Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.70

4.7 Rating 4,724 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

Write Your review

Tell us how Outdoor Toys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery and everything working perfect only thing is the windows on the doors are wobbly but noting major still very happy”

Helpful Report

Posted 5 years ago

“We are really happy with our purchase ! Delivery was super quick everything was there my partner done it on is own he found it easy to do but with two might have been easier.”

Helpful Report

Posted 5 years ago

“An excellent product. Reasonably priced. Excellent online service under lockdown. Order shipped within 5 days. Courier service could have been better if they just notified us of a delivery slot. They turned up early morning when we were out. The security camera made communication possible and I instructed the driver to leave the packages by the gate while I made my way in. The swing itself is excellent. Very sturdy and doesn’t need concreting. It would have been better to have the posts pre-drilled. Otherwise, a fair DIY experience is essential.”

Helpful Report

Posted 5 years ago

“Good quality product Wood is good quality and the children love it only thing I would say is the swing didn’t come with any instruction. Putting the rest all together was not to bad Clear guidelines on what you need.”

Helpful Report

Posted 5 years ago

“Very happy with the product althought no instructions so had to guess what to do”

Helpful Report

Posted 5 years ago

“Very happy with my purchase, kids love it.”

Helpful Report

Posted 5 years ago

“Some short delays with delivery (but understandable and anticipated due to COVID-19) and slight mix up in communication (told delay was due to being out of stock but then same day informed of dispatch). The product however is fantastic, easy to put together, essential tools/bits included and high quality fixings/materials! The children love and we’ve made several recommendations as people have admired the set!”

Helpful Report

Posted 5 years ago

“Really quick turnaround, great product and the lady was extremely helpful when I called for advice, good firm.”

Helpful Report

Posted 5 years ago

“The car was bought for my sons birthday and I’m over the moon with it! We can steer the car until we can fully trust our son to drive it safely by himself, the radio function is fantastic, came in good packaging other that one of the side tales was broken but everything else works perfectly, very happy customer and a very happy son”

Helpful Report

Posted 5 years ago

“Quick delivery seems good, not used yet as it’s for my son’s birthday next month. 👍🏼”

Helpful Report

Posted 5 years ago

“Really pleased with the boat swing ... came in 2 deliveries which was unexpected and caused me a little concern but after emailing I was reassured that the package was sent separately thank you”

Helpful Report

Posted 5 years ago

“We love the swing set. Bit disappointed that there are no holes already drilled in. Apart from that very sturdy now love it.”

Helpful Report

Posted 5 years ago

“Price was competitive and it had a combination of accessories that we needed. Delivery was as promised, or perhaps one or two days earlier than promised. Assembly was straight forward, but much longer than estimated in the instructions. Pre-drilled holes would have made it much simpler and quicker. After assembly I gave it a coat of clear external wood protector and the grandchildren love it!”

Helpful Report

Posted 5 years ago

“Very giod”

Helpful Report

Posted 5 years ago

“Very good service .”

Helpful Report

Posted 5 years ago

“Solid sturdy swing, very happy for our granddaughter to use it with no worries for her safety. Only slight issue was getting the swing seat high enough so her feet were off the ground, ok at the moment as she is just a toddler, but might be a problem as she grows.”

Helpful Report

Posted 5 years ago

“Good quality and looks good”

Helpful Report

Posted 5 years ago

“Very good product range for kids swings and slides”

Helpful Report

Posted 5 years ago

“Not as good as we thought a lot of creaking when swinging”

Helpful Report

Posted 5 years ago

“Very quick to answer queries, and dispatching goods.not erected the slide yet but everything was in the boxes including the right size drill bit.”

Helpful Report

Posted 5 years ago

Outdoor Toys is rated 4.7 based on 4,724 reviews