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Osmio Reviews

4.7 Rating 3,311 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,311 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 5th May 2026
Krzysztof Zmyslony
Osmio 5 star review on 4th May 2026
Susan Startin
Osmio 5 star review on 4th May 2026
Susan Startin
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
60
Anonymous
Anonymous  // 01/01/2019
Just to say we purchased a Tri flow and although we had a slight problem with the smaller tap (for the mains water) working loose the way this was dealt with was great. Firstly Osmio made a couple of suggestions and sent a video showing what to do. Secondly when this unfortunately didn't do the trick a replacement part was sent out next day without any quibble and that has done the job. Sometimes problems arise with a product but how the complaint gets handled is the mark of a company. Osimo handled it brilliantly.
Helpful Report
Posted 5 years ago
After agonising between systems i think this is the best machine we could have bought. The only improvement would be a more generous drip tray that connects to drain
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Posted 5 years ago
My energy and skin seemed to have improved. Also I’m sleeping deeper. It’s just expensive as I need a new bottle every 3 weeks.
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Posted 5 years ago
The customer service is excellent. I had trouble with priming the filter and they kindly offered to help with that And answer all my queries. The Berkey is doing a great job distilling the water.
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Posted 5 years ago
Osmio continue to be my go-to source for everything water-related. The service is always impeccable with great advice and friendly communications. The products always impress and, overall, I have to say they provide something in the modern age that is sorely lacking from most retailers/suppliers.
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Posted 5 years ago
Water filter works well. Fast Delivery.
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Posted 5 years ago
They have great customer service. Really helpful when my system pump was broken. They checked my warranty and even though it was not in warranty they still sorted me out. I would like to thank these to people for really being helpful, Irina and Sharon.
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Posted 5 years ago
Great service and communication, I will be using them next year for my replacement filters. Thank you.
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Posted 5 years ago
I think the hydroxy gas and water machine is marvellous, unfortunately I could download the instruction manual from their website and was working blind until I found the one on George Wiseman's website which is very comprehensive and easy to read. Osmio very responsive and immediate deliveries and communication methods. Altogether very pleased, could do with another.
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Posted 5 years ago
Very happy with my first experience with Osmio, Next day shipping and great customer service when I ordered the wrong parts.. I would happily recommend you
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Posted 5 years ago
Great service
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Posted 5 years ago
My hair stops falling out when I drink water filtered through these.
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Posted 5 years ago
Ordered items and they arrived the next day perfect
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Posted 5 years ago
Fast and efficient service. Always helpful on the phone.
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Posted 5 years ago
Brilliant product. Genuinely caring and efficient company. Thank you.
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Posted 5 years ago
Love it, thank you!
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Posted 5 years ago
Although only had this a few weeks I would, so far, rate it 5*. Up to now excellent, easy to use and trust just as easy to replace filters. The water tastes good and makes clear tea and coffee. I would recommend this product which is less complicated than the under-sink tank in my previous home. Also, I am very happy to support local business and wish you well to flourish. Best wishes Janet Peck
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Posted 5 years ago
Fantastic counter-top filtering machine, great customer service
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Posted 5 years ago
I love the filters, water tastes so much better! Thank you Osmio
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Posted 5 years ago
Great product I find the measure too much for most cups that are not Mugs so an adjustment on this default measure would be good but a minor observation for me otherwise I’m very pleased been using it for about a year now filters last 4 months in Suffolk which is a very hard water area.
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,311 reviews