Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,984 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,984 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 4th June 2026

439

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Tamarix Ramosissima from Paramount Plants. I was given a delivery date, and kept fully informed of the driver's whereabouts on the delivery date. The plant was excellently packaged, and on inspection, appeared to be in excellent health. It is now planted in the Community park where I am a gardener, and looks very much at home. Very much looking forward to it coming into flower! Another excellent transaction with PP, a most professional outfit!”

Paramount Plants 5 star review on 23rd March 2026

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Posted 2 months ago

“The trees we bought several years ago are doing well and this latest delivery will do too Im sure. Paramount were helpful and gave good advice - also swift.”

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Posted 3 months ago

“Excellent help over the phone with Customer Services, regular communication with regards to delivery and then the arrival of my very healthy Tibetan Cherry. I was impressed from start to finish.”

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Posted 3 months ago

“Good customer service”

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Posted 3 months ago

“Buying process was easy with helpful advice from paramount plants . Tree has been in ground for two weeks and is being watered as advised. Quality of tree is good and hopefully thrives .”

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Posted 3 months ago

“Excellent service and the trees were very healthy and just as described. Person delivering was also very helpful and efficient.”

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Posted 3 months ago

“Soil quality was great, the plants been establishing well. The customer service was really helpful and delivery was well communicated and on time. Recommended”

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Posted 3 months ago

“nice plants and good service.”

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Posted 3 months ago

Good morning Valerie, Thank you for your wonderful review. We’re delighted you enjoyed the plants and our service. If you need anything else, we’re here to help. Kind regards Peter

Posted 3 months ago

“Good quality and service.”

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Posted 3 months ago

Good morning Valerie , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Always good stock, so hence my repeat custom. Thank you.”

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Posted 3 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Extremely pleased with Paramount Plants they helped and kept me informed throughout with good follow up. Pleached trees arrived on time and in good condition. Well pleased.”

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Posted 3 months ago

Good morning Douglas, Thank you for your wonderful review. We’re delighted to hear you’re pleased with Paramount Plants and that the pleached trees arrived on time in good condition. We appreciate your kind words and look forward to assisting you again in the future. Kind regards Peter

Posted 3 months ago

“They are a brilliant team and their customer service is exemplary when I needed to enquire on my order item. Their response was prompt and caring. They went the extra mile to look after their customer which is immensely appreciated. Keep it going! Thanks Team!”

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Posted 3 months ago

Good morning, Thank you for your wonderful review. We’re delighted to hear our team could assist promptly and go the extra mile for you. If you need anything else, we’re here to help. Kind regards Peter

Posted 3 months ago

“Professionally packaged and delivered on time. The outdoor brush looks very smart and very happy with the choice.”

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Posted 3 months ago

Good morning, Thank you for your wonderful review. We’re delighted you’re happy with the packaging, on-time delivery, and that the outdoor brush looks smart. If you need anything else, we’re here to help. Kind regards Peter

Posted 3 months ago

“We are delighted with our pleached Hornbeams. The height and width are exactly as described on the website, we look forward to them coming into leaf in the Spring. The company kept us informed as to the state of our order followed by a useful email outlining suggested aftercare. The delivery tracking system was particularly impressive, enabling us to track the vehicle to the actual minute of delivery.”

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Posted 3 months ago

Good morning, Thank you for your wonderful review. We’re delighted the pleached Hornbeams meet your expectations and that you found the delivery tracking and aftercare information useful. If you need anything else, we’re here to help. Kind regards Peter

Posted 3 months ago

“Nice plants, stems as promised, framework strong and tidy. Size of the branches on the pleached frame a little disappointing, in some cases they only stretch to half the size of the framework.”

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Posted 4 months ago

Good morning George, Thank you for your kind review. We’re glad you’re happy with the plants and the framework. We’re sorry the branch size on the pleached frame didn’t meet expectations in a few spots. Kind regards Peter

Posted 3 months ago

“Plants in good condition and doing well. Packaging good too.”

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Posted 4 months ago

Good morning, Thank you for your wonderful review. We’re delighted the plants are in good condition and the packaging met your expectations. If you need anything else, we’re here to help. Kind regards Peter

Posted 3 months ago

“The tree arrived in very good condition. Much taller than we thought . Although snow was on the ground the day before, we planted it and watered as per instructions. We bought a stake to support it and trying to give it as much care and attention as we can. We are very pleased with the tree so far. Delivery man was helpful too.”

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Posted 4 months ago

Good morning Edna, Thank you for sharing your lovely feedback. We’re delighted the tree arrived in good condition and is growing well for you. It sounds like you’ve given it great care, and we’re glad the delivery person was helpful too. If you need any advice as it settles in, we’re here to help. Kind regards, Peter

Posted 3 months ago

“We have purchased plants from Paramount for over ten years. Our experience has always been good. Plants arrive in good condition and they are always good specimens. We are happy to pay a modest premium compared to other sites where we have had mixed success in terms of quality of the plant.”

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Posted 5 months ago

Good morning, Thank you for your wonderful review and for over ten years of loyalty. We’re delighted you consistently receive good specimens and that you’re happy with our plants. If you ever need anything else, we’re here to help. Kind regards, Peter

Posted 5 months ago

“Extraordinarily prompt service. Tree arrived in good condition. Quite small though but overall quite satisfied”

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Posted 5 months ago

Good morning Viv, Thank you for your review. We’re glad to hear the service was prompt and the tree arrived in good condition. We’ll take note that it arrived a bit small, and we’re happy you’re overall satisfied. If you need anything else, we’re here to help. Kind regards Peter

Posted 5 months ago

“Very pleased with quality of the plants, and the quality of the service. Offered sound advice to help choose the best tree for my needs.”

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Posted 5 months ago

Good morning Joe, Thank you for your excellent review. We’re delighted you’re pleased with the quality of the plants and our service, and that our advice helped you choose the best tree for your needs. If you ever need anything else, we’re here to help. Kind regards Peter

Posted 5 months ago

Paramount Plants is rated 4.8 based on 3,984 reviews