Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.63

4.6 Rating 17,205 Reviews

91 %

of reviewers recommend Papier

4.6

Based on 17,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

Visit Website

Email:

support@papier.com

Write Your review

Tell us how Papier made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Maans

Genesis C

638

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expensive but beautiful quality worth every penny! Please make the envelope seals a little more sticky as they do have a tendency to lift. Will order again thank you very much!”

Helpful Report

Posted 7 months ago

“The site was easy to navigate and the product came exactly as it looked. I loved the attention to detail in the packaging. It was nicely wrapped in tissue paper and the pattern on the paper matched the shipping box (which was hard to miss!). Paper quality was very nice.”

Helpful Report

Posted 7 months ago

“Easy to customize. Beautiful designs. fast shipping”

Helpful Report

Posted 7 months ago

“Beautiful book but wish the monthly notes pages were placed ahead of the month not all at the beginning of the planner.”

Helpful Report

Posted 7 months ago

“Love this planner”

Helpful Report

Posted 7 months ago

“I loved the quality of the paper.”

Helpful Report

Posted 7 months ago

“Loved my journals! The issue is the way they are shipped. The journals were dented on most of the corners. Some corners of pages folded over into themselves which is a huge bummer.. But things happen! Hope this helps :)”

Helpful Report

Posted 7 months ago

“Nice designs and for the quality, the price is good.”

Helpful Report

Posted 7 months ago

“Great cards and lovely quality”

Helpful Report

Posted 7 months ago

“I wish the monthly pages were spread out in between the weekly pages. It’s weird to flip between 2 ribbons. The full monthly calendar pages are ok in the front, but the monthly goals should be spread out. Also, there should be a yearly goals page. Lastly, I wish the weekly pages were ruled with lines instead of just an empty box. Otherwise, it is pretty and the pages are quality.”

Helpful Report

Posted 7 months ago

“Order took some time to be delivered which was slightly fustrating. It was also hard to track. Product looks good otherwise and look forward to using it.”

Helpful Report

Posted 7 months ago

“I enjoy my planner a lot. the only thing i would love to see slightly improved is the material of the cover, it feels like hard cardstock or cardboard and i’m scared it will bend in my backpack.”

Helpful Report

Posted 7 months ago

“Order was placed first week of January, and took 21 days to receive. Delivery was pushed back multiple times. Despite delays, package finally arrived the 21st. Packaging was nice and product is as pictured.”

Helpful Report

Posted 7 months ago

Sorry to hear this, Gabriella! I can see your order is due for arrival by 22nd January as per your confirmation email but of course, please do reach out to us at support@papier.com if this does not arrive safely in time and we'll be happy to help. Papier CS Team

Posted 7 months ago

“Interesting and attractive products, but a bit expensive for what they are. Nicely wrapped, good as gifts. Took a long time to arrive.”

Helpful Report

Posted 7 months ago

“Lovely notebook and quick shipping - arrived much before the estimated shipping date. The printing of the pattern is not quite as pictured - it isn’t centred to the planner, it’s off to the right side so it looks wonky.”

Helpful Report

Posted 7 months ago

“Extremely good products. Very god quality for the price. Slow shipping time however I am assume the time of year and weather disruption were factors in this.”

Helpful Report

Posted 7 months ago

“The photos of the planner online are beautiful, however the quality of the spiral planner is not what I expected. Not to mention that my order came damaged. I contacted their customer support and was immediately given excellent service and a refund. I will continue to give their other products a chance. I love companies that take feedback and listen to their customers.”

Helpful Report

Posted 7 months ago

“A pleasing first purchase from initial ordering online (a good selection of choices) to receiving my order. My diary is hardback with good quality pages. I like the extra monthly planner pages at the front and spare pages at the back. The pattern is as crisp as it appeared online but only a minor niggle.”

Helpful Report

Posted 7 months ago

“Very happy with my product I ordered and love the design!”

Helpful Report

Posted 7 months ago

“Fabulous quality but expensive!”

Helpful Report

Posted 7 months ago

Papier is rated 4.6 based on 17,205 reviews