Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.70

4.7 Rating 4,723 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swing set it great, sturdy and doesn’t squeak like others we’ve seen. Only down side is the straight ladder is a bit tricky for our toddler to climb (safely) so we’ve had to build an additional angled ladder for the slide platform.”

Helpful Report

Posted 4 years ago

“Although there was a mix up with the colour slide I ordered customer service was great and would definitely order from here again!”

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Posted 4 years ago

“Great product (Rebo swing) that is being enjoyed very much by my granddaughter. Disappointed that delivery information could not be provided.”

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Posted 4 years ago

“Instructions are not easy to follow It took 2 days to assemble with 2 men The build time was 6 hours as it took 2 hours to follow the instructions We had to leave washers off as M8 was not long enough to accommodate them I would have given higher than 4 stars if the spanners had been included as our spanner was not 8mm and 13mm making task difficult”

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Posted 4 years ago

“Good quality product. Instructions could have been better. One part was missing which got delivered very quickly once I reported it.”

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Posted 4 years ago

“Live the product kids have many hours of fun on it. Inly problem is trying to work out where best to place the swings as when in use at the same time they wack off each other. Would be useful to mark it out on the wood where they should be placed. As we are still trying to figure it out so children dont hit each other when useing swings at same time.”

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Posted 4 years ago

“Excellent customer service! The item arrived earlier than expected. The only thing I can suggest is to be more flexible to swap and upgrade parts of sets.”

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Posted 4 years ago

“Quality of wooden frame as described. Assembly straightforward. Product arrived quickly and delivery efficient. Birthday child happy!!”

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Posted 4 years ago

“I can’t comment at the moment the swing and slide have not been put together .The delivery was excellent .”

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Posted 4 years ago

“Technical department dealt with my issue and resolved professionally. Good honest customer service.”

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Posted 4 years ago

“The order was what I expected.”

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Posted 4 years ago

“I had a few problems a part was missing and a week later the material split on the fabric swing but the customer service was great and got the stuff out to me as quick as possible. Thank you.”

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Posted 4 years ago

“We love the products, but was a little disappointed the slide came without predrilled holes but very grateful the swings did. We also found the baby swing very basic and a little in the cheap side could do with upgrading for the money.”

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Posted 4 years ago

“Aaaaaaaaaaaaaaaa”

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Posted 4 years ago

“Part we’re missing they turned up a week later”

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Posted 4 years ago

“Slide was delivered on time. Easy to build. Very robust for 2 and 5 year old grandsons”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Lovely when put together but definitely not the easiest to construct had to buy different screws as the ones supplied weren’t long enough to get the washers on, saying that the children love it”

Outdoor Toys 4 star review on 22nd August 2020

Helpful Report

Posted 4 years ago

“Good quality. Good price. Arrived quickly. Only reason gave 4 star is we had to hammer the legs in as they wouldn't push in. Very tight fit but luckily the wood didn't split.Grandchildren love them.”

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Posted 4 years ago

“Excellent swing. Delivery service did not notify me when the swing was being delivered, left on the front lawn!!!”

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Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,723 reviews