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Osmio Reviews

4.7 Rating 3,242 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,242 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
User friendly & well designed, amazing customer service.
Helpful Report
Posted 6 years ago
Great product and customer service
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Posted 6 years ago
I have been ordering cartridges from Osmio for some years now. I love the reminders I get that cartridges are due to be changed. The prices have remained more or less the same. To receive cartridges the next day is a very useful and much appreciated service. My plumber had occasion to phone Mark once and he was of the utmost help and talked thro in an easy to understand way. I have no plans to change from Osmio now I have found the perfect company. Thank you
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Posted 6 years ago
Love this product! Great quality and service. Perfect for those who want clean drinking water without the waste or installation of an under sink unit. Looks great and really quiet.
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Posted 6 years ago
Great products and it reduces fluoride in my drinking water which is a good thing all round !
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Posted 6 years ago
Tasty water 😊
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Posted 6 years ago
Excellent service....about to order again and know it will be posted to me immediately..
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Posted 6 years ago
I brought the tap but didn’t realise i needed to get a filter system too. My fitter struggled to fit the system on but you were ok to talk to him over the phone.
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Posted 6 years ago
The inline filter works well and is easy to replace with push on fittings
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Posted 6 years ago
The water quality is just amazing. Soft and easy. We really enjoy it! I'd recommend the product to anybody and as a matter of fact, I have!
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Posted 6 years ago
Very good service
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Posted 6 years ago
Quick delivery of a quality product. No complaints from me
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Posted 6 years ago
It is not excellent, but not bad either!
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Posted 6 years ago
We live in London. A polluted, hard water area. Osmio filter constantly does a great job filtering the water. Its best result was 48 parts per million (ppm). Resulting in great tasting water. Unfiltered water is about 360 ppm. The unit is a count top appliance making it easy to refill and clean. A small modification. The water tank is at the rear of the unit, so requires rotation to refill. To aid this process I stick furniture pads, for wooden floors, over the existing feet.
Helpful Report
Posted 6 years ago
Great service, Osmio had the filters in stock and delivered on-time as promised. Had to telephone the sales desk with my order because the new secure online order process had a glitch, but that was no problem my repeat order was completed without effort.
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Posted 6 years ago
Had great advice from the staff, as I was looking for a filter which was no longer available and they were able to advice neon the best replacement Very quick delivery once I ordered the filters
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Posted 6 years ago
Osmio are one of the very best companies I have ever dealt with - I wish more were like them. They investigate their products thoroughly including tests like water extraction to ensure that no toxic agents get into the water from materials used etc. I have found their service back up to be second to none. Mark is a fountain of knowledge and the entire team are helpful and friendly.
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Posted 6 years ago
Fits and looks impressive on our new sink. Drinking water filter (Brita) although expensive is probably the best we have ever had. Hope the tap fares better than other 3 way taps we have used in the past.
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Posted 6 years ago
The tap looks brilliant. Will be fixed next week. There is a thin slit in the polystyrene packaging which looks as though it should hold an item. I’ve looked through the exploded diagrams and instructions and can’t find anything missing. Strange!!
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Posted 6 years ago
excellent service from the phone conversation to the time the engineer came out.
Helpful Report
Posted 6 years ago
Osmio is rated 4.7 based on 3,242 reviews