist you and make your delivery experience a positive one. Your appreciation means a lot to us, and we’re here to help anytime you need! kind regards Peter

Posted 10 months ago

“I ordered four Euonymus Fortunei Emerald Gaiety from Paramount Plants as they were the only people who had sufficiently large specimens. The plants arrived in perfect condition within a reasonable time frame. What I particularly appreciated was the level of customer care. I received a number of follow up emails with planting and longer term care advice.”

Helpful Report

Posted 11 months ago

Good morning Peter, Thank you so much for your outstanding review! We’re thrilled to hear that your Euonymus Fortunei Emerald Gaiety arrived in perfect condition and that our customer care team provided you with helpful planting and care advice. Your feedback is invaluable to us, and we’re here to support you anytime! kind regards Peter

Posted 10 months ago

“Our plant from Paramount Plants looked exactly the same as the online photo so we were not disappointed. The plant was very healthy and we are delighted with it.”

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Posted 11 months ago

Good morning Marlene, Thank you for your wonderful review! We're so pleased to hear that your plant arrived looking exactly as it did online and that you're delighted with its health! Your happiness is our priority, and we’re always here to assist you. kind regards Peter

Posted 10 months ago

“Received our Pittasporam shrub beautifully packed and hydrated”

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Posted 11 months ago

Good afternoon Sandy, Thank you for your lovely review! We’re thrilled to hear that your Pittosporum shrub arrived beautifully packed and hydrated. Your satisfaction means a lot to us, and we’re here for any future gardening needs you may have! kind regards Peter

Posted 11 months ago

“I bought 5 pleached Portuguese Laurel trees. Delivered exactly as requested and the driver was very helpful giving me some very helpful advice about planting. I even got extra stake ties! Trees are excellent quality and thriving well so far. Excellent value for money and will be using again for the continuing garden schemes. I would thoroughly recommend Paramount Plants (and I never normally write reviews!!)”

Paramount Plants 5 star review on 17th October 2025

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Posted 11 months ago

Good afternoon Mark, Thank you for your fantastic review! We're thrilled to hear you're satisfied with your pleached Portuguese Laurel trees and that our driver could provide you with helpful planting advice. It's wonderful to know that your trees are thriving! We appreciate your recommendations and look forward to assisting you with your future garden schemes. Kind regards, Team Paramount Plants

Posted 11 months ago

“Excellent customer service ahead of buying with great advice, kept updated throughout my order, flexability on delivery and delivery driver was helpful, placed them where I wanted and gace care advice on planting and looking after. 5/5 Service. Great quality plants, very happy.”

Paramount Plants 5 star review on 16th October 2025

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Posted 11 months ago

Good afternoon Jennie, Thank you so much for your wonderful review! We’re delighted to hear that you received excellent customer service and that our delivery driver was able to assist you with both placement and care advice. It’s fantastic to know you’re happy with the quality of your plants! We look forward to serving you again in the future. Warmest wishes, Team Paramount Plants

Posted 11 months ago

“Bought 2 tall Robinia. Very good price for size. Delivery exactly as stated. Very pleased. Both planted and staked ! Thanks”

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Posted 11 months ago

Good afternoon Robert, Thank you for your great review! We’re delighted to hear that you're pleased with your tall Robinia and that the delivery met your expectations. It sounds like you’ve made a wonderful start with planting and staking! We appreciate your support and look forward to serving you again. kind regards Peter

Posted 11 months ago

“excellent service,quality plants”

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Posted 11 months ago

Good afternoon Jeremy, Thank you so much for your excellent review! We're thrilled to hear that you experienced great service and were pleased with the quality of your plants. Your support means a lot to us, and we look forward to assisting you again in the future. kind regards Peter

Posted 11 months ago

“The tress are brilliant! Thank you x”

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Posted 11 months ago

Good afternoon Sally, Thank you for your lovely review! We're thrilled to know that you're enjoying the brilliant trees. Your kind words mean a lot to us! Please don’t hesitate to reach out if you need any further assistance. kind regards Peter

Posted 11 months ago

“Very good plants as advertised arrived undamaged”

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Posted 11 months ago

Good afternoon David, Thank you for your positive review! We're glad to hear that your plants arrived in good condition and met your expectations. We appreciate your feedback and hope to see you again soon for your gardening needs. kid regards Peter

Posted 11 months ago

“Plants were larger than expected but all of he more suitable for our purposes. They arrived as scheduled and well protected. Having been instsalle”

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Posted 11 months ago

Good afternoon Jeremy, Thank you for your wonderful review! We're thrilled to hear that the plants exceeded your expectations and arrived in great condition. It's fantastic that they are already suited for your needs! We appreciate your feedback and look forward to assisting you with your future gardening endeavors. kind regards Peter

Posted 11 months ago

“The plant was very nice and healthy but a bit disappointed that the lead shoot had been cut out to make the plant look more busier as I really wanted to grow it on as a small tree in my garden”

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Posted 11 months ago

Hello Jean, thank you for your kind review, if you are not happy with your purchase please email stockteam@paramountplants.co.uk where a member of the team can help you further kind regards Peter

Posted 11 months ago

“I’ve bought two plants. Both were delivered as planned. The Acer was in good condition but the other plant was slightly damaged not healthy.”

Helpful Report

Posted 11 months ago

Good afternoon Junior, Thank you for your review! We're glad to hear that your Acer arrived in good condition and that the delivery went as planned. We're truly sorry to learn that the other plant was not up to our usual standards. Your feedback is valuable, and we will certainly take it into consideration as we strive to improve our service. We appreciate your understanding and hope to have the opportunity to serve you better in the future. kind regards Peter

Posted 11 months ago

“Great value and service. Quicker than expected delivery, and very good trees for the money. Thanks!”

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Posted 11 months ago

Good afternoon Dominic, Thank you for your excellent review! We’re so happy to hear you found great value in our trees and that your delivery was quicker than expected. Your appreciation for our service means a lot to us! We look forward to helping you again in the future. kind regards Peter

Posted 11 months ago

“Although it took a while to receive it was worth the wait. My climbing hydrangea is very healthy and substantial. It's already growing despite planting in late September and I am very pleased with my decision to purchase.”

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Posted 11 months ago

Good afternoon Kate, Thank you for your lovely review! We’re so pleased to hear that your climbing hydrangea is thriving and that you found it worth the wait. It’s wonderful to know that you’re happy with your decision to purchase from us! kind regards Peter

Posted 11 months ago

“First class service very professional, have used them twice both time terrific”

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Posted 11 months ago

Good afternoon Alan, Thank you for your fantastic review! We’re so pleased to hear that you’ve experienced first-class service with us on multiple occasions. Your support means the world to us, and we can’t wait to assist you again in the future! kind regards Peter

Posted 11 months ago

“Highly recommend paramount plants. Fantastic experience, and great customer service even following up with after care. First class well done!😉”

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Posted 11 months ago

Good afternoon Nicola, Thank you so much for your kind words and fantastic review! We’re delighted to hear that you had a great experience and appreciated our customer service and aftercare follow-up. Your support means the world to us, and we can't wait to assist you again in the future! kind regards Peter

Posted 11 months ago

“Ordering was easy, I was well informed of the delivery date, the plant came looking very healthy and we're really pleased with it. Would definitely order from Paramount Plants again.”

Paramount Plants 5 star review on 4th October 2025

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Posted 11 months ago

Good afternoon Leila, Thank you for your wonderful review! We’re delighted to hear that the ordering process was easy and that your plant arrived healthy. Your satisfaction means the world to us, and we can't wait to assist you again in the future! kind regards Peter

Posted 11 months ago

Paramount Plants is rated 4.8 based on 4,001 reviews