Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,150 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delightful flavours”

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Posted 6 years ago

“Excellent coffee”

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Posted 6 years ago

“Great idea great service and lovely coffee”

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Posted 6 years ago

“Love this company! The coffee is so much nicer than supermarket coffee (I'm not usually much of a coffee drinker, but I feel this is the "tea" of coffee if that makes any sense - the flavours are so much more delicate). Customer service is also amazing and I love how flexible the plans are - no pressure. We're staying!”

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Posted 6 years ago

“Great first delivery, coffee smelling and tasting like coffee should. looking forward to more deliveries.”

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Posted 6 years ago

“Really quick free delivery, coffee is so fresh and well priced, and tastes amazing!”

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Posted 6 years ago

“The coffee arrives without problem, it is always delicious, and we enjoy the variety. The website is easy to use to control and amend the subscription. It is slightly more expensive than some other brands, because the farmers are fairly paid and the product is uniformly high quality.”

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Posted 6 years ago

“Enjoying my second pack of excellent coffee, thank you. Delicious, freshly ground and tasty, I love getting a different one each time and appreciate the direct relationship you have with the growers.”

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Posted 6 years ago

“Excellent service. Excellent Coffee. Excellent administration. Excellent Customer Service. Excellent. Excellent. Excellent”

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Posted 6 years ago

“The coffee arrives very quickly, the website is super easy to use to control your subscription, and the beans are so freakin good! They make my flat smell amazing. Love this service!”

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Posted 6 years ago

“absolutely amazing. products are flawless and the service is tremendous. ordered some coffee and it came the next day”

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Posted 6 years ago

“I love my coffee delivery, it tastes gorgeous and love that the company ethically source and pay the farmers a fair wage! Can’t recommend enough 🥰☕️”

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Posted 6 years ago

“Lovely service, interesting products. They are not always incredible, but I like tasting new coffees from different parts of the world. Also, I value the responsibility that the firm has with its suppliers. I am not leaving a”

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Posted 6 years ago

“such a great company, great coffee, fast delivery , great options for coffee”

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Posted 6 years ago

“My partner (who introduced me to Pact Coffee} and I have coffee every week and love the fact that it is different blend each time.”

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Posted 6 years ago

“Nice coffee and great service”

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Posted 6 years ago

“I fine Pact Coffee Excellent. I just had my 3rd Delivery, had to order extra as coffee is SO good! The flexibility is very helpful and its so easy to alter your plan, unlike other companies. Ordering other coffee doesn't affect your regular delivery, unless you want it to. Love the idea of their commitment to their suppliers.”

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Posted 6 years ago

“Great tasting fresh coffee with lots of options. So glad I found you!”

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Posted 6 years ago

“What's not to love! I look forward to my coffee break with my hubby every day. Thank you.”

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Posted 6 years ago

“Great coffee and great service. Really easy to amend orders and get a top up when you need it. The coffee is great quality and there are a fantastic selection of beans available.”

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Posted 6 years ago

Pact Coffee is rated 4.7 based on 2,150 reviews