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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Absolutely superb customer service, from advice & product selection through to next day delivery. Great range of products - my new favourite supplier for my water filtration requirements. Thank you!
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Posted 6 years ago
Very polite customer service
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Posted 6 years ago
I have found the company very helpful in directing me to the products. As an osteopath have purchased the Osmio Duo and also the Double Helix Water. They are very efficient in answering queries about products and delivery was excellent. I recommend them to patients.
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Posted 6 years ago
Always excellent and outstanding service
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Posted 6 years ago
Speedy delivery of filters. Tap now performing much better.
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Posted 6 years ago
Ordered water filters at 4.3pm and they were delivered the next day, excellent service
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Posted 6 years ago
Great product range!!!!!!
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Posted 6 years ago
Very helpful customer service
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Posted 6 years ago
Good product and service
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Posted 6 years ago
Very quick professional installation! Thank you!
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Posted 6 years ago
Very low prices and free delivery!
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Posted 6 years ago
Excellent service advising on Water filter system and directing me to correct replacement pack order when needed after 6 months use. Filter very effective
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Posted 6 years ago
A+++ service. well done!
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Posted 6 years ago
So far so good. I am happy with the product, although its still early days. The delivery was fast and the product specs are easy to follow. Overall I am very happy with the product.
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Posted 6 years ago
Very knowledgeable Technical advisers!
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Posted 6 years ago
Customer Service answered emailed query quickly. Ordered the product and it was shipped same day. Impressive.
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Posted 6 years ago
The filter does exactly as stated, blocking the excess chlorine taste in our water supply.
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Posted 6 years ago
Excellent - delivery and order processing Poor - not providing a recycling solution for the used filters. This is unacceptable for a 21st century firm selling plastic based filters. A company that wants to be around for the next 50 years should think about the whole lifecycle of the product including the end stage of its life. I am extremely disappointed that I had to throw away 6 large plastic containers to general waste. There is no section about the recycling on your website. On the FAQ section your representative recommended to cut the filter myself and dispose the container separately to local plastic recycling. I am sorry but it just does not work as to cut through these plastic containers one requires a chopsaw given the thickness of the plastic. Therefore average score is only 3 stars
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Posted 6 years ago
Recently, my DS had a terrible rash on his neck, chest and back, we went to A&E and the GP told us that its an allergy reaction. She gave us cream to apply, but 2 days after applying cream the rash seems to be doubled, I thought that if might be the water so I went and look for something online that filter the water and come across Osmio. Ordered Osmio vitafresh shower head filter and the delivery was very quick. Gave my son a shower before bedtime using the shower head filter, the next day the redness on his neck seems to be lessened and on his back too, which i was really pleased. I keep using it and in just a matter of 3days all the rash has disappeared. We all use it in the house and honestly my hair has never been this silky!! My husband shaved sometimes when he shower and even him told me that it easily glides and feel smoother shaving using the vitafresh shower head. I like the product so much!! Will definitely recommend!!
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Posted 6 years ago
Delivery of my vitamin C water filter was so efficient. Staff on the watsapp number was helpful and friendly.
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Posted 6 years ago
Osmio is rated 4.7 based on 3,241 reviews