Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,917 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,917 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Paramount Plants for a few years now and have never had any issues with the plants and the very helpfull customer services that have advised me what plants suits my needs.”

Helpful Report

Posted 1 year ago

Good morning Seyed , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“The plants delivered were of high quality. Communication from ordering to delivery was exceptional”

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Posted 1 year ago

Good morning Susan , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“The plants seem in good condition, but the rootballs are about half the size that your sales team said they’d be, and there are some concerns about whether this will lead to healthy growth. Delivery was also a problem, using a much bigger lorry than specified with no help to unload. These were all things we’d discussed in detail with your sales team and had been given false assurances on.”

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Posted 1 year ago

Good morning Tom, we are sorry for the issues experienced and I will reach out to you via email to resolve kind regards Peter

Posted 1 year ago

“Excellent customer service later applying a discount code I forgot to apply and checkout. Simple online order, tracking and delivery process. Plants in good condition.”

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Posted 1 year ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Good quality”

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Posted 1 year ago

Good morning Natalia, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued review Kind regards Peter

Posted 1 year ago

“We wanted to buy as mature an apple tree as possible & Paramount Plants were extremely helpful throughout the whole process. They were very informative with regard to the choice, including a photo of our tree & kept us fully informed of the delivery progress at all stages! They also gave very helpful planting advise! An excellent service!”

Paramount Plants 5 star review on 20th December 2024

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Posted 1 year ago

Good morning Rod, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Brilliant service and quality trees. Communication was very good. There was a delay due to two trees in my order not being up to standard but the team let me know and delivered on time. Trees were as described online and of very good quality. Very happy!”

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Posted 1 year ago

Good morning Ethan, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“I purchased Acer Palmatum Dissectum Firecraker from Paramount Plants. They offer excellent value. Plant arrived perfectly packaged. Charlie responded to my query in speedy and professional manner. Highly recommended”

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Posted 1 year ago

Good morning Chinh , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Quality plants delivered with care.”

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Posted 1 year ago

Good morning Karen , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Lovely trees as described, efficient delivery.”

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Posted 1 year ago

Good morning Sophie, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Comms were very clear and consistant since start. Every step of the delivery was explained clearly and regularly. The tree is as described and was delivered as announced. Fantastic experience and really looking forward to spring now”

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Posted 1 year ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Your people are charmingly helpful and the plants very good. I would have liked a little more 'consultation' on delivery dates but I recognise that deliveries all over the country cannot be scheduled according to the exact requirements of every customer.”

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Posted 1 year ago

Good morning John, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“I was SO pleased when the plant came! It is large, healthy and covered in buds for next spring. I haven't planted it in the garden but the pot is large enough to leave through the winter. I will certainly be looking at Paramount Plants when I have another space to fill!”

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Posted 1 year ago

Good morning Shirley , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Excellent quality every time I have used this company.”

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Posted 1 year ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Excellent communication and advice/support if needed. Thank you. I’m really happy with the quality of my strawberry tree, we look forward to watching it grow and eating the fruit.”

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Posted 1 year ago

Good afternoon Helen, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“The pleached trees arrived on time and were of good quality. The service provided by Paramount has always been very good.”

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Posted 1 year ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“all delivered intact and have now been planted”

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Posted 1 year ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“The 3 standard Photinia Red Robin, I bought are perfect ,each plant is almost identical to the other. They were delivered with care. I was made aware when I purchased the plants delivery would be over a month away.”

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Posted 1 year ago

Good morning Margaret, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Lovely, healthy tree. Good customer service. Would use Paramount Plants again.”

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Posted 1 year ago

Good morning Dorothy , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Thank you for another beatiful healthy tree”

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Posted 1 year ago

Good morning Jean , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

Paramount Plants is rated 4.8 based on 3,917 reviews