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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Lovely company to do business with, very polite, we had a tiny problem but they came to the rescue and solved it almost immediately also next day delivery, fantastic 100%. Lorraine
Helpful Report
Posted 5 years ago
I’m really happy with this system. Each cylinder lasts 1yr and removes all the taste of chlorine from the drinking water. I live in an area of really good water but I’m very sensitive to the taste of chlorine which is added from time to time. Cylinder clicks into place, after initial instalment by a handyman and it’s as convenient as that!
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Posted 5 years ago
Works great, east to install
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Posted 5 years ago
I sent an enquiry about my tap which had developed a fault, the customer services were prompt and sent free replacement washers, they even sent me a video link to show me how to fit the washers.....brilliant service.
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Posted 5 years ago
I recently bought the Osmio Zero Reverse Osmosis System and the Osmio Duo Hydrogen Water after reading the health benefits of hydrogen water, I’ve suffered with a inflammation problem for over a year now, I’ve had the machine for just under two weeks and I’m already out pain completely, something my (private) doctors were unable to do. Osmio Water were brilliant with answering any questions I had via the chat service on the website, I’m extremely pleased with their service and how well made the machines are made, I bought my own tester for the water which reads at 21 ppm. I found the blog on the website really informative, it’s definitely worth a read if you’re new to this like me.
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Posted 5 years ago
we love it, the water is so clear and tastes very, very fresh and good. Very easy to handle.
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Posted 5 years ago
Compact, easy to fit , economic and IT WORKS. This is , I think, our 5th unit. Very satisfied.
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Posted 5 years ago
Quick despatch and delivery.
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Posted 5 years ago
Good product
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Posted 5 years ago
Purchased Osmio Sofia Long Reach 3 Way Triflow Kitchen Tap, it arrived 2 days later, excellent service. 3 months after purchase the tap badge fell off. Contacted Sharon at Osmio Water about this, and a new badge was dispatched. Resolved within days, great service.
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Posted 5 years ago
Great customer service
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Posted 5 years ago
A friend recommended you , I am so happy she did since using your product I have beautiful crystal clear Water , I have told several people about your product,
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Posted 5 years ago
Excellent service. Quick to reply to a query about a broken tap, and rectified the problem within a couple of days.
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Posted 5 years ago
I ordered the Osmio undersink filter on-line and the filter was delivered the next day, as stated at time of order. Happy with the service so far.
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Posted 5 years ago
Excellent service
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Posted 5 years ago
Sadly the order arrived from the supplier with no warranty, missing nails and no instructions. I had to chase for this as the customer service was poor. It would have been better if Osmio restricted sales of their product from them only. The product itself once installed appears to be wonderful... finding an engineer to do it was the other challenge and would be better if trained engineers were offered as an add on service Thanks
Helpful Report
Posted 5 years ago
Dear customer, Thank you that you highly reviewing quality of our product. Sadly you haven't purchased this product from us, so haven't had a chance to experience our customer service. Somehow you were forwarded the link to review by the retailer, hence were able to post this review. Should you buy it from us - you would've received manual by email automatically, also you can add it to cart as a printed copy free of charge when checking out. You also would be getting filter reminders when they are due for change. Warranty for the product is recorded automatically - should you need to get in touch with us please ring our customer service line 03301137181 and quote your postcode. Also please get in touch if we can improve your experience - our team will be happy to help. Best wishes Osmio team. Delete
Posted 5 years ago
Always helpful and courteous order 1 day turns up next day that’s what’s what I call service
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Posted 5 years ago
Speedy, efficient service.
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Posted 5 years ago
Easy and convenient to use.
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Posted 5 years ago
Great service as always.
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Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews