Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.70

4.7 Rating 4,724 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality trampoline 👍🏻”

Helpful Report

Posted 5 years ago

“The children were thrilled with the kitchen and started to play with it straight away. Pre-drilled holes would have been helpful in assembly.”

Helpful Report

Posted 5 years ago

“Ordering process was straightforward, delivery times were as expected with Covid 19. Communication was very good and delivery driver called ahead of time. Product is well made. Power tools are and advantage when assembling. Probably best if someone is there to assist, but I did manage to assemble myself. The cross braces for A Frames could be better and I used heavier screws. I would suggest company provide holes and fixing bolts . Instructions could be better, but can be followed. I also purchased the anchor rods. I will probably not use these but come up with my own method.. It’s a good product and if the proof is in the pudding all three of my Grandchildren loved it ncludung a 9 month old , there was room for them all. I would recommend purchasing.”

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Posted 5 years ago

“Seat for child could be a bit larger only suit a two year old”

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Posted 5 years ago

“Excellent product and reasonably easy to put up with a few mistakes.Instructions not too clear . Grandchildren are delighted with the trampoline but am glad I bought the ladder as they might have had problems getting on to it otherwise.”

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Posted 5 years ago

“We ordered a swing and climbing set for and the products received are good quality.”

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Posted 5 years ago

“Ordering and delivery very good had to sand a lot of the wood as it was splintered”

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Posted 5 years ago

“Happy with the swing set I just wish it all came but the roof is missing they said they send me one on that was over 2 weeks ago and I still haven’t got it why it’s taking so long I don’t know”

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Posted 5 years ago

“We ordered the Rebo double swing set with the heavy duty anchors and additional small nest swing seat. The order came in full in less than a week even though it said a minimum of 2 weeks on the date we ordered. The building of the swing took less than 2 hours and seemed fairly straightforward. It is a solid construction and easily sturdy enough for our almost 6 year old and her 9 year old cousin. The only negative is that the essential anchors required are additional and don't come with the swing as most competitors provide them.”

Helpful Report

Posted 5 years ago

“I have noticed that the cost of my product has gone down by £100. Have l over paid. I have been pleased with the finished frame after a week constructing it. I look forward to hearing from you.”

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Posted 5 years ago

“A lovely sturdy mud kitchen only thing I would say would of been better to have pilot holes or markers for where to drill, delivery was super fast as it always is overall very impressed”

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Posted 5 years ago

“We chose to put the trampoline together and were surprised at the number of pieces that didn’t slot togethe naturally. I’d have definitely paid £100 to get my 8 hours back!”

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Posted 5 years ago

“Lovely swing & straight forward to assemble. Suggested improvement would be guide hole/mark for crossbeams to make assembly even easier (unfortunately we didn’t get one side dead straight & it’s a bit annoying!)”

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Posted 5 years ago

“Efficient with a great range of products. I’d like to hear more bout your plans to reduce plastic waste and sustainability.”

Helpful Report

Posted 5 years ago

“Rebo venus looks sturdy and should last my daughter is delighted. There were a few cracks in the wood but according to the leaflet included these will not effect strength. I should probably sand them down as they could cause splinters. I deducted 1 star because the instructions did not include any guidance on the correct width for hanging the swings from the central beam. We had to re do ours as our first attempt created mid air collisions. This would seam to be easy to resolve so I suggest you review ASAP. The heavy duty swing anchors are strong but were very difficult to insert and do still wobble very slightly. We don't have great soil but probably others will have the same difficulty. I was also a bit dissapointed that there were no instructions or tips included on how to use them.”

Helpful Report

Posted 5 years ago

“Lovely swing and slide set. Only complaint is that the baby seat isn’t great for a baby as the high back means they bang their head every time it swings. I’ve been putting my baby in a toddler seat instead.”

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Posted 5 years ago

“Quick delivery, item well packed The car is brilliant my little granddaughter loves it!”

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Posted 5 years ago

“Very pleased with quality and design of the swing and slide set I bought. Really fast service and good sturdy product that will last for years to come. Only reason I didn’t give the product a 5 star is as I was a bit disappointed that the climbing wall and steering wheel is extra, and if you want to add it on its an extra £50 which I think is rather steep for that Overall great product and service”

Helpful Report

Posted 5 years ago

“I am very pleased with this product our grandchildren love it”

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Posted 5 years ago

“Excellent product overall. However the couple of minor dents on the body work and the Bmw sign on the front wheels will not attach properly. Other than that it drives very well Thank you”

Helpful Report

Posted 5 years ago

Outdoor Toys is rated 4.7 based on 4,724 reviews