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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Having had our Osmio Duo now for several months it felt right to now review it. The unit looks great with the led light really finishing it off highlighting all those health giving bubbles. The build quality does not let it the looks down very robust with spare gaskets provided. One improvement required would be advance notice of a low battery as it dies just at the wrong time and takes 2 plus hours to charge. Auto cutoff when charging would be a bonus.
Helpful Report
Posted 5 years ago
Excellent call staff, great product, easy install under the sink and doesn’t take up much space at all.
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Posted 5 years ago
Product was not properly described . This caused a great deal of wasted time and driving. Now a long delay for required extra part to enable installation. Normally Osmio is very efficient and correct , but this was a very poor show.
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Posted 5 years ago
Super helpful and great staff
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Posted 5 years ago
The Berkey Filter that I ordered arrived the following day . There was a wahser missing so I called Osmio and they posted it out and it came the next day too.
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Posted 5 years ago
Rang customer service to ask a few questions, really helpful and as it could be returned if disliked I ordered one. Duly received we set it up. I asked hubby to put 2 glasses of water out, one tap and one from the machine. I said the tap water was the Osmio one! It did taste different at first and I wasn't sure I liked the taste of my beloved cuppa tea. It was a bit like going on holiday and getting used to the taste of the water. Having had the machine for 6 weeks now we did another blind tasting test, I got it right this time, ugh, the tap water tasted awful. Plus the thought that all of the pharma, metals etc have been taken out. Well worth the money, it's not going back. The waste water goes in the water butt outside or to the indoor plants. Would highly recommend it. Funnily enough my 2 cats have been drinking more of the water instead of going outside and drinking rainwater.
Helpful Report
Posted 5 years ago
Very fast efficient service
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Posted 5 years ago
Excellent! Really good filters, fast delivered.
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Posted 5 years ago
Really fantastic service. Fast and efficient. Products are great. One can really feel the difference when showering. Will be purchasing a full house water filtration system in the next 6 months.
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Posted 5 years ago
Cool
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Posted 5 years ago
Pleased with the product. It is very easy ordering online and next day deliver is an excellent service.
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Posted 5 years ago
good service
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Posted 5 years ago
As usual great service and competitive price
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Posted 5 years ago
Great machine, simple and easy to use and great that it replaces, bottled water, water filters and kettles
Helpful Report
Posted 5 years ago
Filter seems ok but filter cartridges don’t fit the filter supplied!
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Posted 5 years ago
Delivery very prompt, packaging good, product seems well made and was easy to assemble. I emailed you about the extra pair of washers and you responded promptly. Instructions should be amended to avoid future confusion. First filling of water was cloudy and we poured that away. Water is now v. clear. Filter is easy to fill and easy to dispense. Tastes good.
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Posted 5 years ago
Very fast and efficient service
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Posted 5 years ago
Easy purchase and very prompt delivery
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Posted 5 years ago
I only bought this part as part of a kit for under the sink water filters late in 2019 so was really disappointed when a considerable leak under my sink was diagnosed as a hair line split in the brassware of this part. I rang Osmio and the lady who answered the phone was really efficient and said she would send me a new feed in valve in the post free of charge. I received the part a couple of days later and my plumber duly fitted it. Thankfully everything is drying out so no apparent long term damage done!
Helpful Report
Posted 5 years ago
Best service you could expect. Quality machines! Thank you
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews