Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,150 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love Pact Coffee. I like a warm caffeine filled hug”

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Posted 6 years ago

“Great company to source good quality coffee from. Reasonably priced and quick turnaround on delivery :) Highly recommended to any coffee lover”

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Posted 6 years ago

“Excellent coffee, strong ethical trade focus and great customer communication and service.”

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Posted 6 years ago

“Great place to buy really good coffee, have saved so much on coffee shops by drinking amazing coffee at home.”

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Posted 6 years ago

“I am new to Pact coffee but am very pleased with the service. Its great that I can adjust the dates when the next delivery is made as I always know when its scheduled. I will try some different beans in the future but the house roast is excellent”

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Posted 6 years ago

“Excellent service, present coffee just the flavour I'm seeking.”

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Posted 6 years ago

“Ok, as I haven’t yet started The coffee you’ve placed on my dashboard this is where I’m at: first coffee finished Kaliluni, excellent and as the first I’ll give it 5/5, the second,Asamoprusma just, hasn’t hit that magic spot, not the required punch for my taste so I can only give it 2/5, from the ‘snap shot’ of the Xmas advent Calendar I received as a present liked Karina Peaberry and the Don George too, does this help. The 2/5 may sound measley, I don’t mean I didn’t like it, it was nice enough and on the dashboard rating I’d have had to select ‘liked’’ as there is no option to say”but not liked anywhere near as much as Kaliluni. Two choices aren’t enough as all 25 of the advent cal. We’re nice, just some nicer and some much nicer Regards”

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Posted 6 years ago

“Lovely tasting coffee!”

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Posted 6 years ago

“Tasty. A game changer.”

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Posted 6 years ago

“Love it! I can delay my coffee delivery. I never run out these days. The coffee is stronger and got more caffeine I think as have taken my bean to cup down in strength. I was getting fluttery 🤪”

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Posted 6 years ago

“I am not a coffee connoisseur but with my first order the quality difference compared to shop bought ground coffee was exceptional. I am now excited to taste other types. Very happy!”

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Posted 6 years ago

“Love the drip-filter, so quick and easy to use. Coffee is delicious. It's good to know that it's responsibly sourced.”

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Posted 6 years ago

“Could not be happier with the service. Parcel arrived within a day, order was correct, coffee is delicious and the website is super simple to use. Absolutely recommend to anyone who loves coffee or is looking to get into the speciality side.”

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Posted 6 years ago

“Only joined a couple of months ago, but so far extremely pleased that I joined their coffee subscription service/club. The fruit & nut blend which i have had twice now has a wonderful flavour: I have a different one to try this time which I hope will be just as good. The ease with which you can change your subscription is an excellent idea and easy to manage.”

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Posted 6 years ago

“We tried the most expensive coffee as a Christmas treat, and a decaf. They were both delicious! Delivery prompt, packaging fits into a cupboard easily - all great! I also appreciated the farmers' stories in the leaflet, about how you work with the growers. Thank you!”

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Posted 6 years ago

“Very nice! Would recommend.”

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Posted 6 years ago

“Smooth tasty high quality coffee 😄 so happy with it all”

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Posted 6 years ago

“Great coffee brought to the door when you want it. Found this very suitable for birthday and xmas presents or friends.”

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Posted 6 years ago

“Superb service and speedy delivery! Coffee was literally ground on the same day as shipping - super fresh and so delicious.”

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Posted 6 years ago

“Very good service, great coffee! The HO team great at keeping us up to date.”

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Posted 6 years ago

Pact Coffee is rated 4.7 based on 2,150 reviews