Outdoor Toys Reviews - Read 3,391 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Fastest Growing Retailer in the Reviews.io Customer Voice Awards, Summer 2019

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Phone:

01691 888924

Email:

info@outdoortoys.co.uk

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OutdoorToys.co.uk

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Outdoor Toys 5 star review on 16th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very quick and straightforward service. Our product arrived very quickly.”

Posted 15 hours ago

“Bought a extra swing for our swing slide set. Arrived quickly and our daughters can't wait to give it a try. So good you can buy extra accessories and at a very reasonable price. Thanks”

Posted 1 day ago

“You never get back to me

breaks missing crew

Battery holder was broken

Still not heard from you”

Posted 1 day ago

Good Morning Conrad,

Thank you for your review.

We are sorry to hear of your upset in relation to your order.

I can see that you are in discussions with the Customer Services team, to find a suitable resolution and this will to be resolved for you very shortly.

In the meantime, I hope you will accept our apologies for the upset and frustration this matter has caused.

Best Wishes,
OutdoorToys Team

Posted 18 hours ago

“Very fast delivery..excellent thank you.”

Posted 1 day ago

“Love it”

Posted 1 day ago

“Very easy to use website, kept up to date at each stage of ordering to delivery. Delivered in 2 days even thought it said 5 great service, will definitely be ordering again”

Posted 2 days ago

“Outdoor Toys were great, the product was delivered quickly, and one issue we had resolved promptly and satisfactorily. Keep an eye out for sales, as we just missed out on one unfortunately, but the product was great quality and the kids love it”

Posted 2 days ago

“5 excellent. Service have not put them up yet but I think grandchildren are going to have lots of fun Liz windsor”

Posted 2 days ago

“Have used outdoor toys previously and they were excellent, this recent time exactly the same. Thank you”

Posted 2 days ago

Good Afternoon,

Thank you for your kind review.

We are very pleased that you have enjoyed shopping with us again!

We hope your little one(s) enjoy their new item.

Best Wishes,
OutdoorToys Team

Posted 1 day ago

“Excellent company and sent helpful advice as requested. Everything well packaged. I shall use them again.”

Posted 2 days ago

Good Morning June,

Thank you for your lovely feedback.

We are delighted to hear that you are happy with your experience with us.

Stay safe.

Best Wishes,
OutdoorToys Team

Posted 1 day ago

“Excellent service”

Posted 4 days ago

“good company, speedy delivery and helpful staff, disappointed with my choice of double boat swing, as no good for one child as kept flipping over”

Posted 6 days ago

“Delivery very quick, items all ok, very easy to deal with, when I asked a couple of questions the answers were easy to follow.”

Posted 1 week ago

“Toddler swing seat arrived promptly. Good quality”

Posted 1 week ago

“I ordered the rebo RB 143 rubber swing seat ....I have received it all good....but no instructions.....and pics of seat don’t show how the ropes are attached at the top ....do the metal rings attach at the top?”

Posted 1 week ago

Good Afternoon Evelyn,

Thank you for your review.

The loops on the rope attach the carabiner clips on the top beam.

I hope this helps, but if you do need any further assistance, please do not hesitate to contact our Customer Services who will be happy to help.

Best Wishes,
OutdoorToys Team

Posted 6 days ago

“I failed to tick the box to get 10 off my order. Rang and this was dealt within 15 minutes of me ordering”

Posted 1 week ago

Good Afternoon Tracey,

Thank you for your kind review.

We are delighted to hear that you are happy with the service received.

We hope your little one(s) are happy with their new item!

Best Wishes,
OutdoorToys Team

Posted 1 week ago

“Great price and service”

Posted 1 week ago

“Great service highley recommended”

Posted 1 week ago

“Looking for a toddler sized tree swing and I eventually found a site with reliable info on size and suitability, and not too expensive. Item arrived and looks great in all aspects.
Expecting it to get well used once the weather improves!”

Posted 1 week ago

“Called for some information before placing my order and got right through to someone who was able to help. Placed my order online and it was dispatched really quickly. Looking forward to receiving it!”

Posted 1 week ago

Good Afternoon Karen,

Thank you for your lovely review.

I have forwarded your wonderful feedback onto the team and we hope that you and your little one(s) enjoy your item when this arrives!

Best Wishes,
OurdoorToys Team

Posted 1 week ago

Outdoor Toys is rated 4.85 based on 3,391 reviews