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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Excellent product. Good price Great service
Helpful Report
Posted 6 years ago
The drop in water flow is acceptable compared to the ceramic filter and the water taste is good.
Helpful Report
Posted 6 years ago
Excellent website with a lot of information to allow you to select the right filters. My only improvement would be a simpler method to add items to wish list ie a direct add to wishlist button on each product.
Helpful Report
Posted 6 years ago
Good product
Helpful Report
Posted 6 years ago
Very quick service, unit was well packaged and came with thread tape and a cutter to make the job easier. Only criticism is that there was not quick guide to aid installation. Made things take a bit longer than it could have done. I did have internet connection on this occasion but I fit treatment in the remotest parts of the country. Very happy otherwise.
Helpful Report
Posted 6 years ago
I appreciate the prompt service from your Company. The water filtering machine is working well. The quality of filtered water is excellent,
Helpful Report
Posted 6 years ago
To soon to comment on benefits of hydrogenation process. Build quality is of a excellent level. Very handy to travel with you. Gave this 4 stars as would be great with a car charger to make it truly portable, otherwise a 5 star product.
Helpful Report
Posted 6 years ago
We have had Preventa deuterium depleted water delivered to us by Osmio for some time now and the next day delivery offered online does work.
Helpful Report
Posted 6 years ago
After the post office failed to deliver my item, Osmio pulled out all the stops to get my package to me. Irina, in particular was extremely helpful, very efficient and a pleasure to deal with.
Helpful Report
Posted 6 years ago
Hi Caroline, I checked the tracking with Parcelforce and it says its awaiting your collection from a local post office. It has been since 20th at Church Lane SPSO. "Our driver has taken your parcel to a local Post Office for the addressee to collect. The card left by our driver will give the details of the Post Office. This card and a form of ID should be taken when collecting the parcel.
Posted 6 years ago
I have only fitted the system in the last week but so far it has worked exactly as it should and the taste of the filtered water is very acceptable.
Helpful Report
Posted 6 years ago
Excellent filter tap, delivered next day. Helpful customer service. Definitely recommend.
Helpful Report
Posted 6 years ago
Osmio is an excellent company to deal with- I’ve been very happy with their products
Helpful Report
Posted 6 years ago
Member of staff very helpful in assisiting in the purchase of correct UV light bulb. Arrived the following day, well packaged
Helpful Report
Posted 6 years ago
It was easy to deal with the purchase and was delivered fast. The unit is larger than I expected but will fit under sink with no issues. The pressure drop with the initial ceramic filter is significant, over 60%, make sure you have enough mains pressure if you want this filter. After discussing with (the very good) customer service, they offered an alternative carbon filter and with this filter the pressure drop is less significant making the unit very usable. The company recommended to use a 3 way tap with separate outlet for the filtered water in which case the pressure drop would not have impact on other uses of cold water.
Helpful Report
Posted 6 years ago
Great customer service and prompt delivery. Faultless.
Helpful Report
Posted 6 years ago
Very fast delivery
Helpful Report
Posted 6 years ago
The engineer who refitted our new water filter was exceptional.
Helpful Report
Posted 6 years ago
I had a Osmio unit fitted when we had a new kitchen installed earlier this year, so far so good.
Helpful Report
Posted 6 years ago
A great range of products at reasonable prices on a really easy to navigate website. Lots of great help videos, and very helpful staff if you can’t find what you need. My order was dispatched quickly and received with two days. All in all great service!
Helpful Report
Posted 6 years ago
Very efficient. Order was dealt with and delivered quickly. Also very courteous.
Helpful Report
Posted 6 years ago
Osmio is rated 4.7 based on 3,241 reviews