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Osmio Reviews

4.7 Rating 3,373 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,373 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
58
Anonymous
Anonymous  // 01/01/2019
Prompt and exellent service next day delivery
Helpful Report
Posted 6 years ago
Everything went smoothly. Sales person was very helpful in answering my long list of questions. Very happy with the product
Helpful Report
Posted 6 years ago
We placed an order to replace filters for our Coldstream Sentry. The filters arrived before midday having placed order late the previous afternoon. An excellent product from an extremely reliable company. Recommended. Thank you. Peter Barford.
Helpful Report
Posted 6 years ago
Before purchase I spoke with the sales team at Osmio who were helpful during my selection process. The tap arrived next day, very well packaged so no damage.
Helpful Report
Posted 6 years ago
Had the Osmio Zero for a week now. Great taste and all of my family love the filtered water. We did not realise how nice the filtered water is compared to tap water. I have worked in the filtration industry for 8 years (Parker Domnick Hunter) and I’m impressed with the quality for a home work top system.
Helpful Report
Posted 6 years ago
The product is ok but the dpd (delivery service) are not good. Late delivery. They deliver nxt day beacause they are lazy to deliver at 1600 - 1700 and instead the status of delivery we not home, but I home waiting for delivery
Helpful Report
Posted 6 years ago
Arrived on time and does the job. Good company
Helpful Report
Posted 6 years ago
I emailed the company to enquire which filters i needed for my machine & received a prompt response with a link to the correct ones. Filters delivered quickly.
Helpful Report
Posted 6 years ago
Water filter was recommended to me by a family member who is very happy with theirs and I can see why-the difference in the taste is amazing (my teenage daughter is now drinking just water rather than strong squash) Very good customer service too and time taken to answer my very many questions! Cannot rate this company highly enough. Many thanks!
Helpful Report
Posted 6 years ago
Excellent customer service and super fast delivery. Have had the Zero running for just over a week and thoroughly delighted with it. Stand alone unit, easy to refill and change filters when needed. No plumbing necessary just plug and play. I love it!
Helpful Report
Posted 6 years ago
Excellent service, fast, efficient, helpful. I couldn't ask for better. Will definitely use again!
Helpful Report
Posted 6 years ago
Found an exact replacement for a Blanco tap which was leaking. Able to buy just the tap rather than the tap and filter unit, so much cheaper. All arrived next day so very pleased.
Helpful Report
Posted 6 years ago
I believe the Coldstream Sentry to be the best gravity water filter on the market today. I've purchased multiple units for friends and family as I'm aware of the importance of drinking toxin and chemical free pure water. I buy from Osmio because of Mark's genuine passion for what he does. James Corr
Helpful Report
Posted 6 years ago
I am using Osmio Vit. C shower filter for a week now and find it really good on my skin. I have to see after more weeks to see how good it is.
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Posted 6 years ago
great product and customer service
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Posted 6 years ago
Really happy with the prompt, courteous, accurate and efficient service from Osmio. I have a old style reverse osmosis water filter, and it needed all 5 filters changing ..not straight forward . My on line chat with the helpful Osmio operative sorted out all the issues, and hopefully will be easier next time. Parcel arrived the next day, and with all the correct filters.All up and running now . Very pleased . Excellent service, and would definitely recommend. Most professional.
Helpful Report
Posted 6 years ago
Osmio Swan 304 SS single tap arrived promptly. The 1/4inch push-fit connector screwed to the tap was cross-threaded, probably due to the somewhat flimsy packaging ( it had been squashed in transit). However, the screw thread on the connector was undamaged and did not leak on fitting. It would have been better if it had been individually packaged in the box or a stronger box used. Am very pleased with its functioning and despite the problem, would buy from Osmio again.
Helpful Report
Posted 6 years ago
I received clear advice on the difference between the two products I was considering. Very quick delivery. Installation and set up took just under 2.5 hours which as what we anticipated. I chose this RO system on the basis that it has a post filter which I understand is meant to add back calcium and magnesium (and possibly other trace elements and/or electrolytes including potassium?) but cannot obtain clear information from OsmioWater on exactly which elements and in what approximate quantities (even given temperature variations) that they may be added back to the filtered water. I also have not been able to find any information that shows that a silver impregnated activated carbon post filter would actually add anything back to the water after the previous filters. Given my concerns on this I may be disconnecting this RO filter system and looking at other options to ensure that essential elements can remain in my family’s drinking water.
Helpful Report
Posted 6 years ago
Great product and excellent service speedy delivery. Many thanks
Helpful Report
Posted 6 years ago
Absolutely love this water filter, great tasting water, no more plastic bottles, instant tea for water, so no need for the kettle, easy to use and fill - what’s not to like!! Excellent customer service who will answer any questions with their online chat immediately.
Helpful Report
Posted 6 years ago
Osmio is rated 4.7 based on 3,373 reviews