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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Great service, very helpful. We’ve had lots of after sales help. Would highly recommend.
Helpful Report
Posted 6 years ago
We recently had to change the water filter on our American fridge freezer for the first time. The manufacturers were not helpful but Osmio were absolutely fantastic. I was helped to identify the right filter, it arrived promptly and I was sent an email with detailed instructions and a link to a video that made it very clear how to change the filter. We have successfully done the change and are now enjoying delicious filtered water again from our fridge.
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Posted 6 years ago
I'm really happy with using Osmio duo, but I have a few notes. 1. The fact you have to "babysit" the charging process in order not to overcharge the battery. It would be great if it was at least making some sound when it's fully charged. 2. There is also a bit of inconvenience with keeping the plates always humid in order not to contaminate the water. This could be dangerous as you have no option to check if they have been overdry and actually working correctly or not. I also haven't receive the answer after how much time without the water the plates get dry and damage the process.
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Posted 6 years ago
Very impressed. My order arrived the next day.
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Posted 6 years ago
So far I have really enjoyed my osmio machine. There's is so much more to learn about water but I feel the quality and availability of hot or cold water from my osmio is second to none. I love the fact that I can use it in any room to suit. I currently run mini health workshops and it's definitely a point of attraction when I speak about water.
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Posted 6 years ago
Osmio’s advice and service was excellent and their website very helpful. However the filter that I bought wasn’t easily found on the website without knowing the proper product code.
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Posted 6 years ago
Great site, easy to use, speedy delivery. Very helpful. Thank you.
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Posted 6 years ago
Very good product
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Posted 6 years ago
Excellent product and an excellent company to buy from . FAST delivery..very helpful. l cannot fault them at all. Perfect.
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Posted 6 years ago
Just what I needed to stop my boiling water tap from Tasting odd!! Fitted easy, only small issue was the supplied unions needed to be tighten quite a lot even with PTFE to seal.
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Posted 6 years ago
Second set of water filters purchased from a company that understands water filtration and makes such an immediate improvement. Would highly recommend.
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Posted 6 years ago
Very impressed!
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Posted 6 years ago
Excellent, knowledgeable Customer Service staff, diagnosed issue, offered a solution which worked. Thank you!
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Posted 6 years ago
The service and assistance from my initial phone call was superb. The fault in my kitchen tap was readily identified and a replacement part was despatched the same day, arriving two days later. Details of the repair were provided by a YouTube link which was easy to follow. I would recommend Osmio to anyone. Great service. MichaelQuilter
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Posted 6 years ago
Great company, very helpful with excellent product knowledge. Long term customer
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Posted 6 years ago
Hi , product arrived promptly, fitted perfectly, water tastes great, very happy.
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Posted 6 years ago
Top product if you want clean water, easy to use. Would rather have a bigger inside tank, 1.5 liter water is quickly used.
Helpful Report
Posted 6 years ago
A must for everyone who wants clean water. One thing that could be improved is a bigger inside tank. 1.5 liter is quickly used up.
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Posted 6 years ago
Great service. Very helpful and friendly staff.
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Posted 6 years ago
The technical support agents are always more than ready to help you with any question. I sent an email at 9pm and was called back the following morning. Well built products with The best customer service I have ever experienced.
Helpful Report
Posted 6 years ago
Osmio is rated 4.7 based on 3,241 reviews